Make dropoff easier. The website didn't want to let me upload pictures and the process took so long I almost went over the allotted time and had to pay extra. Thats not right.Leonard G.
Customer Reviews for Towne Storage Buffalo LC
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Nothing- thank you!JERRY LEE M.
El cliente no dejó un comentario.Allen Y.
El cliente no dejó un comentario.ROBERT RENEE C.
I returned the U-Haul last night by 5:00 I let your site manager know that I could not use the overnight because of the fact there is a broken lock he took a picture he said that you going to take care of this for me and give me a reimbursement and I never heard anything from you guys that is the worst I've ever had with you I've been dealing with U-Haul for years you can look at my record anyway you call me at 702-287-0222 Joseph sofferJOSEPH KAMBEL DO S.
El cliente no dejó un comentario.ANTONIO C.
El cliente no dejó un comentario.Al P.
Nice locationIRANY OLIMPIO D.
El cliente no dejó un comentario.Javier N.
El cliente no dejó un comentario.VICTOR PATINO H.
El cliente no dejó un comentario.ANDREW GEORGE H.
El cliente no dejó un comentario.BRECK LAVOR H.
I always recommend that location very nice guyGARY LEE F.
El cliente no dejó un comentario.SE HIONG O.
El cliente no dejó un comentario.FREGEDAM GIZAW W.
When I arrived Towne Storage on Buffalo at 9AM a man stared at me with an annoyed look and in a very rude tone asked... Can I help you? I explained that I had a reservation for 9am to rent a truck. He then very rudely said I just got to work so I need a few minutes and my truck isn't even here yet. I will never pick up from this location again. Luckily when I dropped the truck off at 1pm there was an extremely nice employee who worked for uhaul. I have never been treated so poorly before this.Heather G.
El cliente no dejó un comentario.Brendan J.
El cliente no dejó un comentario.ERNEST PETROVICH V.
Free beerKENT M.
Hello, While my experience for Res #24166691 time was great I unfortunately didnt get the vehicle as guaranteed on the website for my first reservation 24142853. I was sent to a different location and their vehicle had a problem so for my first reservation 24142853 was cancelled and i had to change all my plans and made a second reservation 24166691. The website said guaranteed reservation but it was not guaranteed.Karthikeyan P.
El cliente no dejó un comentario.Michelle F.
The employee I belive his name is John, is excellent at customer service. I really enjoyed my experience doing business with him. Excellent employeeAUSTIN MICHAEL B.
El cliente no dejó un comentario.ROXANNE VINCENTA M.
There is no communication at all. I thought I was paying for a day. I paid $53 for only 3 hours. It's almost impossible to move heavy furniture in a uhaul in under 3 hours. They also kept harassing me after I turned in the keys for it saying they haven't gotten the keys, when I handed the keys over to the front desk. I will never be using you again.BRIANNA LEIGH H.
El cliente no dejó un comentario.Larry C.
El cliente no dejó un comentario.Alex C.
El cliente no dejó un comentario.RYANNE KEANA KEA H.
El cliente no dejó un comentario.joseph M.
El cliente no dejó un comentario.MICHAEL ALEXANDE C.
I was charged for two days and only had the truck for 1. Requested follow up and did not receive any. Very disappointed.CHRISTOPHER RYAN B.
65 dollars for less than two hours of use for a 10 foot truck to much.ALBERT PAUL B.
El cliente no dejó un comentario.Wesley A.
I forgot the name of the gentleman who helped me. But that's exactly what he was. I was greeted with an energetic hello and a genuine smile. Great attitude. The office needs a more inviting makeover. Haha. But that's just me. Overall a good experience. Keep up the good work.Robert PatricK M.
Grewt experienceJohn M.
Really great customer service. I will definitely be back.Shane P.
Great experience! Very convenient, easy & affordable!JAMESE DENA MELI T.
John... a jewel! He certainly made my day so much better! He was helpful, informative, and easy to relate. The attention and superior customer service, outstanding!Beverly J G.
Best customer service I ever experienced with U-haul.DANIEL FRANCO G.
El cliente no dejó un comentario.Duane M.
El cliente no dejó un comentario.jose M.
why did I need pay the clearning for $25ï¼Ÿji dong G.
El cliente no dejó un comentario.Mike B.
El cliente no dejó un comentario.Kevin C.
El cliente no dejó un comentario.RICHARD JOSEPH D.
