Customer Reviews for Toolman Tims Rental
(Distribuidor de U-Haul del vecindario)

347 comentarios

200 US Hwy 66 E   Tell City, IN 47586

(812) 547-3215

Horarios de la ubicación

  • Lun.- vie.: 7 a. m. - 3:30 p. m.
  • Sáb. - dom.: cerrado
Horario especial
  • 7/4/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(812) 547-3215

200 US Hwy 66 E
Tell City, IN 47586

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.- vie.: 7 a. m. - 3:30 p. m.
  • Sáb. - dom.: cerrado
Horario especial
  • 7/4/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
4.0

El cliente no dejó un comentario.

John L. 
Clasificación:
5.0

Excellent service And very nice people

Frank H. 
Clasificación:
5.0

Super great people

Ralph R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian M. 
Clasificación:
5.0

Nothing, everything was easy and hassle free. Very nice people.

John K. 
Clasificación:
5.0

Nada

Errol M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian M. 
Clasificación:
5.0

Had a problem with the app but used the number on contract. Lady was very helpful!

darla E. 
Clasificación:
5.0

Service and equipment were excellent throughout the rental experience at this location.

Don N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew E. 
Clasificación:
2.0

The brake lights and turn signals worked. When it got dark I realized that the trailers run lights were not functioning. We had to drive an hour back in the dark risking the chance of getting a ticket.

Joe K. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD R. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael W. 
Clasificación:
5.0

No problem at al, would highly recommend,

JOHN B. 
Clasificación:
5.0

I returned the vehicle after dark, and the location was not well lit. Safety did not feel like a problem at all, but it did make the returns process a little less easy since pictures required flash and I could not readily see without cell phone lighting or the vehicle dome lights. Still appreciated the mobile device return features, though.

DARRELL G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jay B. 
Clasificación:
5.0

El cliente no dejó un comentario.

WESLEY F. 
Clasificación:
5.0

Truck was clean and ready to go. Tool Man Tim was very good and great communication and friendly. Truck was ready when expected.

SHERRY M. 
Clasificación:
4.0

The location itself was good to work with. U-Haul and the online pickup process was a terrible experience. Since U-Haul moved my pickup location from one location to a different one because of a failure by U-Haul to get the right truck to the location I had to travel 30 minutes in the wrong direction to a location that only did online pickup. That particular location was in a bad cell service area which made the process a challenge, I also had to reach out to U-Haul after 15+ minutes to remind them to call my additional contacts for verification. A process the rep told me would take 10 minutes ended up being almost an hour when it was said and done. This is no fault of the location itself but failure on U-Haul as a whole.

Gregory E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith M. 
Clasificación:
2.0

El cliente no dejó un comentario.

Len K. 
Clasificación:
4.0

El cliente no dejó un comentario.

EVELYN H. 
Clasificación:
2.0

Clean equipment inside of truck smelled bad

CHRISTOPHER A. 
Clasificación:
5.0

The only comment I have is during the move I believe the trailer cause an over power draw (short in lights) m alternator on my truck which I am going to have checked out today or tomorrow at the dealership. I informed the return location of this and recommended a thorough check out of the wiring system on the trailer. Other wise the trailer performed outstanding and hauled beautifully and straight, My moving experience was awesome with U-Haul. Thank you

MICHAEL J. 
Clasificación:
3.0

El cliente no dejó un comentario.

elsie B. 
Clasificación:
5.0

Nothing is required to improve this location.

MATTHEW G. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTINE A.  |  Overall Experience 
Clasificación:
5.0

Super People

RALPH R. 
Clasificación:
5.0

The lady that helped us was wonderful

JEREMEY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kirk D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JULIAN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHANIE B. 
Clasificación:
2.0

Again I returned 4 minutes past time I was supposed to - was told leave a key I'll send you an email and have $40 extra day fee When I waited 30 minutes during pick up to get a key

JEFFERY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ashley B. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS A. 
Clasificación:
5.0

person was very helpful and fast

JIM H. 
Clasificación:
5.0

Better training for returns for some employees.

THOMAS A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALYSSA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARA E. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRUCE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD R. 
Clasificación:
3.0

Said I was 1/8th of a tank lower then I was and charged me 59.39 for 5 gallons of gas

CARY D. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL M. 
Clasificación:
5.0

Nada

Greg H. 
Clasificación:
5.0

Tim was kind, informative and equipment excellent. 15 foot truck is easy to drive. I had concerns till I drove it. Being I'm only 5foot. LOL

Lisa B. 
Clasificación:
3.0

We had to mop out the back.

