El cliente no dejó un comentario.logan C.
Customer Reviews for Town & Country of Hunterville
(Distribuidor de U-Haul del vecindario)
Huntersville, NC 28078
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 8 a. m. - 5:30 p. m.
- Dom.: 8 a. m. - 3:30 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
I did not get the furniture dolly I had ordered. The customer service person just motioned to them on the floor. I did not realize that I needed to pick up one and take it with me. I feel like that should be given to you and not left up to self serve.SUZANNE L.
El cliente no dejó un comentario.chandler F.
El cliente no dejó un comentario.KARIN F.
El cliente no dejó un comentario.Kristi L.
Great staff !MARK V.
El cliente no dejó un comentario.Kenneth G.
El cliente no dejó un comentario.elizabeth H.
Lady was not very friendly and kind of rudeShusletta W.
El cliente no dejó un comentario.Robert U.
El cliente no dejó un comentario.STEPHEN E.
El cliente no dejó un comentario.FRANK H.
Instructions to retrieve key were unclear. No box number or code was given.Laura C.
El cliente no dejó un comentario.David H.
The trailer was old and hard to attach and unattach to/from the truck. It was clean. To lift the hitch to attach to the truck after loading it, I had to use the truck's jack. The configuration for securing it to the hitch was dangerous.Joseph J.
El cliente no dejó un comentario.SEAN F.
Waze sent me to incorrect location. Easy to return truck. Return app tried to charge me fuel when I returned truck with more than I picked it up with. Very disappointing on that.SCOTT S.
El cliente no dejó un comentario.David W.
El cliente no dejó un comentario.CESAR A.
Great customer service. So easy to work with your team.John S.
El cliente no dejó un comentario.Timothy L.
Very efficient team. Team was very customer and service focused during checkout and checking. I would use this location again.Gordon S.
Other than this location needing more detailed signage regarding where to park dropoffs, There were no issues.SCOTT F.
El cliente no dejó un comentario.James G.
I have used UHAUL Town & Country of Huntersville multiple times and have always had good service. Highly recommend.Steve A.
Nothing! Storing my license and credit card greatly simplified the renting process!Michael M.
El cliente no dejó un comentario.MARLON A.
Nothing at all - they do a great job there. Super friendly and efficient.WILLIAM C.
Sunday afternoon staff was friendly, professional and very helpful. He made the experience pleasant and smooth. At a time when you busy and tired from a move, it is helpful to have caring customer service. ¡Gracias!NATALIE V.
El cliente no dejó un comentario.ROBERT H.
El cliente no dejó un comentario.SCOTT Z.
El cliente no dejó un comentario.Sean H.
MAKE SURE your DAMn MANAGER DOESNT GO AND LEAVE THE FACILITY OPEN and LEAVE THE ENTIRE KEYS LAYING IN PLAIN VIEW ON THE DESK..................................................... THE EMPLOYEES had to cleanup after the manager. in all honesty you should FIRE THE MANAGERWILLIAM P.
El cliente no dejó un comentario.BRIAN EDWARD S.
The truck that was rented to me did not have functioning brake lights which created a potentially dangerous situation. I was not offered a partial refund even though I explained this to the representative. I had to pay a neighbor to move my furniture on his pickup truck because I was unable to drive the truck I rented.Turkessa G.
El cliente no dejó un comentario.Kimberlee F.
El cliente no dejó un comentario.Kyle N.
Great location, lots of space to maneuverPATRICK S.
El cliente no dejó un comentario.BARRY S.
The entire experience was great - thank you!SUSAN C.
El cliente no dejó un comentario.DAVID D.
El cliente no dejó un comentario.Charles B.
El cliente no dejó un comentario.Ashley J.
The two girls that run this center are thoughtful kind respectful and very attentive to the customers. I also want to say two of the hardest working woman that I have seen in quite some time. Thanks ladies for always doing a fabulous job!!!! There are Uhaul centers closer to my location but I drive the couple extra miles for the service and attention provided by you both. THANK YOU SO MUCH! GRATEFULSandra N.
El cliente no dejó un comentario.holly H.
El cliente no dejó un comentario.ALAN O.
El cliente no dejó un comentario.EDWARD D.
El cliente no dejó un comentario.Mark C.
very pleasant experience, no additional recommendationHong N.
Good customer service ðŸ‘ANGELA B.
El cliente no dejó un comentario.SHAWN S.
Great experience with the workers.Ronald A.
El cliente no dejó un comentario.William S.
the charlotte pickup location was a â€œ10â€!! Very helpful and informative on the rental. :)Douglas P.
Issue with communication and not being able to use Truckshare. Had to call and spent 1 hr on hold!Jodie G.
We had a great customer service experience. ¡Gracias!Kim E.
El cliente no dejó un comentario.Mark R.
Validate supplies before pick up. Ask if renter wants additional suppliesNichole S.
El cliente no dejó un comentario.GARY A.
El cliente no dejó un comentario.Daniel F.
Excellent customer service!!!! Very friendly and accommodating!!' Highly recommendMATTHEW S.
The process was seamless, very quick and easy.Matrice T.
A nice facility. Well maintained.John G. | Overall Experience
El cliente no dejó un comentario.William K.
Experienced tire blow out 3 hour into 6 hour trip. U-Haul roadside took 4 hours to respond. No consistent follow out on app and no one ever picked up the phone for roadside assistance . Roadside contractor was fantastic and once notified got me back on the road in 30 min.Mark D.