El cliente no dejó un comentario.Maria T.
El cliente no dejó un comentario.Benjamin G.
I put more fuel than what the truck had when I picked it up. Actually, I filled up the tank. It would have been nice to see a discount on my final bill for doing this!Bill G.
El cliente no dejó un comentario.Christian G.
El cliente no dejó un comentario.ARTURO SORIBA R.
John was great.Isaac M.
Associate in the store was rude, got me feel not welcome - so let this be the last time.Juha K.
Customer service is above and beyond what's expected. Continue the dedication and integrity.VERNON YUMUL M.
El cliente no dejó un comentario.allen C.
El cliente no dejó un comentario.Paul L.
Your staff are friendly and courteous. The place is clean throughout.ofelia D.
Everything was excellent!Zoila T.
Steeribg had a lot of play in it but otherwise all was good.PAUL ROBERT J.
El cliente no dejó un comentario.IAN LESLIE P.
Difficult to give full rating on a place that was closed.Tyler F.
El cliente no dejó un comentario.Kevin Anthony N.
I've never been to a place more people are at lunch. For business. Same when picking up the truck and bringing it back. Unavailable.Johnny Dwayne Y.
20 starsBRIAN DARNELL Q.
El cliente no dejó un comentario.GUSTAVO A.
John welcomed us with a warm morning greeting, he explained everything we had to know in great detail and was also friendly! He answered all our questions, and even shared some laughs. It was a delight! Thank you, John! we'll definitely be coming back!CHRISTINA V.
Very straight forward and easy.JOSHUA DAVID V.
El cliente no dejó un comentario.MARCUS C.
El cliente no dejó un comentario.JONATHAN P.
El cliente no dejó un comentario.Brian F.
El cliente no dejó un comentario.Scott M.
Staff was helpful and friendly,Patricia D.
When I got into the cargo van that I rented there was two empty beer cans shoved in the side compartment.Toya L.
El cliente no dejó un comentario.Imari T.
El cliente no dejó un comentario.Patrick M.
Check out on line made it difficult. Codes and links didn't work so made it hard to get at firstchristen C.
El cliente no dejó un comentario.Terrell E.
El cliente no dejó un comentario.Lain M.
Have them all deal with Felicia at the South Buffalo and Warm Springs location in Las Vegas, Nv. She was incredible, helpful, friendly and very efficient.... She is a huge asset to the Uhaul Team... Thank You, Felicia from the 2 guys from Seattle, Wa.Jonathan C.
El cliente no dejó un comentario.Guy O.
El cliente no dejó un comentario.Christopher M.
El cliente no dejó un comentario.Antonio K.
El cliente no dejó un comentario.Michael J.
The online process was a nightmare and when someone called my contact for reference my stepmother could hardly understand them. She thought she was being scammed, especially when they asked her if she would accept responsibility to pay if I didn't. I supplied a copy of my driver's license and accepted all responsibility, this was never an issue before when I rented from U-Haul! I'm not sure I'd go to you again if this doesn't change! Thankfully the staff at the location were incredible and got me squared away quickly and I made it to my pick up destination just before they closed or else I'd have lost all of my furniture for at least two weeks when I'm supposed to be moving on Monday.Matthew M.
Amazing friendly customer service!! Thank youSaverio B.
El cliente no dejó un comentario.Eldon P.
She was extremely professional and courteousJim D.
The representative was Amazing. She was so helpful and just very nicexand welcoming. I will definitely be rented from her in the future.PEDRO AGAPITO S.
El cliente no dejó un comentario.Nancy C.
Nothing best customer service ever!RENEE K.
El cliente no dejó un comentario.Patricia D.
The lady that helped us awesome and I was genuinely excited to see her again, as she had helped me once before at a different location. 100/100, would always recommend her and U-Haul.Amber W.
nothing,it's goodCharles H.
El cliente no dejó un comentario.James C.
El cliente no dejó un comentario.Robert E.
Better communication. Process flow was tedious and confusing. And got sent in circles.Ryan K.
El cliente no dejó un comentario.Thomas Joseph Jr B.
El cliente no dejó un comentario.John N.
El cliente no dejó un comentario.Alisa W.
Great customer service/ The representative did a great job! She's very helpful.Elmer A.
El cliente no dejó un comentario.Indiana C.
El cliente no dejó un comentario.Joni D.