Customer Reviews for Towne Storage South Jordan LC
(Distribuidor de U-Haul del vecindario)

1,345 comentarios

11297 S Redwood Rd   South Jordan, UT 84095

(801) 254-5187

Horarios de la ubicación

  • Lunes - Viernes:
    9 a. m. - 1 p. m. / 2 p. m. - 6 p. m.
  • Sábado:
    8 a. m. - 1 p. m. / 2 p. m. - 5 p. m.
  • Domingo:
    Cerrado
Horario especial
  • 11/25/2021: cerrado
  • 12/24/2021: 9:00 a. m. - 1:00 p. m.
  • 12/25/2021: cerrado
  • 12/31/2021: 9:00 a. m. - 1:00 p. m.
  • 1/1/2022: cerrado

Show All Hours

Servicios en esta ubicación:

Contáctanos

(801) 254-5187

11297 S Redwood Rd
South Jordan, UT 84095

Servicios en esta ubicación:

Horarios de la ubicación

  • Lunes - Viernes:
    9 a. m. - 1 p. m. / 2 p. m. - 6 p. m.
  • Sábado:
    8 a. m. - 1 p. m. / 2 p. m. - 5 p. m.
  • Domingo:
    Cerrado
Horario especial
  • 11/25/2021: cerrado
  • 12/24/2021: 9:00 a. m. - 1:00 p. m.
  • 12/25/2021: cerrado
  • 12/31/2021: 9:00 a. m. - 1:00 p. m.
  • 1/1/2022: cerrado

Show All Hours

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

The truck i rented had cigarette buds in it. Other than that, it was a great experience.

GERARDO F. 
Clasificación:
5.0

The representative was very friendly!!!

Leslie L. 
Clasificación:
5.0

I've used a LOT of U-hauls in the past from many different locations across the country. This was by far the best customer service I've received. Thank you SO much for such a pleasant and fast checkout and check-in. I will use this location from now on and will refer to friends to use as well.

Marc D. 
Clasificación:
5.0

This was an easy place to work with. The customer service and helpfulness of the owner was extremely appreciated. I would definitely use again. U-hauls on line reservation system stinks.

John H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jason N. 
Clasificación:
3.0

Location of pick up took a LONG time. Was helping a person ahead of us make a new reservation and it was very slow. Though the truck was fine. I'm not sure I'd use this location again.

Jaclyn E. 
Clasificación:
1.0

Have better customer service and understanding about every situation not just one sided.

justine A. 
Clasificación:
5.0

I wish that the furniture pads could be removed from the inside of the truck. That's my only piece of advice for a better experience. I get why you guys sew them in, but they were just in my way.

Bradley J. 
Clasificación:
5.0

The team at Towne Storage is first class!

Robert P. 
Clasificación:
5.0

You guys are awesome!!!

Ivan A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lynn H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen S. 
Clasificación:
5.0

The gentleman that assisted us went above and beyond.

Dianne S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Russell H. 
Clasificación:
5.0

El cliente no dejó un comentario.

David C. 
Clasificación:
1.0

Another U-Haul location quoted me a much cheaper rate to rent the truck from across town instead of the national rate. I also rented a furniture dolly and one was not available to me. Clerk was not helpful and kinda greedy. I won't use this location again.

Jeff F. 
Clasificación:
5.0

The air conditioning on the truck rarely worked. Only blowing cool air very occasionally. Made the trip uncomfortable in 100 degree weather. Over 400 miles of driving. Other than that the truck was great. Truck was clean, everything else worked great. Gas mileage was better than expected.

DEBORAH C. 
Clasificación:
5.0

Amazing staff

Robert P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark C. 
Clasificación:
4.0

El cliente no dejó un comentario.

David W. 
Clasificación:
5.0

Super nice and helpful and professional!

Richard H. 
Clasificación:
5.0

Excellent costumers service

Ivan A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Candy F. 
Clasificación:
5.0

Counter help was polite and speedy and my reservation was ready and worked out perfect for my needs!

Wendy H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michelle M. 
Clasificación:
5.0

Craig was great to work with!

Mark W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph A. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID P. 
Clasificación:
5.0

Excellent customer service, quick and easy transaction, location knows their stuff. Will rent from here again.

Will J. 
Clasificación:
5.0

Very professional and great price!

Eric M. 
Clasificación:
5.0

Had a great experience here

Cameron B. 
Clasificación:
5.0

Nothing, keep up the good work.

Harvey R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERRELD P. 
Clasificación:
5.0

El cliente no dejó un comentario.

stewart K. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHLEEN J. 
Clasificación:
5.0

Everything went great. Fun customer service rep. Smooth and helpful.

MICHAEL C. 
Clasificación:
2.0

El cliente no dejó un comentario.

ETHAN B. 
Clasificación:
4.0

Good s ervice and friendly employees.

Jeff N. 
Clasificación:
5.0

Wish this location had trailers available to rent as well.

NATHAN D. 
Clasificación:
2.0

The windows and mirrors were covered in dirt and not safe to see out of. Staff was helpful though.

Blake P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesus A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jon M. 
Clasificación:
4.0

I want a detailed instruction list of what will happen. It wasn't clear upon returning the truck what would happen. It wasn't clear about why a different return location cost so much more.

