Customer Reviews for Top Of The Hill RV & Boat Storage
(U-Haul Neighborhood Dealer)

353 reviews

2697 E Quinlan Pkwy   Quinlan, TX 75474
(@ Hwy 34)

(903) 447-4616

Office Hours

  • Mon-Tue: 8 am–5 pm
  • Wed-Thur: 8 am–4 pm
  • Fri: 8 am–5 pm
  • Sat: 8 am–2 pm
  • Sun: Closed
Special Operating Hours
  • 3/30/2024: Closed
  • 4/19/2024: 8:00 am - 11:30 am
  • 4/20/2024: Closed
  • 4/25/2024: 8:00 am - 11:30 am

Services at this Location:

Contact Us

(903) 447-4616

2697 E Quinlan Pkwy
Quinlan, TX 75474
(@ Hwy 34)

Services at this Location:

Office Hours

  • Mon-Tue: 8 am–5 pm
  • Wed-Thur: 8 am–4 pm
  • Fri: 8 am–5 pm
  • Sat: 8 am–2 pm
  • Sun: Closed
Special Operating Hours
  • 3/30/2024: Closed
  • 4/19/2024: 8:00 am - 11:30 am
  • 4/20/2024: Closed
  • 4/25/2024: 8:00 am - 11:30 am
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

VICTORIA MARTINEZ 
Rating:
5.0

Perfect Experience!

Paul Riddle 
Rating:
5.0

An outstanding experience. The folk are great to work with.

Ray Keeton  |  Overall Experience 
Rating:
4.0

Water leaked into the truck and caused water damage to my belongings. Most of the items belongs to my daughter who is highly allergic to mold. I submitted a claim request to Repwest and they simply dismissed my claim. I will be reaching out to government agencies and advocacy groups to seek advice on how to handle this matter if no one from either U-Haul or Repwest takes me seriously.

Joseph Lee 
Rating:
5.0

Nothing

Brian Mobley 
Rating:
4.0

Customer did not leave a comment.

Stephen Myers 
Rating:
5.0

Customer did not leave a comment.

David Nichols  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elaine Williams-Aldridge 
Rating:
5.0

Customer did not leave a comment.

Gary Edwards 
Rating:
5.0

Customer did not leave a comment.

Elaine Williams-Aldridge 
Rating:
5.0

Customer did not leave a comment.

tonya castillo 
Rating:
5.0

Customer did not leave a comment.

joe laurens 
Rating:
5.0

Jason & Jennifer were always great to work with

Jessica Detmer  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

mark maier 
Rating:
5.0

Good overall experience. Would recommend to anyone.

Vincent Capehart 
Rating:
5.0

2 👍 up very helpful and friendly

GREG wILBUR 
Rating:
5.0

Customer did not leave a comment.

Ralph Cornish 
Rating:
5.0

Nothing to improve, I have been to a few locations in town and this is the only one I consider now

Thomas Miller 
Rating:
5.0

Top notch service. I absolutely recommend this location.

Nico Abella 
Rating:
5.0

Customer did not leave a comment.

Michael Anderson 
Rating:
5.0

Customer did not leave a comment.

Augustine Paz 
Rating:
5.0

Customer did not leave a comment.

Steven Wilson 
Rating:
5.0

Customer did not leave a comment.

David Lingenfelter 
Rating:
5.0

Customer did not leave a comment.

Derek Sneed 
Rating:
5.0

Customer did not leave a comment.

Sherry Martin 
Rating:
5.0

Customer did not leave a comment.

Sherry Martin 
Rating:
5.0

Customer did not leave a comment.

Rebecca Wheeler 
Rating:
5.0

Well managed location. Quick, easy, thorough.

ROBERT LEON PHILLIPS 
Rating:
5.0

Customer did not leave a comment.

Sandy Moncrief 
Rating:
5.0

Customer did not leave a comment.

Daniel Fleck 
Rating:
5.0

Excellent Service. Will be using them again.

CHUCK MCMILLAN 
Rating:
5.0

Customer did not leave a comment.

Tonya White 
Rating:
5.0

Customer did not leave a comment.

HC Langston  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lana Bridges 
Rating:
5.0

Top of the Hill Storage is AMAZING!!! Jason is awesome, very personable and friendly.

