El cliente no dejó un comentario.David W.
Customer Reviews for Top Shelf Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Robert B.
24/7 app required assistance over the phone. Truck was parked in a wet field and almost stuck!...got it out, but left ruts and tires got dirtyMark B.
Easy access site with space to move around.Rod L. | Overall Experience
Everything was nice and easy, the only complaint I have is how expensive it is to rent the truck. Cost over $100 for 30 miles and 6 hours with the 15 foot truck.Jordan M.
Process was smooth and seemlessShawn A. | Overall Experience
Dolly wasn't in truck that was ordered.Steven W.
Staff are helpful and friendly. Storage units and property grounds are very clean and safe. Highly recommend Top Shelf Storage.Dolores Y. | Overall Experience
Attitude of the gentleman that we returned truck to was not the best. He seemed irritated that we are interrupting what ever he was doing on his cell phone. Overall great location and we would use this business againDaniel H.
El cliente no dejó un comentario.Christopher C.
El cliente no dejó un comentario.Jena H. | Overall Experience
El cliente no dejó un comentario.Michael M. | Overall Experience
Couldn't get in touch with anyone except for once, but wasn't much help. I don't completely blame them though. We were returning the truck after hours and the app didn't want to work. I was referred to call U-Haul so I did. I waited 50 minutes before giving up. I tried again the next day choosing the options to get in touch with the app help same, no answer. So I tried sales and got an answer in 2 minutes. Two areas of opportunity. Fix the app. Better customer service for current customers.GAVRIEL H.
Very clean and well maintained.David H. | Overall Experience
El cliente no dejó un comentario.Larry K.
Crystal was always pleasant to deal with.Maria C. | Overall Experience
El cliente no dejó un comentario.Michael R.
Reasonably priced, clean, and secure.Robert D. | Overall Experience
Very punctual and professional!MICHEAL D.
El cliente no dejó un comentario.Mark G.
She didn't know what to do with a trailer. She said it was different than trucks. She had a hard time getting someone on the phone to help her. After the third call she was able to get ahold of someone but that person didn't seem to know passwords either. The lady who helped me was very nice but just didn't seem to have been trained properly. It took me about a half hour to get checked out and I was the only customer there. Your rental equipment was fantastic. You guys have great equipment.TROY M.
i was charged $40 for moving pads that i never used. No idea what they are. Also, reserved 24 moving blankets....was given 12.Jayce H.
The vehicle was old and miserable to drive. I will never rent another one again. There were no supplies and the rep didn't know how to find out if they had supplies or how to do the check in and it took forever causing a delay which ultimately lead to me having to keep the U-Haul an additional day because I couldn't gain access to where I needed to move items.mAEGAN R.