No one to offer pick up. I ordered a dolley and furniture pads. Had to cancel them as they were not there.
Comentarios de los clientes para Toronto Outdoor Store
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Testimonios de clientes recientes de Toronto Outdoor Store
There is no one at the location to help customers when picking up a reserved truck or provide the keys. I had to contact phone customer support to get my problem solved. By the way over the phone customer support was excellent.
El cliente no dejó un comentario.
This was one of the worst experiences dealing with any company ever. Our truck was blocked in by two other trucks and we all spent over an hour trying to reach customer service was wasn't able to assist. We were only able to leave because *I* was able to get into the lockbox and get the keys to the other trucks.
It was a dark empty parking lot in Toronto. There was a man sitting on the stair leading above the building watching.me the whole time.
Assurez-vous de mettre l'Ã©quipement (dollies, couvertures) dans le camion.
I never received the dolly i ordered. The owner was extremely difficult to coordinate with. Had to wait 45 mins to get the keys. The uhaul staff called me three times with separate messages. They were all confused. We had dropped the truck at the right location and i was still hassled by the uhaul team. Was a terrible experience
No one was present at the site when we arrived to pick up our vehicle. The office was vacant and under construction. We waited on hold for someone at UHaul to answer our call to the 1 866 #. Nobody ever did. It was only good fortune that a construction worker had the phone number to contact the owner of the building who was able to give us the combination lock for the truck so we could get the keys. All of these hassles delayed us by one hour.