I had little to no issues in procuring my rental vehicle. The truck was newer and even had a backup camera which was really nice. The individuals at this location were nice and easy to work with.Catherine K.
Customer Reviews for Total Self Storage
(U-Haul Neighborhood Dealer)
Weston, WI 54476
Servicios en esta ubicación:
- Mon–Wed8 a. m. - 4 p. m.
- Viernes8 a. m. - 4 p. m.
- Sábado8 a. m. - 12 p. m.
- 5/30/2023 - 5/31/2023: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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El cliente no dejó un comentario.Paula P.
The trailer got a little dirty, but he was understanding and said no problem.Terry V.
El cliente no dejó un comentario.Timothy M.
El cliente no dejó un comentario.Paul S.
El cliente no dejó un comentario.Lynn S.
Windshield wiper fell off,Bill V.
El cliente no dejó un comentario.Robert K.
The owner was very up front and honest. I appreciated that!Michael Thomas F.
El cliente no dejó un comentario.MARK M.
El cliente no dejó un comentario.Shane S.
El cliente no dejó un comentario.Andrew S.
El cliente no dejó un comentario.Tom T.
Everything went great!Terrence P.
This location was closed when I dropped off the truck.Jessica G.
El cliente no dejó un comentario.Glen A.
El cliente no dejó un comentario.David O.
El cliente no dejó un comentario.Carley T.
Don't advertise products to rent that you don't carry at this location. I needed a furniture dolly, which you show as being able to rent, and upon pickup was informed you don't carry them at this location.cassandra H.
Customer service was much better than expected. very personable and professional.Steven G.
Nice person, quick and easy trailer rental for the day.robert B.
I'm glad that we were able to drop the trailer off after hours.Lindsey D.
El cliente no dejó un comentario.JASON R.
El cliente no dejó un comentario.David C.
El cliente no dejó un comentario.Pamela S.
El cliente no dejó un comentario.Craig Z.
El cliente no dejó un comentario.Gregory A.
Make sure there are not last minute changes to pick up and drop off locations. I had to drive 40 miles one way for pick up and then back 40 miles. When returning they changed my location and I was not notified. Found out when I looked up the address.Mark K.
allow when you call in to be able to go to a real person, at the location you tried callingCharlotte H.
El cliente no dejó un comentario.Stephen J.
El cliente no dejó un comentario.Jase C.
El cliente no dejó un comentario.Miles S.
El cliente no dejó un comentario.Olivia Z.
We were happy they were able to accommodate us due to an emergency that occurred at the original UHaul place we used. Glad your company called us and had everything set to allow us to continue on our way this little issue.Brian E.
Truck pickup was smooth. In and out within 10 minutes.Christopher G.
El cliente no dejó un comentario.Annette D.
The young gentleman who helped us check in at the beginning of our lease was extremely helpful and professional. Made the cross country move a lot less stressful.Randy s. | Overall Experience
We had a blow out on trailer tire and your website for roadside assistance was a bit challenging to navigate. All else was good with customer service etcMichelle H.
Thank you!!Sydney H.
El cliente no dejó un comentario.Chris V.
El cliente no dejó un comentario.Zachery V.
El cliente no dejó un comentario.Andrea P.
The location where I eventually got the trailer was fantastic. I guess I was a little disappointed that the first place I went to in Schofield did not have the trailer I needed even though I got a confirmation call saying it would be there. We had to wait an extra hour and drive to a new location to get a trailer to start our packing. It would have been nice to get some sort of discount on the trailer for all the trouble we had to go through.Rhonda J.
El cliente no dejó un comentario.Tom L.
El cliente no dejó un comentario.Paul G.
El cliente no dejó un comentario.pat M.
El cliente no dejó un comentario.Charles Y.
El cliente no dejó un comentario.Charles B.
El cliente no dejó un comentario.Lulu A.
El cliente no dejó un comentario.BENJAMIN A.
El cliente no dejó un comentario.Noah R.
was told i had 144 miles to use on the truck. but got charged by dropoff point.Lori L.
Wonderful place to rent U-Haul from. Very accommodating and customer orientedWilliam V.
The person running this location wasn't there during normal business house and had not been there the whole week. In short the location had been closed the whole week Then when a message was left saying the product was being picked up and the service would be paid for a U-Haul rep called threating to call the authorities. Unprofessional employees at the location and very unprofessional U-Haul employee James Stewart.Marcell J.
Very nice staffTracie D.
Very nice to deal withJohn B.
El cliente no dejó un comentario.LEONARD L.
Great business friendly people!Randall P.
Truck was not at correct pickup locationBlake B.
Great place!Randall P.
El cliente no dejó un comentario.Kristine B.
El cliente no dejó un comentario.DALE V.
