Comentarios de los clientes para Travis Used Cars LLP

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Travis Used Cars LLP

Clasificación general:

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Phillip C.
Clasificación:

I didn't receive the equipment I requested. This is the second time (2/2) that this has happened to me at U-haul. It's never happened with another company. A simple heads up would be appreciated and would have saved me a lot of grief. I was depending on having a dolly to move heavy items and had a really difficult time moving them without it. You all really let us down and put us in a rough spot twice now. Next time I will cancel my reservation entirely if my equipment is missing.

Alaisa G.
Clasificación:

El cliente no dejó un comentario.

Steve C.
Clasificación:

Provide some clues to where the lock box is for the keys. I walked around for an hour trying to find the lock box

Kathryn T.
Clasificación:

This location's service was excellent. It was conveniently located and saved me from the awful I-35 traffic which is always a good thing.

Christopher H.
Clasificación:

Pricing, charging .79 cents per mile is obscene.

Christopher R.
Clasificación:

Great crew, awesome customer service! 10/10 recommend

JEROME PETER M.
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Seemless and quick process. Would rent from this place again.

Walter B.
Clasificación:

Staff was very friendly and able to answer all question I had.

Linda B.
Clasificación:

Not much to improve. Only one person doing it all. Probably could use some help. He was very nice and upbeat the whole process.

Phillip C.
Clasificación:

El cliente no dejó un comentario.

Lynn F.
Clasificación:

Dog hair, filthy cab, bird poop wind shield, broken large side mirror , two leaking tire valves that had to be replaced en route at commercial tire shop, remainder had low tires, only 7 blanket wraps on site. Basically a hovel of a business.

JUAN S.
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El cliente no dejó un comentario.

Stephen S.
Clasificación:

El cliente no dejó un comentario.

EMILY W.
Clasificación:

El cliente no dejó un comentario.

Matthew D.
Clasificación:

The app is UNUSABLE. I had to try at least 20 times to get through the check-in process, and 30+ times for the check out process. I eventually gave up on checking out and had to call customer service. This was on both the app AND the website. EXTREMELY frustrating and pretty much inexcusable for this kind of service. Fix your damn servers.

megan C.
Clasificación:

Extremely upset that I rented this truck to get a piano and drove out to round rock only to discover that the truck didn't have a ramp. Had to figure out how to lift a 400lb piano in and out of the truck without a ramp. Drove back to the location I got the truck and no one was there. Drove to the slaughter location and was told I would have to return the truck and get a bigger one (pay even more money) because they didn't have any ramps I could use. Ended up taking way more time than needed, and doing damage to the piano that I just paid for getting in and out of the truck. Awful experience.

Baldemar C.
Clasificación:

No specific drop box for the keys to be left after hours. Process is super confusing online.

Alex M.
Clasificación:

Very nice and worked with my schedule/needs.

SIDIKI S.
Clasificación:

El cliente no dejó un comentario.

VERONICA R.
Clasificación:

The mobile app for self check-out is not the best and caused some inconvenience.

ELIEZER M.
Clasificación:

El cliente no dejó un comentario.

Thi V.
Clasificación:

Everything was good. Thank you.

DAVID W.
Clasificación:

El cliente no dejó un comentario.

CHARLES L.
Clasificación:

Cameron provided an excellent customer experience. I highly recommend using them.

JAMES H.
Clasificación:

El cliente no dejó un comentario.

Victoria O.
Clasificación:

The inside of the uhaul had not been cleaned.

Ryan H.
Clasificación:

El cliente no dejó un comentario.

Danny G.
Clasificación:

El cliente no dejó un comentario.

Claudia P.
Clasificación:

Nothing. You have me fantastic customer service. I was really impressed.

Mitchell G.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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