I do not understand these additional charges. I returned the truck with half a tank which is how much I had when picking it up. Then there is a mystery 42 dollar charge, it is not for mileage because I am under the allotted mileage.BRANDON D.
El cliente no dejó un comentario.Alexander E.
The staff was very helpful snd truck was super clean. .EDWARDJOSEPH L.
Very friendly and competent personnel here.Helene O.
El cliente no dejó un comentario.DAVID K.
The truck smelled of cigarettes. IMargaret A.
Was charged for fuel when truck was returned with more fuel than was in the truck at pick up. This was shown on the photo required to be sent at check in but was still charged.GREGORY A.
El cliente no dejó un comentario.LATISHA B.
Quick and easy with excellent customer service. No improvement needed.DARLENE M.
Had to stop for gas immediately as tank was a hair above empty. 35 mph & above, the front end would jar your teeth loose. The gentleman who checked me in was great. The lady who I gave the key to upon return, did not want to be bothered.Donn L.
El cliente no dejó un comentario.Thomas B.
This location was great. An actual person there to helpJanice H.
El cliente no dejó un comentario.Rene N.
great customer service fast and freindly. He also helped put the trailer back into place.JEFFREY J.
El cliente no dejó un comentario.Nancy M.
El cliente no dejó un comentario.DANAEMESHAUN C.
El cliente no dejó un comentario.OLEG G.
Everything Excellent!!!BARRY J.
Closed on SundayShaharyar F.
El cliente no dejó un comentario.PHILLIP C.
My pick up and drop off locations were great. However Sylvia from â€œUhaul Trafficâ€ in Charlotte called me after screwing up my reservation and was miserable and not helpful at all other than forwarding me to the Region Mgr.James T.
El cliente no dejó un comentario.SOURIYANH V.
El cliente no dejó un comentario.Jeff S.
The reason I can't assess an excellent rating has nothing to do with the location but more a system issue. I booked online using my preferred credit card. When I picked up the equipment I was informed the card I used wasn't saved in the system. I had not brought that card with me and was left with leaving an other card info. I was informed I could change the card at the drop off location. The nice people there told me they had no way to make that change. Not happy the system I reserved with did or does not save the info I was forced to input. Not the biggest problem yet irritating, non the less. This comment is not to take away from the helpful people at either pick up or drop locations. Both Huntersville, NC and Annapolis, MD were great.RICHARD K.
The vehicle was originally scheduled to be picked up at 9:00 am on Saturday at the Cornelius, NC location. On Friday, the day before my scheduled pick up I received a call informing that location did not have the vehicle I reserved but advised that Huntersville would have one at 11:30, which was 2 and 1/2 hours after my reservation. I was very upset as I had planned to begin my move early in the am. i contacted Huntersville and asked them to let me know if the vehicle got returned early so I could pick it up closer to my reservation time. I received a call at about 7:00 informing the vehicle was ready and available. After aggravation and stress over being notified they could not comply with my reservation, all worked out in the end.James L.
El cliente no dejó un comentario.CRAIG M.
Great customer service. I felt he valued by patronage. Use him to teach.Karen C.
El cliente no dejó un comentario.Charles W C.
El cliente no dejó un comentario.Jonathan G.
OUTSTANDING LADYSwilliam D.
El cliente no dejó un comentario.Patrick L.
El cliente no dejó un comentario.DENISEJ M.
Tonya and Montana are fabulous. Seriously uhaul got lucky when they found these ladies. Incredibly nice, extremely helpful and very easy to work with. I did not want to do this move as I was just dreding it. Tonya and Montana made picking up my uhaul and even my Dolly situation a breeze. I can guarantee you if it were not for their expertise it would not have been. If it would not of been the experience and treatment from them I wouldn't be able to recommend Uhual. I absolutely can and do, and for them ill go back for any of my moving needs.JILL M.
Very nice people!STEPHEN G. | Overall Experience
Love the staff. There always helpfulMichael E. | Overall Experience
El cliente no dejó un comentario.Troy H. | Overall Experience
Very nice staff that are employed here. Thanks.Joseph W. | Overall Experience
Thank you for making the entire process convenient and easy. From the monthly billing which is automatically deducted from our account to the easy access to our stored RV 24/7 was fantastic. The staff is incredibly helpful. Couldn't ask for a more seamless and efficient process.Marlion H. | Overall Experience
Awesome service!robin F. | Overall Experience
El cliente no dejó un comentario.teresa g. | Overall Experience
The entire staff was great. I've never had a better customer service experience. Tonya and Montana went above and beyond in their customer service. They were so kind and gracious in making sure my move was simple, easy and seamless. They stayed after hours to ensure we were completely satisfied with our truck and tow. Thank you, ladies!JAMAAL R. | Overall Experience
This location is great, from the time we called to set up our account here to the day we left they are very good at what they do whether it's truck or van rental or trailers to making sure they police the area constantly they are the best group U-Haul has.JOSE C. | Overall Experience
Great place. Clean, secure and friendly.JASON W. | Overall Experience
The no is only because of covid. Someone should have been available at the office as usual even if not allowing in the building.katherine r. | Overall Experience
The staff was very helpful and ensured I was taken care of.Matt K. | Reservación