Customer Reviews for Traditional T's & More
(U-Haul Neighborhood Dealer)

136 reviews

1701 Old Hwy 31 E   Westmoreland, TN 37186

(615) 644-0130

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 10 am–3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(615) 644-0130

1701 Old Hwy 31 E
Westmoreland, TN 37186

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 10 am–3 pm
  • Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Billie Jo Williams 
Rating:
5.0

Customer did not leave a comment.

WAYNE ANDREWS 
Rating:
5.0

Customer did not leave a comment.

Marie Crague 
Rating:
5.0

Customer did not leave a comment.

john field 
Rating:
5.0

Customer did not leave a comment.

ROBERT MOYER 
Rating:
5.0

Nothing for this location. Nice folks, friendly.

Michael Mihalko 
Rating:
5.0

Customer did not leave a comment.

Larry Meadors 
Rating:
4.0

Customer did not leave a comment.

John Forcinelli 
Rating:
5.0

Customer did not leave a comment.

Kenneth Gaines 
Rating:
5.0

Customer did not leave a comment.

Charles Poll 
Rating:
5.0

Customer did not leave a comment.

SUSAN EDWARDS 
Rating:
3.0

Customer did not leave a comment.

John Clinard 
Rating:
5.0

Customer did not leave a comment.

Alan Driver 
Rating:
5.0

Customer did not leave a comment.

Robert Vert jr 
Rating:
4.0

Customer did not leave a comment.

Angela Price 
Rating:
5.0

Customer did not leave a comment.

scot Marcin 
Rating:
5.0

It was very quick and convenient! Thank you!

Joshua Byrd 
Rating:
3.0

Customer did not leave a comment.

Kala Priester 
Rating:
5.0

Thank you for everything. Again sorry about the dolly

CARRIE VANMETER 
Rating:
4.0

Customer did not leave a comment.

Karyl Lynn Fiddyment 
Rating:
5.0

Customer did not leave a comment.

Jason Whitney 
Rating:
5.0

The folks here are always friendly and helpful!

Zach SWEET 
Rating:
5.0

Customer did not leave a comment.

Stephan Goad 
Rating:
5.0

Customer did not leave a comment.

Paul Coleman 
Rating:
5.0

It was a great location with good people! Should the need come up again, I'd definitely go back.

Jason Carlton 
Rating:
5.0

These folks saved the day. Luckily they showed up to their business early which helped. To explain my situation better. I had booked one location that got changed because of the size of truck that wasn’t there. They moved my reservation to another location in Portland and gave me some miles to make up for the difference. This was set up for a 24/7 pickup. I got to that location at 7:30 am. Three trucks were there, all had food or trash in them but no keys and no blankets. Tried to call the number and voicemail was full. I call the Uhaul logistics people they said that I would have to wait until they open which was noon, WHAT??, they then sent me to a location 20 miles down the road in Westmorland that opened at 9:00 am. I had hired movers showing up at 9:30 at my house which was now 40 minutes away. I had to call the movers and ask them to give me another 30 minutes because of my Uhaul situation. They accommodated even though they themselves had a tight schedule. The Westmoreland folks were so pleasant and professional. Thank you 🙏 and Uhaul corporate should pull the plug on the other folks, bad representation

Ninette White 
Rating:
5.0

Amazing people here!! Will use again if needed!! Thank you so much for all your help!!

Winter Maher 
Rating:
5.0

Customer did not leave a comment.

Patricia Moore 
Rating:
5.0

Customer did not leave a comment.

Kyler Wallace 
Rating:
5.0

Customer did not leave a comment.

Celina Horton 
Rating:
4.0

I was pleased with the customer service I received.

liz mcbeth 
Rating:
5.0

They were friendly and helpful to make sure I had the right stuff for my needs

Johnny Hix 
Rating:
5.0

They were very professioal an i would rate them a 10, very polite. With a lets do it attitude. I have recommended them to many . would do business anytime with them great people.

ROGER LANE 
Rating:
5.0

Customer did not leave a comment.

LaRetta Russell 
Rating:
4.0

Customer did not leave a comment.

Arthur Nance 
Rating:
1.0

No WiFi at location and no cell phone service. Our location got changed to this location and it was horrible experience. We drove 8 hours to pick the uhaul up got there on time and was not able to pick it up until the business opened at 10 schedule pick up was at 8. Even though it was a 24/7 pickup. The owners of the business even told us how they didn’t have phone service there either but yet it is a 25/7 pickup. Very inconvenient for us and we missed 2 precious hours with our grandkids instead we had to pick up the truck and leave so we could load up and drive back 8 hours. Horrible experience as a customer.

William McCrory 
Rating:
5.0

Customer did not leave a comment.

BRIAN DEBOY 
Rating:
3.0

The location was not a problem. The problem lies with company. We were over charged for mileage

Jamea Sadler 
Rating:
4.0

Customer did not leave a comment.

Rasheed McCaskill 
Rating:
5.0

Customer did not leave a comment.

neal fouts 
Rating:
4.0

Customer did not leave a comment.

Eric Bartlett 
Rating:
1.0

Have them drop off the truck at a different location!!! The lady that works there is a B***h!!

Sabrina Smith 
Rating:
5.0

Everything was A-1. Keep up the good work. The staff was amazing.

Joesph Benton 
Rating:
5.0

Customer did not leave a comment.

Timothy williams 
Rating:
5.0

Nothing

William Ritchie 
Rating:
5.0

Customer did not leave a comment.

Allen Hall 
Rating:
5.0

Customer did not leave a comment.