Ashley Frost  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amanda Wiles 
Rating:
5.0

Great Experience using Top of the Hill Storage. Nice facility and easy to work with.

LISA RYAN  |  Overall Experience 
Rating:
5.0

Of course, your family has always treated me like family. And the business is always ran like a business.

Robert Reynolds  |  Overall Experience 
Rating:
5.0

Clean operation, very professional and what was promised was delivered by friendly folks. Bravo Zulu

Ralph Cornish 
Rating:
5.0

Customer did not leave a comment.

Kathy Rymer 
Rating:
4.0

Customer did not leave a comment.

Betim Begzati 
Rating:
5.0

Jennifer was terrific

Don Carman 
Rating:
5.0

I’ve stored my RVs at Top of The Hill off and on for a couple years. Next time I need to store them it will be my first choice. We only moved them because we have another space where we can rent them out.

Mark Hamilton  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Joe Andrews 
Rating:
5.0

Have used Top of the Hill several times. Always clean, friendly and efficient. While I did a night drop off this time, I would not hesitate to recommend them.

Betty Richardson 
Rating:
3.0

Customer did not leave a comment.

DARIAN FAULKNER 
Rating:
5.0

Customer did not leave a comment.

Jack Mace 
Rating:
5.0

This location was perfect for dropping off. The people are kind and helpful. I highly recommend this place.

Patricia Dashti 
Rating:
5.0

Customer did not leave a comment.

Lisa Underwood  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lorinda Stewart 
Rating:
5.0

Had multiple issues with the air conditioning they compressor kept freezing up then it would come on then it would stop again blower motor not working was a miserable weekend using this piece of equipment with no air and 97°

Ron Briles 
Rating:
1.0

UHaul agent was informed of the problem with the gas gauge and refused to even check out the problem. Only wanted to biill for the gas even though it was brought back full when picked up at 3/4 tank

Kelly Chastain 
Rating:
5.0

Customer did not leave a comment.

JOYCE COOK 
Rating:
5.0

Helpful, efficient and friendly staff member.

Deborah Evers 
Rating:
5.0

Customer did not leave a comment.

WILLIAM HEAD 
Rating:
5.0

Customer did not leave a comment.

Julie Weible 
Rating:
5.0

Customer did not leave a comment.

Joshua Zachary 
Rating:
5.0

Customer did not leave a comment.

Anthony Carlson 
Rating:
5.0

Wonderful service, excellent facility!

Michelle Byrd  |  Overall Experience 
Rating:
2.0

I ordered an appliance dolly and a utility dolly and didn't get them.

Derek Sneed 
Rating:
5.0

Customer did not leave a comment.

Michael Hood 
Rating:
3.0

The rental drop-off location was closed when I returned the truck.

William Hobbs 
Rating:
5.0

You are awesome people

stacey judd  |  Overall Experience 
Rating:
5.0

I have rented twice from them in the last year and they are amazing people. Helpful and always happy. Best storage unit I have ever rented.

Jamie Haynes  |  Overall Experience 
Rating:
5.0

Awesome owner/staff! Process streamlined and simple!

Paul Riddle 
Rating:
4.0

Customer did not leave a comment.

DANYALYNN RICKMAN 
Rating:
5.0

Customer did not leave a comment.

Jamie Pederson 
Rating:
5.0

Customer did not leave a comment.

dustin sutton 
Rating:
5.0

As soon as I pulled in to the parking lot I was directed where to park by the manager. I never had to get out of the truck! Very fiendly and courtious manager.

David Lingenfelter 
Rating:
5.0

Customer did not leave a comment.

Emerald Rummel 
Rating:
5.0

Customer did not leave a comment.

Carlos Campbell 
Rating:
5.0

Customer did not leave a comment.

GASPAR BARBARO 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS HOLLINGSWORTH 
Rating:
5.0

Owner was very kind and helpful.

Jamie Smith 
Rating:
1.0

Was charged extra day because they closed early. Will never use this ripoff service again.

John Songer 
Rating:
5.0

Great service and people

KYNA DAVIS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Taylor 
Rating:
5.0

Very friendly, outstanding service

Patrick Beltz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RICHARD PRETTYMAN 
Rating:
5.0

Customer did not leave a comment.

