Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Courteous, professional and knowledgeable staff. Very helpful.
JOHN PODOLAK
Rating:
5.0
Customer did not leave a comment.
Benjamin Murphy
Rating:
5.0
Customer did not leave a comment.
Allie Feeler
Rating:
3.0
They didnt inventory their lot. Got follow up calls, didnt check in.
KEITH KAUFFMAN
Rating:
5.0
Customer did not leave a comment.
jared perry
Rating:
4.0
Nice place and customer service
JEFFERY BOND
Rating:
5.0
Customer did not leave a comment.
Sharron Sargent
Rating:
5.0
Customer did not leave a comment.
David Banks
Rating:
5.0
Customer did not leave a comment.
connie Baskin
Rating:
5.0
Overall I was happy with the service and equipment. There was some transmission issues but it got me to were I needed to go and back.
melinda gillette
Rating:
5.0
As stated above, the guy at the return location was super great. Checked truck out quickly and gave me my receipt.
Debra King
Rating:
5.0
Customer did not leave a comment.
REX DE ASIS
Rating:
5.0
Quick and easy pickup so I could get to the moving process without delay
Christy Nash
Rating:
5.0
Customer did not leave a comment.
Michael Swain
Rating:
5.0
Customer did not leave a comment.
Gary Stull
Rating:
5.0
Customer did not leave a comment.
deena reece
Rating:
5.0
Customer did not leave a comment.
Krystal Rose
Rating:
5.0
Great experience! Friendly, professional service!
Stephanie Stoneking
Rating:
5.0
They made the drop-off stress free and very easy! Thank you!
ANTHONY DAVIS
Rating:
5.0
Both pick up and drop off we’re very easy and straight forward. It was an overall great experience.
Chelsi Phillips
Rating:
2.0
Dropped off truck before anyone was there. (No signs ) saying it was a U hual location. No other U hauls on property. Hard to tell it was a Dealer.
Mike Fraulini
Rating:
4.0
Customer did not leave a comment.
Jeffrey Webber
Rating:
5.0
Probably the cleanest cargo box I've ever encountered using Uhaul, very satisfied.
James Cleave
Rating:
5.0
Customer did not leave a comment.
SHONYA CHARLSON
Rating:
4.0
Customer did not leave a comment.
James Clement
Rating:
3.0
Customer did not leave a comment.
JANICE MAHANNAH
Rating:
1.0
Customer did not leave a comment.
Donna Lowery
Rating:
3.0
Customer did not leave a comment.
Breanna Mills
Rating:
5.0
Nothing. You guys were awesome and worked with us through this difficult move. We appreciate all you did. Thank you!!
Jamie Wadlow
Rating:
5.0
Customer did not leave a comment.
Erin Pearson
Rating:
5.0
Customer did not leave a comment.
Jerome Watson
Rating:
5.0
Customer did not leave a comment.
Jason Black
Rating:
5.0
Had a great experience
No improvement needed
Doug White
Rating:
5.0
Customer did not leave a comment.
JOSEPH STEGALL
Rating:
5.0
Customer did not leave a comment.
Chad Bradley
Rating:
5.0
Customer did not leave a comment.
Nathaniel Jacks
Rating:
4.0
Customer did not leave a comment.
ZEN LEE
Rating:
5.0
Customer did not leave a comment.
SARANDA LUND
Rating:
5.0
Customer did not leave a comment.
MICAH STEWART
Rating:
5.0
Easy rental and really nice staff at the Farmington , Missouri location
KENNETH MICHAELIS
Rating:
5.0
Excellent already, no improvement necessary.
Douglas Runge
Rating:
5.0
Everything went smoothly. Very easy
Richard Wilson
Rating:
5.0
Epic job thanks yall!!!!! Very speedy return process
Arminta Gast
Rating:
5.0
Customer did not leave a comment.
Kenneth Schultz
Rating:
5.0
Customer did not leave a comment.
CYNTHIA MILLER
Rating:
4.0
The interior of the cab was not clean, sticky following some kind of spill. The windshield was not clean.
DENNIS MCINTOSH
Rating:
5.0
Customer did not leave a comment.
June Crisp
Rating:
5.0
Customer did not leave a comment.
Patty Fields
Rating:
5.0
Had to sweep out the inside no problem
DENNIS GRAHAM
Rating:
5.0
Customer did not leave a comment.
JUSTIN DUGGER
Rating:
5.0
All was good.
