Towne Storage Deer Springs LLC
(Distribuidor de U-Haul del vecindario)

Clasificación:

1.0

The dolly for the car wasn't attached properly, when trying to load my car onto it, it flew up and caused damage to my car.

Clasificación:

3.0

Be willing to help me carry all those boxes I just purchased from you to my car.

Clasificación:

3.0

Had to drive to an different location to pick up furniture blankets as the renting location didn't have the amount we reserved.

Clasificación:

1.0

I was told to just leave the truck and she would take care of it after she finished whatever she was doing I said ok trusting that she would do her job currently but NO she input that I arrived at 10:24 but my drop off time was 9 AM so I got charged a full days rental when that was not the case now I may have been 5 to 10 minutes late but if you looked at my contract I actually did not pick up the truck till 9:40 AM this is very frustrating since I already had to rent 2 one-way U-Haul's because the size I needed was unavailable and to be charged for a whole day when in reality i kept it for 5 to 10 minutes over if she wanted to display great customer service she would have informed me of this charge and gave me the option of returning the truck on the next business day since I was going to be charged