RICHARD PRETTYMAN 
Rating:
5.0

Customer did not leave a comment.

MALCOLM SCHENCK 
Rating:
5.0

Customer did not leave a comment.

LISA GRAVES-GAAL 
Rating:
5.0

Customer did not leave a comment.

Timothy Dawson 
Rating:
5.0

Very friendly service during pick up and return. We highly recommend.

Jack Schoenherr 
Rating:
5.0

Customer did not leave a comment.

Marly Robertson  |  Overall Experience 
Rating:
5.0

Be more clear about drop off options through the app, informing customers how much they can save.

EVANDRO SOARES GUEIROS PESSO 
Rating:
5.0

This was a great experience.

CHIPMON BULIN 
Rating:
5.0

Customer did not leave a comment.

TOMMY BURGESS 
Rating:
5.0

Customer did not leave a comment.

Keith Neal  |  Overall Experience 
Rating:
5.0

Jason was great! Notified us as soon as he had an opening in the new facility. Our storage was for short term and fit our needs perfectly! Bruce Schwab

Bruce Schwab  |  Overall Experience 
Rating:
5.0

Good customer service and place was clean and organized. Best place in the area

Robert McLennan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bonita Anderson 
Rating:
5.0

Went out of their way to make sure I was taken care of.

BRUCE HENNINGS 
Rating:
5.0

Super easy and nice

TENNY ROCHE 
Rating:
5.0

Customer did not leave a comment.

Amanda Pfeil 
Rating:
5.0

Very friendly with excellent customer service!

Bonita Anderson 
Rating:
5.0

Customer did not leave a comment.

Larry Carmack  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DENISE PETERS 
Rating:
5.0

Jason at top of the hill was great I Will recommend them to everyone and Jennifer was a charm.

STEPHANIE GAINES 
Rating:
5.0

Great gas mileage on the U-Haul we rented.

JAMES BOGUE 
Rating:
5.0

I was over charged and still haven’t received my refund.

MICHAEL HARRINGTON 
Rating:
5.0

Everything is going good for me the rental is going good

Keith Logan 
Rating:
5.0

Don't charge someone twice. Got charged when I got it and then again when I dropped off

BRIANNA YELEY 
Rating:
5.0

Quick and easy. Very friendly . This location will be where I go for all of my future uhaul rentals

ALEXIS HUGHES 
Rating:
5.0

We are very satisfied with the facility, the staff were always so kind and helpful. I felt very safe in leaving my fifth wheel there. I would absolutely recommend it to a friend.

Steven Armstrong  |  Overall Experience 
Rating:
5.0

Great customer svs.

SUSAN WALLOM 
Rating:
5.0

Customer did not leave a comment.

JOHN FARLEY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS SPENCER SHORT 
Rating:
5.0

One phone call and deal was ready when I got there. Got key and went back later for truck m. Thanks Jason and Top of the Hill, great customer service!

DWAYNE HALL 
Rating:
5.0

Jason very nice and helpful

GARY CROWDER 
Rating:
5.0

Customer did not leave a comment.

PATTY KAHL 
Rating:
5.0

Very courteous and efficient! It is not often these days anymore that you get an honest to goodness lovely customer service experience! This place checked all the boxes and then some!

DAVID WEAKLEY 
Rating:
5.0

Customer did not leave a comment.

JOSHUA BREWER 
Rating:
5.0

These guys have helped me multiple times. The owner remembered me even after a year between uhaul rentals. It is a family owned business, and his son is learning the ropes at a very young age. I would recommend renting from them to anyone.

STANFORD TODD 
Rating:
5.0

Everything was too the Tee 👍

PHILLIP PINSONNEAULT 
Rating:
5.0

Prompt, courteous service. Office and equipment were very clean. Pleasant experience. Highly recommend.

BARBARA BURDETT WOOD 
Rating:
5.0

Customer did not leave a comment.

RICHARD BUTLER 
Rating:
5.0

Customer did not leave a comment.

ODIS LACEY 
Rating:
5.0

Customer did not leave a comment.

Denine Cumins 
Rating:
5.0

The person running this location was well informed and I lighted us on how system works

Mark Hall 
Rating:
5.0

Customer did not leave a comment.

SANDRA MILLER 
No reviews have been submitted for this location.

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