Luke was very understanding and super helpful!ARIANE T.
Customer Reviews for Towne Storage West Jordan LC
(Distribuidor de U-Haul del vecindario)
West Jordan, UT 84088
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 6 p. m.
- Sáb.: 8 a. m. - 5 p. m.
- Dom.: cerrado
- 5/30/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The exit... where is it when you return the truck.?Raymund C.
Well I had an appointment to pick up my uhaul at 8am and supposed to be able to check in with my phone. That didn't work. Worker who lived above the rental place didn't show up until 840am. Then him or customer service were unwilling to help me out since I was loosing time on my rental. Since this employee is unable to use an alarm clock or respond to the alarm of the building going off since he couldn't lock a door. I lost a total of 1 hour to complete my job and uhaul did jack shit to value or care for a customer. Since Luke caused all this by not being a responsible person and using an alarm clock.Matthew C.
El cliente no dejó un comentario.HEATHER B.
El cliente no dejó un comentario.Jonathan I.
The only complaint I have is that the back of the truck had a very heavy smell of cigarette smoke.Dale M.
El cliente no dejó un comentario.CLARENCE P.
The truck was very dirty on the outside at pick up and Uhaul tried charging me 30.00 for itValente L.
El cliente no dejó un comentario.JEFFREY N.
No commentsRYAN L.
El cliente no dejó un comentario.Maryana K.
Just keep up the good work and thank you so kichSAM T.
El cliente no dejó un comentario.Maye K.
Excelente serviceNOHELIDA M.
El cliente no dejó un comentario.Brian K.
We needed an appliance dolly. I reserved on the phone but it wasn't actually available at the location. We got along without it anyway.ELENA H.
El cliente no dejó un comentario.CHRISTIE M.
Truck was muddy in the cab and on the outside.PENNY M.
Get some mere trucks for uhaul the only reason we got a truck is there was a cancelation ten minutes before we called. I tried for a week before that and there was. No trucks until January.AARON P.
El cliente no dejó un comentario.Jason W.
I cant think of anything. I'm very satisfied with the service Luke provided that day. He was outstanding in customer service and knowledgeable about the equipment he has. Thank for the help provided on that day of need.RODRIGO C.
El cliente no dejó un comentario.ANNE W.
Hi, we were charged more than we expected. We understand the $62 charge for gas, but we were expecting a $19.95 charge for the truck and instead got charged $57. We were supposed to get the truck back by 5:00 and got there at 5:05, but this seems like an unreasonable overcharge and so for this reason, we will not be recommending you. We would appreciate being contacted about this. Thank you. firstname.lastname@example.orgKib H.
I did not receive a copy of my contract. It was difficult knowing what to fill the gas tank to.Cameron M.
El cliente no dejó un comentario.NATALIE A.
El cliente no dejó un comentario.MONROE M.
El cliente no dejó un comentario.EVAN P.
El cliente no dejó un comentario.Alex R.
After I finally got an automotive trailer at another location along my travel route, I was never sent an email about where I could drop it off. When I took the Uhaul back to the address they sent me I was told I couldn't drop the trailer off there for some reason. I had to drop the trailer off at a different location, because somebody had reserved it there, and take the Uhaul back to the original location. Not a lot of great communication and help from Uhaul people through out the experience.Jared B.
El cliente no dejó un comentario.TIMOTHY H.
The check in process is very lenghthy. I checked in online the night before and it was still tedious.Christen W.
El cliente no dejó un comentario.Chad L.
The self checkout was not working due to the website not able to read my location. Thankfully the staff was there to assist and they were great.PAUL B.
El cliente no dejó un comentario.Peter R.
The app is awful on my new android phone. I had sooooo many issues and multiple phone calls. I ended up using the web page. Which was super sluggish (but not other websites). With too much effort I got the truck and returned it. I like U-Haul. But i think ill use the physical services. Hopefully the app gets better by next time.Bryan O.
El cliente no dejó un comentario.Kierra H.
El cliente no dejó un comentario.JEFFREY S.
Very disappointed, we were informed the day we picked up the uhaul that we had to pick it up 65 miles away from our location. Really set us behind schedule. I tried calling the company and was put on hold for you 30 minutes. After 30 minutes, I was told it would be another 30 minutes so I hung up. When I called a local rep. She was very rude to me.BRYAN H.
El cliente no dejó un comentario.RYAN B.
El cliente no dejó un comentario.DAVID S.