William Ragsdale
Rating:
4.0
Customer did not leave a comment.
Timothy Adams
Rating:
5.0
Customer did not leave a comment.
DARLA WASSON
Rating:
5.0
Ordered Dolly, but it wasn't in the back.
Picked up mobile so I couldn't get it.
Mobile experience wasn't very satisfactory.
Bryan Wallen
Rating:
4.0
Customer did not leave a comment.
Steven Pfister
Rating:
5.0
A/C did not work well at all, steering was very sketchy (alignment was way off hard to control) drivers window tattled the whole time. Time for this truck to be pulled from service.
robert prost
Rating:
5.0
I don't know what could have been better.
Very nice to me and friendly.
Thanks so much for making this so plesent.
Mary E Lee
MARY LEE
Rating:
5.0
Easy pick up & return. Very easy to work with
Richard Wilson
Rating:
4.0
Customer did not leave a comment.
paul Hoover
Rating:
5.0
Excellent experience.
Sherman Chappell
Rating:
5.0
Customer did not leave a comment.
Christine Warner
Rating:
5.0
Customer did not leave a comment.
Samuel Medaris
Rating:
5.0
Perfect experience. Extremely friendly and helpful staff. I'd completed most of the process on-line; I was in and out in about 10 minutes.
Gale Lewis
Rating:
5.0
Customer did not leave a comment.
Shawna Barton
Rating:
5.0
Lower rates per day for smaller rental items
Dennis Graham
Rating:
5.0
Customer did not leave a comment.
Tom Reed
Rating:
5.0
Outstanding!
RONALD Huntley
Rating:
5.0
Very helpful, thank u!!
Sam Cohen
Rating:
5.0
Customer did not leave a comment.
Jared Degonia
Rating:
3.0
Customer did not leave a comment.
Nancy Blair
Rating:
5.0
Customer did not leave a comment.
Trent Pyland
Rating:
5.0
We just dropped it off at the location, it was the 4th of July and no one working that day. But, there was a spot for it and they responded ASAP.
Oscar Simmons
Rating:
3.0
The truck was very dirty inside the cab. Also the cargo area had not been swept out.
Michael Kay
Rating:
5.0
Customer did not leave a comment.
Michael Swain
Rating:
5.0
Customer did not leave a comment.
James Franklin
Rating:
4.0
Easy to work with.
Jack Dillard
Rating:
5.0
Customer did not leave a comment.
John Exley
Rating:
4.0
Customer did not leave a comment.
Benita Henson
Rating:
2.0
The staff seemed to have little interest in his service, as expressed by him not having the packing blankets that I ordered. This staff had to send me to another location to get said blankets.
Will Watt
Rating:
5.0
Customer did not leave a comment.
Denise Henderson
Rating:
5.0
The front driver side tire on the 26’
KAYLA SIMPSON
Rating:
5.0
Customer did not leave a comment.
Shirley Massey
Rating:
4.0
Customer did not leave a comment.
Eric Manford
Rating:
4.0
Customer did not leave a comment.
Michael Swain
Rating:
5.0
Everything was perfect! Very easy and quick to rent.
Brent Maxwell
Rating:
5.0
Customer did not leave a comment.
Kayla Logan
Rating:
5.0
Customer did not leave a comment.
Debra McCauley
Rating:
5.0
I was anxious as I had never rented a Uhaul before, but everything went great. The truck was there when promised, was in good shape and everything went very well. No surprises, which is good.
Amy Jones
Rating:
5.0
Great to work with. Highly recommended.
GREG STOVER
Rating:
5.0
Customer did not leave a comment.
vickie conkling
Rating:
5.0
Customer did not leave a comment.
Mark Soots
Rating:
5.0
Have more refrigerators dollys on hand. Thank you
Thomas Dressel
Rating:
5.0
Customer did not leave a comment.
Matthew Smith
Rating:
3.0
Great service just wish it was closer.
Bobby Price
Rating:
1.0
Customer did not leave a comment.
Kelly Havrilla
Rating:
5.0
Great service !!
CHEYENNE WOLFE
Rating:
5.0
Everything was good. The only thing that made me feel a little uncomfortable was the drop off key box I was to put the key in on Sunday was just sitting on the back porch. It wasn't attached to anything, so anyone could have came and picked it up and got in and grabbed keys to trucks. I was a little hesitant to even leave key, but didn't want to get charged for a second day. It might need to be attached to the building or porch. Other than that my experience was good. Very friendly staff!