Joshua D. 
Clasificación:
5.0

The equipment was clean. But there were a couple of issues. The steering wheel had lot of lag and it seemed like the alignment was off. It was kind of cumbersome to drive. The other issue, the lights wont turn off after taking the keys off. I know for headlights there is a turn knob. I switched it to off but the lights(all other lights apart from the headlight) wont go off. It took me 15 mins to conclude it. And it was plain luck that it worked out eventually. If I wud have left it like that, the battery wud have drained. The worst is the app while uploading pictures. It just did not work. Once the pic of milage and fuel was uploaded, it wud be stuck in limbo. Overall after a tiring move, I spent a good 30 mins after parking at the location, figuring all of this out.

Madhav S. 
Clasificación:
4.0

I don't believe this had anything to do with this location, but the equipment we reserved was not available. We had receieived a call from uhaul corp the night before changing the location of our rental: no problem. But, while we were at the new location, not getting what we reserved, the other location called us wondering if we were coming to pick up! They didn't know about any change and they did have the equipment we had requested; unfortunately, we had already finished with all the paperwork and were getting in the truck. basically, the communication could have been better.

Jamie C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawn G. 
Clasificación:
5.0

The service and care were outstanding!

Robin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin G. 
Clasificación:
5.0

Nothing. It was great.

Justin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

NEHA S. 
Clasificación:
5.0

It was all good! Thanks

REED L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Niki C. 
Clasificación:
5.0

Drop the rate per mile for Seniors.

John I. 
Clasificación:
5.0

Friendly staff. Truck was ready when we got there and quick checkout/in process.

Jonathan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vai K. 
Clasificación:
4.0

The on-line check in was a little confusing being it was the first time using it. I am sure the next time will be a breeze. Everything else went extremely well. ¡Gracias!

Michael G. 
Clasificación:
3.0

I'm not sure why but the man who helped me thought everything was funny. I would ask a question and he would laugh as if I should have know the answer. Also I keep getting emails that it is not obvious how to unsubscribe. Please unsubscribe me!

Jerilee P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler F. 
Clasificación:
3.0

The pick up process was difficult and confusing. After 1h I found out that i was too late. Easier access and communication would be helpful.

Tony A. 
Clasificación:
5.0

Everything was great. Easy and quick process of picking up

Richard Y. 
Clasificación:
5.0

Let them know that the U-Haul app may not work on their phone, may need to use their browser instead to access their account/reservation.

Reed L. 
Clasificación:
2.0

Very poor customer service, did not explaining important things in details, charging $20 to wipe down dust from previous renters is not a good repeat business.

Tan T. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM Z. 
Clasificación:
5.0

Staff were professional and customer friendly.

PUATAATA G. 
Clasificación:
4.0

Drivers door would not properly close. Very loud and door open light on.

Lindsey B. 
Clasificación:
5.0

We had a great experience. Thank you!

Mike S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kasey G. 
Clasificación:
5.0

Great people, excellent service.

Azer S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phil S. 
Clasificación:
1.0

Used far less than quoted for, yet charged twice the estimated amount. Mileage grossly exadurated, tank claimed to be empty when filled up, and I was charged for a dolly I didnt take.

JAXSON W. 
Clasificación:
5.0

The gentleman that was in the office at time of rental and then the next day during a follow up call was excellent. Great customer care and took care of all my needs and satisfied my concerns and questions. Thanks, Chuck O'Brien, Draper, Utah

Charles O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan S. 
Clasificación:
5.0

Flawless customer service.

KENNETH N. 
Clasificación:
4.0

Please see other comments. Just sad that so much money was spent and cleanliness did not seem to be a priority.

JOSHUA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

FREDERICK M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Scott D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler F. 
Clasificación:
1.0

I wish there was a viable competitor to Uhaul.... i felt like I was driving in a death trap. And paying a premium to do it. From predatory business practices to unsafe equipment uhaul fails in every category.

John S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Harold W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julie A. 
Clasificación:
5.0

Quick, friendly and efficient basically sums up the South Jordan location. Definitely recommend!

Robert R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas A. 
Clasificación:
3.0

The mobile experience of checking out a vehicle is clunky and slow.

Owen K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JESUS C. 
Clasificación:
5.0

Outstanding service from the team there.

Mark M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alexander O. 
Clasificación:
5.0

El cliente no dejó un comentario.

CLIFFORD B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lee H. 
Clasificación:
5.0

Really nice location and a pleasure to work with

Tracy R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kent B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE E. 
Clasificación:
5.0

This location was great! The gentleman that helped me was overly kind! It was a really bad, snowy day to be moving and he gave me some tips and tricks while driving in the snow that paid off! The facility's maintenance and appearance was outstanding and I would recommend this location to anyone! This gentleman went above and beyond what was asked! Thank you so much!

McKenli A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brett G. 
Clasificación:
5.0

Excellent customer service and vehicle quality. I've use this location and vehicle multiple times and definitely the best I've ever used, that's saying a lot.

STUART A. 
Clasificación:
5.0

El cliente no dejó un comentario.

TELISA T. 
No se han enviado comentarios para esta ubicación.

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