El cliente no dejó un comentario.Michael B.
Customer Reviews for Tool Wizard and More LLC
(Distribuidor de U-Haul del vecindario)
Milton, VT 05468
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 5 p. m.
- Sáb.- dom.: 9 a. m. - 12 p. m.
- 1/28/2022 - 1/31/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Ernest T.
El cliente no dejó un comentario.Gary F.
El cliente no dejó un comentario.ELAINE C.
Let customers know that the trailers are not water tight if they go through rainy weather, we had a lot of wet and damaged stuff when we got to our destination.Dominic B.
El cliente no dejó un comentario.Stuart P.
El cliente no dejó un comentario.RICKY D.
El cliente no dejó un comentario.Michael S.
I noticed that I got two separate charges one for 186 dollars and one for 71 dollars when I brought the truck back at half tank and was under 30 I don't know why I got charged 71Tyler O.
Worst experience as a customer ever . Too much wrong to write! Horrible communication. No roadside assistance. Two flat tires. And mix up with my contract number and someone else. Horrible!Jessica L.
El cliente no dejó un comentario.Nate T.
Didn't go inside, but the associate came out and helped me. He was very friendly. It's a very small location, so hard to compare, but I suppose it was conveniently located given the rural location I was in.Jason M.
They made the process as easy as possibleMichael S.
El cliente no dejó un comentario.Penny C.
Website attempts to trick people into buying things they don't want/need SleazyLuc L.
El cliente no dejó un comentario.Katherine B.
Put someone in there that really cares about their customer he was very unhelpful and not courteous and when I asked to use a different card he just said yes and use the card that I didn't want to useAndrew B.
with people like tool wizard as your reresentative you have no need to worry. the service was outstanding and very courtiousTERRY B.
El cliente no dejó un comentario.Karen J.
El cliente no dejó un comentario.ANTHONYTYRONE D.
El cliente no dejó un comentario.THOMAS Y.
El cliente no dejó un comentario.Tina A.
El cliente no dejó un comentario.Karen L.
Bill, the man we worked with was gracious and polite and very helpful.David B.
El cliente no dejó un comentario.Trevor L.
El cliente no dejó un comentario.Sharon H.
El cliente no dejó un comentario.Raymond M.
El cliente no dejó un comentario.Gary M.
El cliente no dejó un comentario.DEREK K.
Place was closed with a sign hanging on the door. Had to leave the trailer without interacting with any staff.GEOFFREY J.
The customer service I received from the gentleman at the return site was excellent. This man was wonderful. I wish all human beings were as nice as he was to me. Please give him a shout out.Linda W. L.
El cliente no dejó un comentario.William M.
El cliente no dejó un comentario.Luc L.
El cliente no dejó un comentario.Daniel T.
El cliente no dejó un comentario.Roderick E.
They tried to make me Deliver the trailer to a different location 2 hours away. It took me two hours of phone calls to get them to accept it.Michelle L.
Very helpful and friendly!Carman W.
These guys are great, definitely likely to rent Uhaul trucks again.Jesse K.
El cliente no dejó un comentario.Michael I.
El cliente no dejó un comentario.LAURA P.
El cliente no dejó un comentario.Mary W.
Older place but nice local people that were very helpful and friendly.Frederick G.
El cliente no dejó un comentario.Kenneth M.
El cliente no dejó un comentario.Samuel H.
Very friendly and helpful with the trailer!Stephen E.
El cliente no dejó un comentario.John H.
El cliente no dejó un comentario.Stephen T.
Not sure if it was my fault or not, but the â€œdrop offâ€ time was never listed in my email. I was contacted at 10 AM Monday to return it, but I assumed I could return it at anytime. I was then charged a $60 fee without any explanation. Again, I might have missed something, but I'm not sure why no one explained this to me before charging my credit card.Susannah F.
The team was very helpful, no waiting and I was quickly on the road with my rental.Steven A.
El cliente no dejó un comentario.Jason N.
El cliente no dejó un comentario.Connor A.
Give orientation on how to use truck, I couldn't figure out how to switch the tow/haul shift. Have a full tank of gas in the truck.to start so all one has to do is top it off.SUSAN R.
With a friendly local dealer in the community it is always a pleasure to do business with them. They are always willing to take the extra step to go the mile.... Great job...ðŸ'WARREN H.
El cliente no dejó un comentario.MARGARET B.
El cliente no dejó un comentario.Gauthier T.
Nothing to improve Bill Heald was awesome and I will definitely go there again in fact I did rent two different trailers within a week of each other when I rented a smaller one the second timeWilliam L.