Russell A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keylnn M. 
Clasificación:
3.0

Have them clean up office make it UHaul standards. I don't understand the new Nasty U-Haul has allowed to become their image. Not a good one. Just pointing out the obvious Appearance is everything!

Danny C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Danny C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan D. 
Clasificación:
5.0

El cliente no dejó un comentario.

RALPH R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Philip P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES B. 
Clasificación:
4.0

El cliente no dejó un comentario.

JEFFREY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

John G. 
Clasificación:
3.0

No other option in town

Erin H. 
Clasificación:
5.0

Very easy to use and place is very Accommodating.

Tamara W. 
Clasificación:
1.0

Whitney better learn how to talk to a man, if you want to act like a man.you will get treated like a man

Jackie L. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANDREW H. 
Clasificación:
1.0

El cliente no dejó un comentario.

Daniel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia B. 
Clasificación:
1.0

rude and unhelpful

Ashley G. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANCIS Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda W. 
Clasificación:
3.0

The truck had not been swept out. Which means some other family before us was possibly charged the $25 cleaning fee but I had to be the one to sweep it out. Also, I rented a 15' truck online but was told when I got to the location that 15' trucks could only be used locally so we had to get the 20' truck which was more room than we needed and more money. Wouldn't have been an issue if we could have kept the same price. Why even allow to book a 15' truck on the website knowing the pickup location and drop off location? The website knew it was local.

Eric G. 
Clasificación:
1.0

El cliente no dejó un comentario.

Zach D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara M. 
Clasificación:
3.0

Store was closed. We returned after hours.

Gregory J. 
Clasificación:
4.0

Dropped off dolly even though the store was closed. Tim confirmed Dolly was ok the following morning and everything was good.

Francis Y. 
Clasificación:
5.0

I don't really think anything.

Damian V. 
Clasificación:
5.0

The service was excellent and the Whitney and Tim were very helpful and courageous

Gertrude L. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gregory K. 
Clasificación:
5.0

El cliente no dejó un comentario.

James A. 
Clasificación:
5.0

Truck had not been swept out.

Marilyn K. 
Clasificación:
4.0

The truck was dirty at Tool Man Tim's but his staff cleaned it. It was supposed to be clean prior to delivery to Tool Man Tim's facility, a vordibg to owner, Tim Reed.

Christopher Z. 
Clasificación:
5.0

When calling to book this Uhaul, I talked to Cassey. She was very friendly and knowledgeable with every question I had, as I'd never rented a Uhaul before. When returning vehicle, Cassey was who I dealt with again. Was an easy and quick process. Thank you Cassey!!

Lisa B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roberta P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOhn M. 
Clasificación:
5.0

Drop off went very smooth- Recommend

Gary E. 
Clasificación:
1.0

Reserved truck not there for pick up. No call to notify me. Advised they would call when truck arrived. They never did. After hours lock wouldn't work. Messed up all moving reservations. Unreliable. POOR customer service at site and service center. Hours on website incorrect.

REBECCA D. 
Clasificación:
5.0

nothing they were very nice people

Houston P. 
Clasificación:
5.0

The very nice Lady...who's name escapes me at the moment was very helpful and answered all my questions. I would highly recommend to my family and friends to do business at Toolman Tim's Rental.

Jonathon R. 
Clasificación:
5.0

Nothing. Everyone was so helpful and friendly. My husband and son were in an accident out of state and had to rent a U-Haul to get all of there things home. The staff made the whole ordeal easier to deal with. They even offered to pick them up and take them to their location. Top notch customer service!!!

gregory M. 
Clasificación:
5.0

Casey Young was very polite and welcoming.

Zachary H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Don N. 
Clasificación:
3.0

El cliente no dejó un comentario.

Melissa L. 
Clasificación:
5.0

Great people to do business with.

duane F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven R. 
Clasificación:
5.0

Very friendly and helpful. Things went really smooth.

Tamara W. 
Clasificación:
5.0

Owner was very friendly and cordial. I was in a bind and the transaction was quick and efficient.

David Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul W. 
Clasificación:
5.0

The staff was very kind and helpful.

Kandi P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim K. 
Clasificación:
3.0

I had a very hard time picking up my truck. Sat in the parking lot for 2 hrs on th phone with customer service and finally got the key for the truck. I was told this would be easy and it was anything but. I have to say even though I was so absolutely enraged and losing patience the two women who helped me were amazing in every way.

Kimberly K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Alex S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald B. 
Clasificación:
4.0

Owner has been very accommodating and helpful,even showing up after hours to let me into the facility when I wasnt able to get there during normal business hours. Would recommend for storage needs.

Privacy R.  |  First Impressions 
Clasificación:
3.0

I called and cancelled this reservation shortly after making it.

Privacy R.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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