Comentarios de los clientes para Total Wireless

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Total Wireless

Clasificación general:

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BRAHYOW H.
Clasificación:

I had rented a truck for one day and the price was $108.00 not bad at all. It was supposed to have a dolly inside for me to use, witch I paid for and it was not in there. I decided to keep it another day thinking it was gonna be the same amount. My husband dropped off the truck and the guy said you had it an extra day right. My husband said yes and the man said ok your all set I will send you the receipt. He contacted us and said it was $323.00 on top of the 108.00 I don't understand why so much and the man didn't explain. Total of $431.00 now that's ridiculous. I will never go there again.

William H.
Clasificación:

Drop off site I was told that they do not uninstall trailers during cold weather and I had to do it my self . When I asked for a receipt I was told that they email it . When I asked where's my proof associate said there is none .... be nice or you'll pay !

Gabriel M.
Clasificación:

El cliente no dejó un comentario.

Ahad K.
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Confirm contract date and gas mileage on pick up. Drop off location recorded wrong time and charged me an extra day, also charged me for additional gas I never used! Absolutely rediculous.

PAULJEFFREY C.
Clasificación:

El cliente no dejó un comentario.

Patricia L.
Clasificación:

Nothing the service was great!

SALLIEL C.
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The customer service man was kind and courteous. I will go back there again. Plus, it's near where I needed to be, so even better! Thank you for accommodating our timeframe!

LISAMARIE A.
Clasificación:

We are reporting them for fraudulent charges.

Elise S.
Clasificación:

El cliente no dejó un comentario.

Valerie O.
Clasificación:

When you make reservations on the phone and you get to pick up the truck you have to give your information all over again, info should be forwarded to the location

Youssef R.
Clasificación:

The store is very clean and very good customer service.

Cynthia W.
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I called to file a complaint with management and was told it was nothing they could do. I reserved a 10 ft truck from an authorized location and the truck didn't have heat. I called to complain and was told no other truck was available that I can call roadside assistance or rent another day. That's poor customer service I requested a refund and was put on hold for 30 minutes completely unsatisfied

nicora M.
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El cliente no dejó un comentario.

Kathleen P.
Clasificación:

Odd place for a UHaul business but it's good to diversify, right? Please work on the A/C as it was very warm and humid in the store. Personnel was very nice, worked hard, and was very forthcoming with info.

Craig E.
Clasificación:

El cliente no dejó un comentario.

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