Comentarios del cliente para Top Tech Auto & Sons

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Top Tech Auto & Sons

Grado total:

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Travis H.
Grado:

It took nearly 45 minutes to pick the truck up using the after hours pick up procedure. Also, moving pads were not in the truck even though I ordered them and the truck was dirty as if someone had gone through a lot of mud. I don’t mind the mud, but when one of the things you ask of us is to make sure it’s clean... that’s a problem.

walter M.
Grado:

El cliente no dejó un comentario.

Shane M.
Grado:

El cliente no dejó un comentario.

Albert S.
Grado:

El cliente no dejó un comentario.

Erica D.
Grado:

It was difficult to use the app to check in. The screen froze on times where I had to upload photos of existing damage.

Noah C.
Grado:

Joseph did an excellent job assisting me in acquiring a trailer at the last minute. He went above expectations with his service. I had a reservation at another location and when I arrived to pick up the equipment the other location had closed early for the day. The national coordination center found a trailer for me at Joseph's location and redirected me their. Once I arrived at Joseph's location he was at lunch, once I called him informing him of the reservation that was transferred to him literally minutes prior. Joseph cancelled his lunch and immediately returned to complete the transaction. He then meticulously inspected the equipment and conducted a thorough safety inspection of the equipment including ensuring the lights were functioning and communicating properly with my vehicle. Even though Joseph's location is farther from my home I intend to continue using Joseph's location in the future when renting equipment and other services available at his location.

Jesse M.
Grado:

Great customer service. Easy process.

catherine A.
Grado:

El cliente no dejó un comentario.

Joseph H.
Grado:

El cliente no dejó un comentario.

Michael F.
Grado:

the trailer and trucks were kept in a dirt field...no actual road. luckily, we were in a jeep

Phillip R.
Grado:

El cliente no dejó un comentario.

Jorge L.
Grado:

Quick and easy rental

Eric M.
Grado:

Staff was friendly and quick. Truck was well maintained, but windows were very dirty, which could have made things unsafe.

Christina A.
Grado:

El cliente no dejó un comentario.

Lucia G.
Grado:

El cliente no dejó un comentario.

Juan R.
Grado:

El cliente no dejó un comentario.

Margarita R.
Grado:

Father and son taking care of this location were very rude and behaving like they didn't want to answer any of my questions. I spent 15 miles on my rental truck this morning, and paid for 30!!! I'm still waiting for my money to be reimbursed. I will definitely call Uhaul main office!!!

Donald B.
Grado:

Joe, the gentleman who checked me out was prompt, attentive and knowledgeable about the equipment I was renting. It was nice, as I was driving the truck over 1,300 miles and he was reassuring.

Randal B.
Grado:

El cliente no dejó un comentario.

Nelson M.
Grado:

Solid locations. Especially the one in Menifee, CA lighting fast service!!!

Martell C.
Grado:

Everything was up to par

Dan R.
Grado:

Joseph was outstanding. Great attitude. Fast service. Very professional. 10 out of 10!

Andrew C.
Grado:

Great experience, very friendly, quick and easy

Steven H.
Grado:

El cliente no dejó un comentario.

James W.
Grado:

Absolutely impressed with the return service. Staff person met me in the parking area when I drove up. He took care of the entire return with a Phone App. Introduced himself. Explained everything. Very well done!

Benjamin K.
Grado:

El cliente no dejó un comentario.

Eduardo C.
Grado:

El cliente no dejó un comentario.

Paul M.
Grado:

There was no sign to indicate where the drop off should be.

Joann T.
Grado:

Very helpful! I will use uhaul again

louis G.
Grado:

El cliente no dejó un comentario.

andrew C.
Grado:

Fast, friendly & professional - Highly recommended!

Javier G.
Grado:

El cliente no dejó un comentario.

ruben C.
Grado:

Faster service

mike M.
Grado:

El cliente no dejó un comentario.

Monique W.
Grado:

Pick up was great. But When I returned the rental I was accused of trying to “get one over on the owner”. I was not aware that I had to return the truck with gas. After I read my contract I then took the vehicle to fill it up with gas. This experience could have been handle with a kind explanation of my contract.

Eliot G.
Grado:

El cliente no dejó un comentario.

Dori M.
Grado:

El cliente no dejó un comentario.

STEVE S.
Grado:

My experience was excellent!!

dongwook H.
Grado:

El cliente no dejó un comentario.

andrew C.
Grado:

Finally a UHaul dealer that makes it fast and easy to rent a truck. The guys at Top Tech are great, I wont be going anywhere else from now on!

MATT J.
Grado:

A little hard to find, had to drive through a large 6in deep mud puddle to park the rental in a dirt field.

Helen C.
Grado:

Everything at this locate was fine

alexandria V.
Grado:

El cliente no dejó un comentario.

Frances V.
Grado:

El cliente no dejó un comentario.

Allen A.
Grado:

El cliente no dejó un comentario.

Beverly S.
Grado:

Everything went well

W.J. V.
Grado:

Very good and capable people. Joseph is a very friendly and knowledgeable guy.

MARK F.
Grado:

The roof leaked and got our items wet. I filed a claim.

tommy W.
Grado:

bad area, lack of parking and poorly maintained.

michael A.
Grado:

El cliente no dejó un comentario.

KENNETH B.
Grado:

El cliente no dejó un comentario.

Liliana S.
Grado:

El cliente no dejó un comentario.

Anthony M.
Grado:

El cliente no dejó un comentario.

susan C.
Grado:

the gentleman who checked me in was an absolute pleasure to work with.

JUSTIN S.
Grado:

El cliente no dejó un comentario.