Amazing customer service! Wouldn't go anywhere else. It's very cold in VT. The Tool Wizard made sure the truck was all warmed up for me when I arrived for pick up!Julie D.
El cliente no dejó un comentario.KC M.
Nice guysDaryl R.
The guys that worked here are super helpful and took great care of me. Excellent service!Travis M.
El cliente no dejó un comentario.Michael B.
El cliente no dejó un comentario.Gertrude L.
There was an advertising sign still in the truck when I went to pick it up, and the furniture pads I had paid for were not provided.Zachary T.
I have rented from this location multiple times. The guys that run it are AWESOME! They are so warm and friendly and make the rental stress free. I have told everyone I know to use this location.Zach W.
Nothing is needed.Christopher H.
Customer service dropped the ball and charged me $800 after I got diagnosed with Covid 19 . They told me to keep the truck until I was done with quarantine and when I dropped it back off to the same location )after having someone fly out here and drive it back) they told me the truck was no longer in the system. Next day they charged me $800. I was very responsible about keeping them up to date and they still messed up. I am livid and will be calling the BBB.vince C.
El cliente no dejó un comentario.Erwin S.
El cliente no dejó un comentario.David D.
El cliente no dejó un comentario.William P.
Hello, The information offered was adequate. The entryway to the building is inadequate, and unkempt. "Kevin" did a fine job with the details provided. Thank you. NedEDWARD N.
El cliente no dejó un comentario.Eric J.
I was told I would only be charged for the time I used the truck and dolly and I was charged an extra day. They don't seem like morning people at all. Customer service is lacking.Keith D.
Excellent customer serviceLori P.
El cliente no dejó un comentario.Eric B.
They were very friendly and helpful. ThanksMelissa K.
Wasn't aware there is an after-hours charge for the equipment (but not the truck) if you drop off your uhaul when they aren't open. Finding a location was difficult (uhaul's fault) there are only two locations in that area for drop-offs (even though the website has more options)Corey D.
El cliente no dejó un comentario.Bryan D.
I dropped the trailer off at this location, did the online stuff, which was not very clear nor did it have a good direction on what I was supposed to actually do, and I got a final bill with the service fee! I called this location during business hours and no one called me back or nothing to confirm they were all set or didn't call to make sure I didn't need to finish the process or nothing. The guy was very rude and made me feel like a very unwanted customer. A call after getting my voicemail would have been nice. The website was not very helpful when doing the return so messages apparently were not very clear. I followed the 3 steps I was given and nothing else was provided to me. I asked the guy at the drop off location what he did to complete my check in and he said "you had to use your phone." Made me feel like I was an idiot because I followed the steps given. Terrible service during the whole process and I don't think I will ever do business with uhaul again. I would buy a trailer of my own instead of waste time and money.Christopher T.
No complaints here. Fantastic service. Will definitely use them againDonna B.
El cliente no dejó un comentario.Herman M.
El cliente no dejó un comentario.Jamie L.
Jim was very helpfulRuel E.
Need more available parking for the trucks and a clearer drop off spot, but otherwise they were extremely helpfulTimothy B.
El cliente no dejó un comentario.Wesley E.
There was a mix up with our reservation, but the short of it is, when the dealer could not make our reservation, he should have contacted U-Haul directly. Instead he told me that he can't make the reservation. Sorry. Try contacting U-Haul yourself. I did. Got it cleared up in 30 seconds and then the dealer made the reservation for us. The rest of the experience was positive.Edward M.
Tool Wizard and More/ Bill was great. Fast response to questions, excellent customer service. Will use again!jessica O.
Liked the convenience of digital checkout/in...stephen D.
El cliente no dejó un comentario.Keith C.
I registered my truck and received a confirmation notice...however I didnot know that I had to do Tool Wizzard so my entire day was messed up. My pick up time was 9am however after several calls a man showed up and I got the truck around 10am Not happy at all.Jennie G.
Helper was amazing and nice, best customer service ever, give him a raise!Russell D.
El cliente no dejó un comentario.Dale S.
El cliente no dejó un comentario.Brian C.
El cliente no dejó un comentario.Elizabeth K.
I was supposed to pick up in Shelburne, VT, no trailer & was directed 30 minutes away & website said closed on a Friday. I arrived & door was locked. I went around back & found 2 gents who set me up for successTim O.
El cliente no dejó un comentario.Maryellen B.
El cliente no dejó un comentario.Nicholas P.
El cliente no dejó un comentario.David V.
El cliente no dejó un comentario.Mary L.
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