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Brent P.
Customer Reviews for Tradition Market & Garden
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Great customer service and friendly staff.
Ronnie A.Truck had no wiper fluid which was aggravating for 900 miles. didnt seem right for me to have to do that.. then i was charged $25 cleaning fee for no apparent reason.
Terry T.The store was very cute and the gentleman taking the uhaul back was very kind and listened to my complaint.
Denyae O.Great service
jacob G.Please fix your listing for Tradition Car Wash to reflect that this is NOT a 24/7 pick up location. You could've saved six frustrated groups of people some time and not had the poor employees trying to scramble to fix YOUR problem.
Jason W.Inform clients about fees for cleaning up for furniture pads. Ensure that clients are not charged for the SafeDrive insurance if they state they do not want it.
Emily R.Robbie goes above and beyond to make sure you don't have to stress about a Uhaul, just moving. He's a really nice guy.
Marvella C.I waited for 2 hours at the location from 8am to 10am because you had falsely listed that the vehicle could be picked up using the mobile app. When I spoke to the location manager at 10am (when he arrived), he said that the keys were always inside and given out manually after a vehicle check… so I have no idea why you would list the truck available at 8am.
Spencer R.This location was the best I've used in months. I typically rent one a week. I wish I could always use this location all the time.
Adam P.Tricky trying to make a left turn into the facility. Perhaps arrange for a left turn on the other side of the carwash.
SANDRA W.Everyone at this location was great.
Ronnie A.The customer service , especially communication and care of vehicle was great . The process was simple and tge rate was fantastic.
Karin R.The lady at the desk was very helpful and got us on our way.
Bradley B.I love this location. Helped a lot with our late arrival at checkout. Thanks guys
KENNETH G.Highly recommend
Fernando B.I was over charged for gas when i put it back where it was when i got it
Brittany C.All was great
Richard B.Everyone there was very accommodating , helpful, and nice, unlike other UHaul Stores where the associates were rude, short tempered and oblivious to customer service.
Martha H.I ended up returning the truck online. The man at this location was very busy. He greeted me when I came in.
Lisa C.Better communication. Was told I would be set up on mobile pickup, but did not happen. Caused me to be late and standing outside in the cold for 40 minutes.
Paul Y.The receptionist at the front desk was very courteous and informative on my first delivery truck. She made sure I was taken care of
DANIEL S.Extraordinario servicio al cliente
Doris H.Quicker check out. It took almost 30 minutes of my rental to check out. But got good advice from owner on how to do it, as Uhaul.com itself tries to deceive you.
WILLIAM C.Cool. Friendly.
Ian F.Hire another associate, so I'm not waiting in line for close to a hour.
ANDREA D.This place deserves more than five stars. They're great.
MARY M.Hands down one of the best Uhaul locations in metro Atlanta.
RANDALL F.The customer service at this location was really great. I went a little out of my way to use this location because of other positive reviews and I'm glad I did. The only real downside was not being able to leave my car there while I rented a vehicle from them, but that is apparently u-haul policy so not much they can do there. They helped me check-in in person, and when the van's low tire pressure sensor came on they helped get them aired up asap. Thanks so much for all your help and I will definitely recommend this location to any friends looking for truck rentals.
APRIL B.Very good job. Robbie is a friendly guy, and the U-Haul truck was in great shape... Only downside, it burned a LOT of gas. $45 for 100 miles. That's too much!
FREDERIC B.I returned with app. I had a little trouble with the app/electronic return because it wouldn't accept some of my login information after multiple tries. I was able to use the app to return and the process was fine. We returned the truck (swept and with more gas) in better shape than we received it. Hopefully they will not charge for the dirty floormats since I wasn't able to take a photo prior to using the truck.
Edward D.Approval wait time.
deaaron Z.Van was a little dirty but reported on pick up.
MARK M.Check in 24/7 was not working and I was behind 5 hours in my move. I called the store owner/worked on Labor Day (day I was moving) because they were closed and they came out to help me retrieve the keys I needed.
Billie Sue D.Convenient location with nice service - thank you!
Joshua K.Make sure equipment is available before confirming reservation
Gervonna S.Be certain that whomever is checking in a reservation that they pay attention to the reserved uhaul number so there is not mix up and thus resulting in having to wait to figure it out. The staff her was very helpful and very nice. That did figure out the problem and proceed.
Mike E.The two guys working there were awesome. They were new to the U-Haul system but very knowledgeable about the equipment and helped me set up my trailer and walked me through how to load my car myself the next day.
JESSE H.Uhaul should improve its onsite inventory process. The vehicle I rented online was not at the first location or the second location (my rental was transferred to another location). I ended up renting a van that caused me multiple trips and time.
Dennis R.The mats still had grass and other dirty ground things on it. It wasn't cleaned out prior.
David H.Uhaul has the worst workflows and information technology. It's not the location. It's corporate setting up everyone to fail.
Rahul J.Excellent customer service
William C.Return was quick and easy! Very different from our pick up experience!
DOUGLAS SCOTT D.Very nice, and willing to try to resolve the situation mentioned earlier. However, He was not able to get a refund for the one hour misunderstanding. I would think that would at least be prorated like the miles. Sincerely, John Cox (678)544-0729
John C.I had a reservation for 11 am but was not given the truck until after 1 pm.
JOSE F.Sweetest guy ever ! Great place. I want to go back and shop
helena G.i love that this location is now available for Uhaul pickup/dropoff, since it is near my home.
Shawn P.