Kaji S.
Grado:

Other businesses on site should not be smoking right in front of door, other businesses should be courteous to Uhaul customers. The Uhaul owner, Joseph, was nice, clean and neat, professional and showing true care for his customers, hope for him to operate a private location than sharing space and parking area.

Roderick H.
Grado:

El cliente no dejó un comentario.

robert M.
Grado:

Great Customer Service and the Car Trailer rode great! Thank you!

Stephanie R.
Grado:

This location Top Rech Auto & Sons with Joe was the Best experience I have ever had renting a U-Haul for moving. I’m an older woman and found myself in a difficult position that I had to move my household on my own due to a family members serious illness. Joe was very helpful, friendly, patient with all of my questions and kind. This experience could have been so much more challenging for me...

kevin T.
Grado:

All good

Marcus L.
Grado:

El cliente no dejó un comentario.

alex M.
Grado:

The gentleman that hooked me up was great, friendly, really hustled to get people their trucks and trailers just to get to the next person. Awesome guy, would recommend doing business.

JOSEPHINA G.
Grado:

El cliente no dejó un comentario.

DAN C.
Grado:

Friendly outstanding service.

Helen C.
Grado:

Wasn't really a uhaul center

Jesus R.
Grado:

El cliente no dejó un comentario.

Jessica C.
Grado:

El cliente no dejó un comentario.

RODOLFO J.
Grado:

A expansion of office.

dianne K.
Grado:

I have not seen the final bill. That should be done right away.

CHRISTOPHER S.
Grado:

El cliente no dejó un comentario.

Jorge P.
Grado:

El cliente no dejó un comentario.

audrey H.
Grado:

El cliente no dejó un comentario.

Kristina D.
Grado:

El cliente no dejó un comentario.

Richard D.
Grado:

Customer service was awesome but the inside of the van was dirty and had a funky smell. The van with having less than 12,000 miles idled a little rough. The person I dealt with on the phone was very responsive and polite, Josh is his name I believe.

Max M.
Grado:

Again, Uhaul changed my drop off location 30 miles out of my way because the trailer I rented was needed at that location. Screw you Uhaul, I'm not a delivery service nor do I work for you. I delivered it in my town 7 miles from where I am located after talking to customer service. If I rent a piece of equipment from a specific location and confirm that it is available, I expect to pick it up at that location. Especially after confirming with that location. Get your shit together uhaul! Also, Uhaul chat is worthless. Nothing but a bunch of script reading robots.

Ricardo C.
Grado:

El cliente no dejó un comentario.

Steven R.
Grado:

If this had been my first and only experience with Uhaul I would never use them again. The staff was completely unhelpful. It started with them telling me I had to back out onto a busy street because they were working on a vehicle that was blocking access to the drop off spot. Their lack of service continued as I asked for assistance with backing the trailer to the drop off spot they had pointed at. Then when I had maneuvered the trailer to the spot and asked for assistance with the unhooking of the trailer the lack of service continued. I figured out how to disconnect and managed to lift the trailer off of my hitch by myself. I then again and spoke to the staff about paperwork showing I returned the trailer. I was told not to worry about it.... I then went online and found a way to mark that I had dropped off the trailer. Again I can not state it enough if this had been my only experience with Uhaul it would be my last, fortunately I have used Uhaul a number of times and realize this is not the norm from the people that represent Uhaul. I hope Uhaul looks deep into this establishment so that others do not receive the complete lack of customer or any service at all from this location.

Leslie W.
Grado:

The gentlemen was wonderfully helpful, he was busy but quick. He made everything clear and simple. Loved coming here. Great uhaul service.

raed J.
Grado:

Friendly professional service

Michael A.
Grado:

Joseph was awesome! I wish all companies provided this level of customer service! Top notch for sure!

Jeremy R.
Grado:

Joseph is amazing!! We had a hard morning but he was so helpful and kind!! He did a great job!!

Sim J.
Grado:

The Rep that assisted me did a great job with getting me on the road fast and safe. I would recommend the site to everyone I know in the area.

JAMES M.
Grado:

GREAT Customer service !!!

Mike W.
Grado:

El cliente no dejó un comentario.

Paulo B.
Grado:

very professional, clean and reliable service...Family business !

minnie L.
Grado:

El cliente no dejó un comentario.

deanna E.
Grado:

El cliente no dejó un comentario.

linda M.
Grado:

El cliente no dejó un comentario.

Curtis R.
Grado:

El cliente no dejó un comentario.

Timothy H.
Grado:

I DIDN'T PICK UP THE VEHICLE

JOSEPH H.
Grado:

I tried reserving a truck online, it wouldn't let me reserve a truck. I called the location, it kicked me to a general number and the ladies phone didn't work so it dropped the call and she never called back. So, I went in to the location in person, they said they were having trouble with the system as well so I needed to to another site miles away (I know u-haul charges per mile!). I make sure to pre-register to speed the mobile check-in process. When I get there in morning, it still took about 30 mins to re-register and for everything to be verified. The truck was damaged all over, filthy inside and out, and barely had any gas! I have used u-haul many, many times before and this was by far the worst experience. I am very disappointed.

Ronnie M.
Grado:

El cliente no dejó un comentario.

Jerame N.
Grado:

El cliente no dejó un comentario.

Valarie M.
Grado:

Staff was extremely helpful and nice.

JOSEPH H.
Grado:

best uhaul dealer around!

Darren W.
Grado:

El cliente no dejó un comentario.

William W.
Grado:

El cliente no dejó un comentario.

Stephanie A.
Grado:

El cliente no dejó un comentario.

Douglas G.
Grado:

El cliente no dejó un comentario.

JOSEPH H.
Grado:

El cliente no dejó un comentario.

No reviews have been submitted for this location.

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