Pauletta Feider 
Rating:
5.0

Customer did not leave a comment.

Charles Harris 
Rating:
5.0

Customer did not leave a comment.

mark stimmell 
Rating:
4.0

Customer did not leave a comment.

KarylLynn Fiddyment 
Rating:
4.0

Customer did not leave a comment.

KarylLynn Fiddyment 
Rating:
5.0

Customer did not leave a comment.

Cindy Givens 
Rating:
5.0

Customer did not leave a comment.

Natalie Cunningham 
Rating:
5.0

Customer did not leave a comment.

ROBERT BRADISH 
Rating:
3.0

Customer did not leave a comment.

Jared Pedigo 
Rating:
5.0

I love this lady here in Westmoreland!! Super nice , helpful and makes the rental so easy..

Karen Treff 
Rating:
5.0

Vey helpful and friendly !!!!

Horace Cron 
Rating:
5.0

Customer did not leave a comment.

Sabrina Hodge 
Rating:
5.0

Very satisfied! No complaints

Debbie Dufresne 
Rating:
5.0

I do not know of anyting. My experience was terrific!

DONNA RICE 
Rating:
5.0

Customer did not leave a comment.

JAMES HINES 
Rating:
5.0

Thanks for the equipment that I need. . Thanks

KIMMY WARF 
Rating:
5.0

Customer did not leave a comment.

Kenneth Driver 
Rating:
5.0

Customer did not leave a comment.

MATTHEW MILHARCIC 
Rating:
5.0

Customer did not leave a comment.

BETHANY VANN 
Rating:
4.0

Customer did not leave a comment.

Steven Maher 
Rating:
2.0

I was charged more then what was told to me when I booked the rental

AUSTIN JONES 
Rating:
5.0

Would definitely recommend you all to other customers. everything was great the only thing that I say could be improved with our rental was the windshield was not very clean on the inside which made it hard to see specially driving into the sun and at night

JERRY KIRBY 
Rating:
5.0

Customer did not leave a comment.

MICHAEL POTTS 
Rating:
5.0

Customer did not leave a comment.

SUSAN WARMOUTH 
Rating:
5.0

Very nice friendly person

JAYANTIBHAI PATEL 
Rating:
4.0

Customer did not leave a comment.

ROGER TYSON 
Rating:
3.0

The mobile check in app wouldn't allow me to check my rental in.

Daniel Garner 
Rating:
5.0

Those folks rock.good Job traditional T'S.

KIMMY WARF 
Rating:
5.0

Customer did not leave a comment.

ROGER ONEAL 
Rating:
5.0

Great location, wonderful people!

Robert Leonard 
Rating:
5.0

Customer did not leave a comment.

DONALD HOLLAND 
Rating:
5.0

Customer did not leave a comment.

DAVID WOOD 
Rating:
3.0

Customer did not leave a comment.

Vickie Mercer 
Rating:
5.0

Customer did not leave a comment.

GEORGE CRON 
Rating:
5.0

The woman that helped me at this location was very nice and helpful! She saw me in my car when I got there and told me to come in and she would help me get checked in. She had me checked in by the time the online service called to verify my online check in. It was a very easy process

Ellissa Murphy 
Rating:
5.0

Customer did not leave a comment.

Reed Sanford 
Rating:
5.0

Customer did not leave a comment.

Joseph Herrington 
Rating:
5.0

Everything and everyone was top of the line. Zero recommendations on making any improvements.

JOSEPH HERRINGTON 
Rating:
5.0

Customer did not leave a comment.

SALLY KISE 
Rating:
5.0

Customer did not leave a comment.

Christopher Aucoin 
Rating:
5.0

Check out the undercarriage of the truck. Lots of creaks. Other than that ran well and worked amazing. Great process.

JUSTIN JACKSON 
Rating:
3.0

Return trailer a day early and was charged 25 dollars late charge. Couldnt check it in since use home phone for contact. Called UHaul and note was added to contract as well.

NORMAN CHAFFIN 
Rating:
5.0

Very nice considerable folks. If ever I need to rent from u-haul it will be at this location. Thanks to the friendly folks that have me great customer service.

JOSEPH NIXON 
Rating:
3.0

Maybe clean windshield

JAMES LYKE 
Rating:
5.0

I was really impressed with Ellen the proprietor. So helpful with the app installation.. You have a good bunch there!!!

Karen Treff 
Rating:
5.0

The couple at this location was extremely friendly and helpful. They went above and beyond to help us. Thanks guys! We'll definitely be back next time we need to rent a Uhaul. Or to get custom t-shirts made! :)

CHARLES CARTER 
Rating:
3.0

Overly priced

GLYNN DILBECK 
Rating:
4.0

Customer did not leave a comment.

Neal Fouts 
Rating:
3.0

Customer did not leave a comment.

ALLISON WASIAK 
Rating:
5.0

Helpful and efficient

LORRAINE AUBIN 
Rating:
4.0

Customer did not leave a comment.

RODNEY SIMPSON 
Rating:
5.0

Very professional and helpful. I have used them twice this year and recommend them to all my friends.

PATRICIA MIKELS 
Rating:
1.0

Uhaul in general is corrupt. When I made a reservation for a car Dolly I was told it was gonna be 40 something dollars But since they didn't have a car Dolly close to me I had to go an hour away to get one And was charged For a one way which was double the price Because I didn't want to drive the dollar all the way back to where I picked up whenever I could just drop it off down the street from where I was

MATTHEW BALL 
Rating:
5.0

Customer did not leave a comment.

Marilyn Sparks 
No reviews have been submitted for this location.

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