Comentarios del cliente para Tracy's Auto Sales Corp

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Tracy's Auto Sales Corp

Grado total:

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William S. en

Grado:

Very fast and efficient service!

Michael R. en

Grado:

We were towing a car and were told by uhaul the straps and chains would be released by uhaul in Utah and that we should not do it ourselves. At uhaul in Heber City Utah we were told they do not disengage the straps and chains and we would have to figure it out.

Michael R. en

Grado:

We were told uhaul would attach and remove our tow vehicle. They advised us not to touch it ourselves. When we arrived at Heber City we were told that they do not remove tow vehicles, so we had to figure it out.

MARTIN F. en

Grado:

El cliente no dejó un comentario.

Randy Y. en

Grado:

The customer service was fantastic. I got lost on the way and called Tracy's and they explained how to find the location. Kind and friendly and greeted me with a smile. I would use this U-Haul location again if needed. 5 Star rating.

Sunny G. en

Grado:

El cliente no dejó un comentario.

Ryan D. en

Grado:

Personnel was not on the premises during scheduled open hours. We had to wait an additional half hour which is not fun after driving 14 hours in a 26 ft Uhaul. Not the end of the world, but slightly frustrating.

Ryan D. en

Grado:

Sign on door said they would be back by 1:00. They didn't return until nearly 1:30. We had to wait, which after driving 14 hours was the last thing we wanted to do. Not the end of the world, but might be better to have someone in the office during scheduled open hours.

Charles W. en

Grado:

El cliente no dejó un comentario.

todd h. en

Grado:

El cliente no dejó un comentario.

John C. en

Grado:

Fuck you

Richard W. en

Grado:

El cliente no dejó un comentario.

Evan M. en

Grado:

El cliente no dejó un comentario.

CHARLES L. en

Grado:

Very friendly; glad to know they are in uhaul business.

Christopher S. en

Grado:

El cliente no dejó un comentario.

Austin S. en

Grado:

El cliente no dejó un comentario.

James H. en

Grado:

El cliente no dejó un comentario.

Ralph D. en

Grado:

Same comment as above.

Elizabeth M. en

Grado:

The customer service left something to be desired; when returning my rental, another man was also returning his. It was the end of business hours, but I watched them close the gate right on this man’s face. When we had trouble unhitching our rental and asked for help, the Uhaul representative huffed, mumbled under his breath, and treated us like we were completely stupid. Which, to some extent, we were! We’re not regularly hitching things up to our car, which is why we were renting something in the first place. You’d hope that would generate sympathy, rather than derision.

Karl S. en

Grado:

Add a gallon figure to that gas gauge as you have that info on check in.

Jeff W. en

Grado:

El cliente no dejó un comentario.

ANGELA C. en

Grado:

El cliente no dejó un comentario.

Leslie R. en

Grado:

El cliente no dejó un comentario.

terri s. en

Grado:

Nothing!! Everything was perfect!!!

Donald L. en

Grado:

El cliente no dejó un comentario.

amy m. en

Grado:

I marked yes, for clean, but the cab really did need a good wiped down. The back of the truck was clean.

Greg L. en

Grado:

El cliente no dejó un comentario.

TERRY R. en

Grado:

El cliente no dejó un comentario.

Richard H. en

Grado:

I reserved (and was charged for) a hand-truck but it was not available when I arrived. Facility was closed, no staff on Sunday, so no way to rectify, made the move more difficult.

Kent K. en

Grado:

El cliente no dejó un comentario.

ROBERT N. en

Grado:

The app for noting damage before and after didn't work for me. I got a text message but when I clicked on it, I got another message saying the link had expired (5 minutes after picking up the trailer)

audrey g. en

Grado:

El cliente no dejó un comentario.

RICHARD M. en

Grado:

El cliente no dejó un comentario.

JOHN A. en

Grado:

El cliente no dejó un comentario.

FREDERICK O. en

Grado:

El cliente no dejó un comentario.

Lawrence A. en

Grado:

My Service attendant was very informative and professional. She is an asset to this location.

Shannon I. en

Grado:

Better after hours drop off instructions at all sites would be nice. The Uhaul app is less than great.

Casey H. en

Grado:

El cliente no dejó un comentario.

Wendy L. en

Grado:

El cliente no dejó un comentario.

BREKE H. en

Grado:

El cliente no dejó un comentario.

Jason H. en

Grado:

El cliente no dejó un comentario.

Steven D. en

Grado:

El cliente no dejó un comentario.

AMY M. en

Grado:

The clerk was very kind and the truck was clean and in good shape.

rick v. en

Grado:

When I called to ask about returning the trailer the recording told me not to just leave the equipment, but the agent on the phone told me to just leave the trailer unsecured and not checked in and that they'll get it when the store opens. To me, that it would very irresponsible and negligent to leave equipment unsecured without checking it in. Also her advise contradicted what the recording said.

Ashly M. en

Grado:

N@

David H. en

Grado:

I accidentally got charged for roadside insurance. I didn't enter it on my express checkout, and I didn't check for it on the final paperwork (which was electronic). but the gal who usually does the checkout wasn't there and the guy who was there was having a fair bit of trouble with the UHaul software. Anyhow, I feel like I got ripped off for $40. I've rented four or five times from UHaul this past year and NEVER bought this over-priced insurance.

Cheryl A. en

Grado:

El cliente no dejó un comentario.

Craig B. en

Grado:

El cliente no dejó un comentario.

