Tony is great.
Craig Kratochvil
Customer Reviews for Tonys Transportation LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Tony is very attentive and detailed. Continue to be kind and personable to customers.
ANDRE SOLEYNHan helped us with the reservation and was wonderful. He worked with us to switch vehicles till we had the perfect size. Thanks so much!
Danielle RobertsonKhan helped me with my rental and he was great. I was very late for my pickup time and he stayed to assist me. He even let me take a more appropriately sized truck that wasn’t available when I made my reservation. I would definitely recommend you use this location for your rentals.
Kimberly AlessioTony the manager & his son Umar are terrific & always ready to help out.
Peter BiegelExcellent and very nice owners. I will definately use them again.
Joshua MoralesInitially I called the Locations personnel number I had let the location reserve me a truck since they didn’t have the truck i needed, well Tuesday morning I found out where I was expected to pick up the truck rented for me it was clearly to far especially because I was expecting a 10 hour use time and with extra mileage and traffic it would not be possible to adhere to the 10 hour limit. This would have added 4 hours to my day, I was told it was 9 miles from my location, of course if I was flying in a straight line there but driving would be 25 to 35 miles one way and in morning rush our traffic, so I called U-haul and they were able to reschedule for another day and for my convenience of location. Well done
jose sosaThe friendliest service ever solved all issues with the app and answered questions. Thank you.
Alexander GolenkovEverything was perfect
jose sosaTony is wonderful to work with, the best!
John NonasVery good 👍
Khaled OmranThank you very much for the service
Robert SudolTony was great!
Richard WaneisLight inside the cargo part of the truck was burned out.
Craig KratochvilTony was very nice and helpful. He made the process easy and answered all of my questions.
Dennis DrenswickI would like to express my admiration for Mr. Tony's exceptional professionalism, his warm and approachable nature, and his truly remarkable personality.
Johnny DelRioThis is not a suggestion for improvement but a comment on the dealership. I have used Tony's location numerous times in the last several years, but I had not been there in a while until last weekend. I had a rather unexpected last-minute need for a truck, with less time than usual to make the arrangements, and coordinating with third-party helpers for the moving,. Tony took care of everything while I made all the other arrangements and made the whole process extremely easy, taking the stress out of that part of it. He is always my first choice and will continue to be.
WILLIAM MARRAHave someone at location at time of pick up. I loved that the equipment was ready and available and the check in was super easy.
Sabine HarrisonGreat service and very responsive.
Bruce GibsonTony and team do an excellent job. Go well above and beyond to help their customers
Phil ThompsonVery smooth and and easy transaction.
James PrinzoTony was extremely helpful. Communication and support was great. Our moving truck was clean and in good repair. Made the entire moving experience seamless.
Renee LandoThe location is very dark at night - no lights at all - it was very hard to take pictures. That was my only complaint - Tony was super helpful and made the process easy.
Peter ReynoldsKeep up the Great customer service.😊
Frank CalderoneEverything was good from the beginning to end. Thank you for your great customer service. ~Teneale
Teneale RoseI highly recommend this location and service. Everything is perfect and the guy is so nice.
Fabricio VelaI am so grateful that this facility is available locally. They have been easy to work with and each transaction has been fair.
paul nevillI have used multiple uHauls before but Tony's is the best uHaul experience I've had! I have used his location several times in the past and can't recommend his business highly enough! Extremely accommodating and overall excellent service. Thank you Tony!
Matthew DevlinTony was absolutely amazing! So kind and helpful. It was the easiest and absolute BEST experience I have ever had at UHAUL! Thank you Tony for everything, you are an incredible person!
Jessica ValentinThe online reservation process is ineffective and frustrating. I was told that no truck was available at the location I eventually used, and that a Regional Manager would call me. No call came. I eventually reserved the truck at the location in person.
Margaret WilhelmTony and his team alway provide the very best service. I rent from him regularly and he has never disappointed me.
STEPHEN HONCZARENKOTony was amazing and right on top of everything. As I was returning my rental, had a problem with the keyfob ( couldn't get it out of ignition) he came right away to meet me. Turns out it was just a safety mechanism ...All in all great experience!!!!
Jamie RabyTony a pleasure to deal with plus equipment is well maintained and clean
Brian TempeTony is a great guy to deal with very pleasant
Brian TempeTony is awesome. Very friendly and helpful. Van was excellent - very clean, nice ride. Would definitely recommend this location to anyone.
Colleen HelmlingerTony is the reason I go back to this location. He has amazing customer service and very friendly. He makes you feel welcome every time. I will continue to keep going here because of Tony.
RAUL BRIJLALLoperator at both pick up and drop off are excellent
Matthew DUERPersonnel was very helpful. The truck was in excellent condition.
paul diverioTony was great to work with, he was very accommodating. I would recommend this location to anyone.
Virginia FrancoTony was absolutely amazing. Such a convenient and affordable service. I would definitely recommend my friends and family and rent again!!!
Aldrich CaamicI would not change anything. This location was very well organized and demonstrated a very easy and efficient rental process.
Ron JajkoI used my own EZ pass my last trip and was still charged by UHaul even though I provided the EZ Pass information/receipt. Hopefully that will not happen again for this trip.
Christopher BeckfordEverything went as well and expected. No wait times, everything was available when I arrived for pick-up. Appreciated very well.
Kenneth JohnsonTony was quick, officiant & helpful! Highly recommend & will continue to use Tony’s for my moving needs !
Christine TrenschelVery responsive and would highly recommend
Devin OnelloHe is a great guy helped me out to the fullest even let me use a tow ball mines was to big with no charge recommend 👍
Alex CruzWe left our expass in the truck, the place is closed till Monday. Can someone please contact us , 201-421-5541
Donald PreissTony is very helpful
DAWIN MARTINEZVery polite, He did a great job in getting my vehicle set and ready.
Jacky GomezTony is a very nice person and love his communication
DAWIN MARTINEZTo y was amazing, a very humble guy. I definitely will be visiting this uhaul going forward. Thank you Tony
Raul BrijlallTony is always very fair and very helpful especially when I'm setting up last minute reservations etc. I always call him first if I need something in a hurry. Also very polite, something one doesn't always see these days.
WILLIAM MARRASpoke to Tony directly, he had everything ready to go when i arrived. Super easy!!! I’ll be back!!
MICHAEL IOZZIAs usual Tony did a great job getting me something when I needed it in a hurry. Everything went smoothly and I am sure I'll be back at his place shortly.
WILLIAM MARRAActually this location is probably the best I have encountered I I have probably rented a dozen times from this place over the last year and a half. Some of the time it was work-related, other times personal use. Tony is the best agent I have worked with at U-Haul. His customer service is excellent, he is very responsive, he goes out of his way to find me something even when it's last-minute, and overall he would always be my first choice when I need a truck.
WILLIAM MARRA