Comentarios del cliente para Tower Power Diesel

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Tower Power Diesel

Grado total:

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FREDERICK J. en

Grado:

Not a thing, great people.

Stephanie G. en

Grado:

Stacey went out of her way to help me with this move! Uhaul call center said there wasn’t a truck close, only 1 hour away! They were wrong and there was one 5 km away from me. I will never use the call centre again, the lady was rude and thought it was funny when I said it would add 4 hours to my moving day. Stacey had the truck ready, out front at the doors and clean!! Highly recommend Tower Power Diesel! I’ve rented a lot of uhauls and this has been the best experience by far! Kudos to PTD and Stacey!!

Charlene H. en

Grado:

El cliente no dejó un comentario.

Marita W. en

Grado:

Pleasant experience. Helpful - they even hooked up the trailer I borrowed to my vehicle! Was very quick in and out both at point of rental and pick up and the drop off! Price was reasonable as well. i'd use this service at this location again!

Allan H. en

Grado:

El cliente no dejó un comentario.

Joshua E. en

Grado:

Your online U-haul service to receive debit payments was down. I had to drive across town to a bank machine which charged additional fees to use. I reserved for 4:00pm and was on a very tight schedule and ended up being late for my pickup because of the additional running around I had to do just to make payment for the truck. I ended up having to wait an hour extra for my pickup as they had left since i did not arrive on time. Your location was fantastic as well as the staff, but your online system being down created a huge headache, wasted time, and addiction funds. I would like a follow up via email on this issue.

LARRY T. en

Grado:

El cliente no dejó un comentario.

Gilles G. en

Grado:

El cliente no dejó un comentario.

Carole C. en

Grado:

El cliente no dejó un comentario.

Pam L. en

Grado:

El cliente no dejó un comentario.

SANDRA E. en

Grado:

They were patient and extremely helpful! The local office and on the phone

Frank B. en

Grado:

El cliente no dejó un comentario.

Magda R. en

Grado:

I got there. Nobody at the office, I had to do the online drop-off, but there was no signal to setup the location on my device. I just dropped the keys in the box and left. What a nightmare!

Fred J. en

Grado:

Not a thing

HENRY W H. en

Grado:

El cliente no dejó un comentario.

Michelle R. en

Grado:

Location small but staff very helpful

Ronald M. en

Grado:

El cliente no dejó un comentario.

Mark M. en

Grado:

Truck roof leaks as boxes inside were soaked

Stephen M. en

Grado:

I was rather irritated after receiving multiple phone calls from your Toronto head office on Saturday June 22 regarding the return of the trailer and the threat of additional fees. The lady left a message stating such and that I had not returned the trailer on time. I had everything arranged with the local dealer and found it very rude and insulting to have this third party call me twice in a threatening manner from a location 1000 miles away. The same thing happened last year as well when I rented the same trailer. I would suggest that you speak with these Toronto head office reps and ask them to cease these offensive communication attempts!

James A. en

Grado:

El cliente no dejó un comentario.

Rod E. en

Grado:

Easy peezy. Friendly staff

Paul H. en

Grado:

El cliente no dejó un comentario.

Charles S. en

Grado:

El cliente no dejó un comentario.

Darrell D. en

Grado:

The truck was super dirty inside. The wipers are totally ruined. It was snowing and raining and there are no wiper blades on this truck. Very unsafe

don G. en

Grado:

El cliente no dejó un comentario.

MIKE M. en

Grado:

El cliente no dejó un comentario.

YINGYU H. en

Grado:

In winter, include a snow shovel and windshield scraper/brush with the rental.

alec F. en

Grado:

Was originally supposed to get truck in Amherst NS. Received a call mid afternoon stating my truck was broke down in Moncton NB so I was able to pick up truck in sackville NB. Arrived to pick up truck, truck was buried in snow and not cleaned off. Asked them to clean truck off she used a floor squeegee on the windshield and left the rest of the snow (covered all lights, whole roof top covered and both steps). I was discounted mileage by half price for the inconvenience but ended up spending 30$ in fuel when it would of spent maybe 10 to go the 15 KM I had to travel.

AURDON H. en

Grado:

El cliente no dejó un comentario.

roland B. en

Grado:

Didn't know that U-Haul only accepts credit cards. I don't have one and haven't for a number of years. Wanted to pay cash or debit card but couldn't. Thankfully my wife had one.

christopher S. en

Grado:

Very friendly Lady at the Front Desk/ Customer Service, very knowledgeable, helpful and able to make things happen......two thumbs up - very rare to find such Customer Service in NB. Thank You for sharing with "Tower Power" /U Haul Service in Sackville NB Christoph Stingl

Peter G. en

Grado:

Great experience

Norman B. en

Grado:

El cliente no dejó un comentario.