Alexie n. en

Grado:

Na

ROGER L. en

Grado:

Nothing - Mariah was extremely friendly and helpful throughout the process- an excellent employee

Kevin P. en

Grado:

El cliente no dejó un comentario.

Jason R. en

Grado:

Charged $15 to fold up some furniture pads that I had paid to rent and called it a cleaning fee.

David D. en

Grado:

Very friendly and personable and made the dropping off very easy. Only took 10 minutes tops.

Scott R. en

Grado:

very helpful service

Hedderly C. en

Grado:

The gal who works at Tracy’s is very nice and helpful. AAA+.

JACK R. en

Grado:

Get the right place to pick up truck.went to 3 places.

RICHARD M. en

Grado:

El cliente no dejó un comentario.

David B. en

Grado:

Cashier was very helpful and virtuous, what every employer hoped their employees are.

Glayde S. en

Grado:

El cliente no dejó un comentario.

Sherri E. en

Grado:

Vehicle was not ready for pick up, now removal required. The inside had not been cleaned from the previous user. There was not washer fluid to clean windows while driving. We were not able to pick up vehicle at the time requested, no one showed for work until after requested pick up time.

Kim M. en

Grado:

El cliente no dejó un comentario.

robert l. en

Grado:

Nothing comes to mind. Nice Job!

Daniel S. en

Grado:

U-HAUL IS AN OUTSTANDING RENTAL COMPANY. THANK YOU

David H. en

Grado:

El cliente no dejó un comentario.

Dianne O. en

Grado:

El cliente no dejó un comentario.

MARCELLA H. en

Grado:

El cliente no dejó un comentario.

Jessica C. en

Grado:

The gal that helped us at the front desk was awesome; she even helped us hook up the trailer to the truck. Thank you for awesome service!

Stuart N. en

Grado:

El cliente no dejó un comentario.

kelton w. en

Grado:

El cliente no dejó un comentario.

Travis J. en

Grado:

El cliente no dejó un comentario.

john g. en

Grado:

El cliente no dejó un comentario.

Hugh L. en

Grado:

Fast, easy rental.

William O. en

Grado:

I've been a Uhaul customer at Tracy's 4 times now. It's always excellent svs.

William B. en

Grado:

Experience was very good. I do not rent often, but if I do I would come back here.

RICHARD M. en

Grado:

El cliente no dejó un comentario.

Deanna G. en

Grado:

El cliente no dejó un comentario.

Ph.D. H. en

Grado:

I don’t think the hydraulic brakes were working on this trailer. In any case, they didn’t seem to help very much.

THOMAS S. en

Grado:

Still dont have my email of the total bill. Also wrong address in email for pick up address I ran all around town in my tractor to get the rental.

Mark T. en

Grado:

El cliente no dejó un comentario.

BRET B. en

Grado:

Great experience

tracy c. en

Grado:

El cliente no dejó un comentario.

Chris B. en

Grado:

I had a van reserved and even stopped three days in advance to insure it would be there! On Monday morning there was no Van!! Totally screwed over my day!! I was told I could drive to Provo or Salt Lake City to get a van. Unacceptable!! Ended up in the next largest vehicle which would not fit into the garage area of the venue I was unloading in. Not good!!

Tim M. en

Grado:

El cliente no dejó un comentario.

DOUG L. en

Grado:

El cliente no dejó un comentario.

Palmer M. en

Grado:

El cliente no dejó un comentario.

Robert D. en

Grado:

El cliente no dejó un comentario.

Joan C T. en

Grado:

Tell us about the towing light button.

Erich D. en

Grado:

The running lights on the trailer went out on me just a few hours into a 20+ hour drive. Not good. Really frustrating, and I wound up getting pulled over as a result. Trailer was obviously not well maintained. Other wires were dangling from the undercarriage. People were great. Equipment, not so much

FELIPE Y. en

Grado:

El cliente no dejó un comentario.

Michelle B. en

Grado:

El cliente no dejó un comentario.

Diane F. en

Grado:

Customer service was not great nor inclined to help disconnect the trailer from the truck or park the truck.

PHIL B. en

Grado:

Dolly was not well functioning...tie down straps that go over front wheels were in bad functioning order.... Left turn signal kept malfunctioning while driving... when backing, dolly was badly reacting, which made it all a nightmare..but, staff where dolly was rented was friendly, helpful, and did assist me ok. They just need to better service their equipment before renting it out...

SCOTT M. en

Grado:

El cliente no dejó un comentario.

PAUL P. en

Grado:

El cliente no dejó un comentario.

Tim H. en

Grado:

El cliente no dejó un comentario.

Daniel B. en

Grado:

El cliente no dejó un comentario.

BRYAN B. en

Grado:

El cliente no dejó un comentario.

Jeff E. en

Grado:

El cliente no dejó un comentario.

LIAM H. en

Grado:

El cliente no dejó un comentario.

John L. en

Grado:

Truck was very dirty, both inside the cab and in the back of the truck. The woman who rented me the truck skipped about every step she is supposed to take. For example she had me sign the document that indicated the truck was clean before I even saw the truck (when I brought that up to her she laughed it off and said the truck doesn’t need to be perfect). She also completely skipped the walk around to mark existing damage.. and when I left the dealership with the truck I noticed it was out of window cleaning fluid, a major sin for any uhaul location..

michael h. en

Grado:

El cliente no dejó un comentario.