El cliente no dejó un comentario.EDUARDO JOSEPH T.
El cliente no dejó un comentario.DONNA P.
Very good service. They're very nice.RAVY N.
El cliente no dejó un comentario.SAMUEL W.
El cliente no dejó un comentario.Kristopher P.
El cliente no dejó un comentario.GREGGORY C.
The clerk was friendly and the location was very convenient and easy to access.Angela P.
Personal amableJAMES B.
Just dropped the key in the box.BRANDON F.
El cliente no dejó un comentario.JOSEPH W.
El cliente no dejó un comentario.DEANNA B.
El cliente no dejó un comentario.Jeff J.
The person who helped me was very helpful and nice. I would tell all of my friends and family to go to this location for all of their moving needs.PAUL B.
El cliente no dejó un comentario.ALLEN M.
El cliente no dejó un comentario.James S.
El cliente no dejó un comentario.Anthony L.
El cliente no dejó un comentario.Paul D.
El cliente no dejó un comentario.Natalia L.
great service!Leilavina A.
El cliente no dejó un comentario.Ingred E.
I don't see that you need any. The experience was wonderful. Thank You!!!PATRICIA F.
Friendly service and very helpful.Sama E.
El cliente no dejó un comentario.Lee D.
The truck I rented had an ammunition box with bullets inside. This box was left inside the truck box bed when I opened to put my personal items in it was discovered. When I return the truck I told the uhaul manger about it and he took care of the ammunition box and bullets.ROGER S.
The inside was so dirty, there was soda spill and dirt, it smelled like chicken. Over all the truck work fine.JOSE C.
El cliente no dejó un comentario.Johnna C.
El cliente no dejó un comentario.Alejandra G.
Truck ignition was hard to turn and it would take several minutes each time I started itDarla G.
It took over a half hour to check in electronically with my phone and pushed our whole moving schedule back. It took forever to authorize. The $19 a day advertising is very deceiving. We only did one trip 20 minutes away and back and ended up spending almost $100. Not the bargain I was expecting.Adam S.
The passenger door would not close flush and when we dropped the truck off the back pull down door would not close so we spend 47 minutes waiting for roadside assistance to answer and when she did she just told me to leave it that way.Jennifer R.
Guy in front was good guy fun to chat with explained things clearly was good with time it took no problems at very good serviceJ. H.
El cliente no dejó un comentario.Lee D.
I had an unfortunate experience with my original rental when my online rental was cancelled and given to another customer while I was in the middle of the online reservation process. Once my reservation was transferred to the new location they were amazing and took great care of me.Tim A.
El cliente no dejó un comentario.Richard F.
Enabling the use of booking a truck online was great and a time saver. Thanks I'll use this service again.Jeff N.
El cliente no dejó un comentario.Chaz A.
This is the second time that I rent from this location Luke is great and helpfulJesus L.
El cliente no dejó un comentario.Michael N.
Really good costumer service and friendly thanksHector R.
easy to use experience, only contact with a person was to grab a key.Tyler H.
El cliente no dejó un comentario.Mike R.
El cliente no dejó un comentario.Michael N.
El cliente no dejó un comentario.Denise R.
Very nice and good costumer. Fast don't wait too long.Ravy N.
Luke was just a wonderful person, very helpful & very accomodating.Christopher R.
El cliente no dejó un comentario.Deven S.
Thanks for the timely support!Ken G.
El cliente no dejó un comentario.Jeffrey T.
El cliente no dejó un comentario.Ralph R.
El cliente no dejó un comentario.hubert A.
El cliente no dejó un comentario.Kevin E.
El cliente no dejó un comentario.David P.
El cliente no dejó un comentario.Joscie B.
Small parking lot, nowhere to park your car or really difficult to turn around if being dropped offChristopher A.
El cliente no dejó un comentario.DaNiella S.
The guy who works there is very organized, knowledgeable, and helpful. I used that place several times, will continue to do so and have recommended it to friends. Gracias.PAUL S.
El cliente no dejó un comentario.Timothy G.
They charged me $9 for 2 gallons of fuel when I took the vehicle with three quarters of a tank I brought it back on the full line which was more than it was when I took it I do not feel I should be charged for fuel when I brought it back Fuller than it was when I took it I not use this place again I'll definitely not recommended to anybodybryan B.
El cliente no dejó un comentario.Susana H.
Easy to get to, rep knew what to do and got me out quickly.Kurtis C.