The vehicle shook / bounced severely while traveling down the highway at various points. Did not appear to be related to speed, although road condition did not help in areas that were bumpier than normal. Experienced full body soreness following the use of this rental over two days. This was not a pleasurable rental experience.Matthew H.
Tire issuesNathan E.
Thanh youNICOLE H.
El cliente no dejó un comentario.Lanisha H.
El cliente no dejó un comentario.Samuel H.
My unit became infested with some type of rodent and many of my belongings became destroyed from chewing and nesting. Almost ALL of my belongings, inside of boxes as I unpacked, were covered in rodent feces. I didn't store food. But I think the odor on some of the camping gear may have attracted them. Also, two couches became moldy while in the unit, and several boxes got almost saturated with dampness and deteriorated. Luckily the contents were undamaged. One couch was salvageable and one was garbage. It was only 2 years old.barbie b. | Overall Experience
El cliente no dejó un comentario.David J.
We have been with Total Self Storage for 10 years. never any issues at all.TIONA B. | Overall Experience
El cliente no dejó un comentario.Robert D.
This 20' truck had a dead battery that had to be jumped after one time shutting it off after pick up. Very inconvenient.Judy D.
El cliente no dejó un comentario.Kyle O.
Check in process via phone was very confusing.Matthew K.
El cliente no dejó un comentario.paul R.
The location was excellent, the company's practices of modifying reservations last minute, not having the requested trucks available and changing pickup locations makes us never want to rent from you again, neither would I recommend this company to anyone. Also the call center or reservation representative was condescending and rude.Andrew S.
El cliente no dejó un comentario.James H.
The location is hard to located. They just need to make a bigger sign.SUMNIB V.
It was the roughest ride in a truck I ever experienced. Definitely needs suspension work. Will make me think twice before I rent another truck from you as when your moving your valuable contents it is important not to be jolted over every little bump. Terrible!!!!William V.
El cliente no dejó un comentario.Steve C.
Good customer service at this location. Would recommend to others.Dan R.
I had a very positive experience using this storage facility.MARK K. | Overall Experience
El cliente no dejó un comentario.Lisa N.
El cliente no dejó un comentario.Zachary A.
Very friendly and easy to schedule. AccommodatingDebbie P.
El cliente no dejó un comentario.jesse H.
El cliente no dejó un comentario.Joseph C.
Not very friendly, didn't explain useDaniel B.
Checking in on-line was a royal pain in the ..... There needs to be a longer window to pick up your rental from your set time. My total due was totally jacked up. It took a 45 minute phone call to resolve the charge.Jeff O.
El cliente no dejó un comentario.John R.
El cliente no dejó un comentario.Michael H.
El cliente no dejó un comentario.Sarah S.
Customer service was great! Being 71, I was unable to lift the tongue on the 6x12 trailer we rented. I had to ask third parties on both ends to help me connect & disconnect the trailer from our tow vehicle. UHAUL NEEDS TO HAVE TONGUE JACKS ON THESE HEAVIER UNITS.JIM W.
El cliente no dejó un comentario.Penny S.
El cliente no dejó un comentario.Jeffery S.
Online I had requested moving blankets and a dolly. They weren't in the truck and when we called, the guy said that not all locations had those available. It would be great if this was indicated on the website when making reservations.Nicole G.
I do not agree with the extra $18 charge I got on this. When I booked I wanted to return it to Antigo Pioneer feed on 45 right where I was but they made me drop it in Weston giving me this extra charge. I was on hold with cutomer service for over an hour to get this changed, while trying to unload truck. I am very disappointed and want this charge reversed! You need to do much better with customer service, it is aweful!!!!!!!MELISA T.
El cliente no dejó un comentario.glenn C.
Hours of operation were listed on internet (open Sunday). Got there (after an hour ride) and they were closed. Hate not being able to walk around the truck with someone and make sure everything is ok. Otherwise everything was great. Truck ran perfectly, was easy to load and was comfortable.ROBERT D.
Friendly staff!Cheryl F.
No a thing, fast and efficient thank youmartin C.
El cliente no dejó un comentario.Bill K.
Hire more help or train person in store also 24/7 is not a good idea because people are not all smarthoua X.
El cliente no dejó un comentario.Timothy W.
El cliente no dejó un comentario.Timothy C. | Overall Experience
El cliente no dejó un comentario.Mike I. | Overall Experience
Great staff, very easy to work withjacob b. | Overall Experience
David was great to work with! Highly recommend :)NICHOLAS S. | Overall Experience
Wonderful owners always very helpful.LAURA S. | Overall Experience
Services and storage unit met to expectations, just wish hours could be more convenient.alicia x. | Overall Experience
VERY GOOD SERVICE.jerry s. | Overall Experience
I went in and the the man behind the counter explained everything to me. He was professional. It was my first time renting a storage space and he helped me through the process. AmazingPrivacy R. | First Impressions
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