Comentarios del cliente para Tobacco Road Self Storage LLC

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Tobacco Road Self Storage LLC

Grado total:

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Walter J. en

Grado:

Staff was very supportive & helpful. Thanks Keith for great Customer Service!

JULES F. en

Grado:

I was given a truck with a dead battery. I was told not to worry about refueling and to keep the vehicle running given the battery was dead. Then I was charged 17 dollars for fuel. Please refund my 17 dollars.

tim c. en

Grado:

El cliente no dejó un comentario.

Johann T. en

Grado:

El cliente no dejó un comentario.

ARNOLD S. en

Grado:

Received great service, no problem with this location

carolyn r. en

Grado:

Nothing to improve, satisfied customer!??

William R. en

Grado:

Very helpful person owning this location who helped me get my car off the transport for no cost, which involved more work than the place that helped me load the vehicle.

Chris D. en

Grado:

El cliente no dejó un comentario.

MCkinnley W. en

Grado:

Good job

Bishon W. en

Grado:

El cliente no dejó un comentario.

Tanner M. en

Grado:

The only compliant I have was that one of our tail lights on our trailer was out when we picked it up. The blinker and break light on said side did not come on for the entire trip.

Carolyn M. en

Grado:

Gentleman assisting me was very courteous.

Paul B. en

Grado:

Great & Painless Experience!!!!!

Ernest D. en

Grado:

El cliente no dejó un comentario.

teresa p. en

Grado:

Great customer service...

Dana D. en

Grado:

Very satisfied with this facility.

Rico B A. en

Grado:

El cliente no dejó un comentario.

Audrey M. en

Grado:

El cliente no dejó un comentario.

Jason W. en

Grado:

El cliente no dejó un comentario.

Margie C. en

Grado:

El cliente no dejó un comentario.

Darrell C. en

Grado:

I dropped off after hours and the operator was easy to work with. I would use this location in the future.

Donald M. en

Grado:

This location was very accommodating. I had to change my move date and was able to get what I needed. will definitely use this location for any future moving that I may need.

Candi W. en

Grado:

Very nice man work in office

Alfred J. en

Grado:

El cliente no dejó un comentario.

Estela V. en

Grado:

I didn’t get much from the facility i was told my stuff wouldn’t fit in it and there were no more available

KEITH G. en

Grado:

El cliente no dejó un comentario.

Vontice J. en

Grado:

Very nice, pleasant and conviencent location. Good cusomtet service.

Sergiy y. en

Grado:

A++

Lee G. en

Grado:

El cliente no dejó un comentario.

Johnny S. en

Grado:

Nothing to improve on easy fast and friendly I give this location 5 stars

Manuel P. en

Grado:

El cliente no dejó un comentario.

Alfred J. en

Grado:

El cliente no dejó un comentario.

angela d. en

Grado:

El cliente no dejó un comentario.

CORNELIUS B. en

Grado:

More space to maneuver around.

jill m. en

Grado:

El cliente no dejó un comentario.

Bishon W. en

Grado:

Everything was made easy for us to rent a truck and the manager was very nice and helpful. We will be using this location again to rent from and also will be recommending it.

Michelle M. en

Grado:

No complaints and agent helped me save money !

Christine F. en

Grado:

El cliente no dejó un comentario.

Aldean B. en

Grado:

Check out slow

DANIEL H. en

Grado:

El cliente no dejó un comentario.

Katherine T. en

Grado:

El cliente no dejó un comentario.

SYLVESTER C. en

Grado:

El cliente no dejó un comentario.

Jacqueline S. en

Grado:

El cliente no dejó un comentario.

keysha h. en

Grado:

Customer service is excellent and inviting... i will continue to rate 5 stars and pass the word...thanks Uhaul family....

Vernell M. en

Grado:

He was very nice

Jonas I. en

Grado:

Great customer service. Very professional in advising best options in equipment selection. I really appreciated the patience in demonstrating how to properly set up equipment to prevent damage to both Our properties...

Tequia J. en

Grado:

Advanced notice should be given to the customer: about location change and the amount of time the mobile process steps will take, also that 2 contact persons must be available to answer the phone when the rep calls (especially if its 6oc in the morning). Also the milage I was charged was higher than when I dropped the keys in the box. The "picture" I took after parking reads 298.3 miles, the bill reads the return miles was 300. But overall the convenience of getting/returning the rental outside of normal business hours to fit your schedule is great.

JAMES G. en

Grado:

El cliente no dejó un comentario.

roland p. en

Grado:

El cliente no dejó un comentario.

richard R. en

Grado:

El cliente no dejó un comentario.

Lakedra M. en

Grado:

El cliente no dejó un comentario.

teresa p. en

Grado:

He had great customer service.

Kem F. en

Grado:

Excellent customer service!!! Can't get any better!!!

KEITH G. en

Grado:

El cliente no dejó un comentario.

Shalonda B. en

Grado:

Online express checkout was complicated by promotion for returning truck back to original destination. It would not allow pick up until owner went in and manually check out vehicle for me. Keith was fantastic! Uhaul IT department, not so much. Overall great experience though!

Charles J. en

Grado:

Good customer service

Francelin L. en

Grado:

Renting a van from this location was easy and pleasurable. The gentleman who took care of me was beyond kind. Returning the van was easy and the final cost (mileage had to be calculated and such) was sent within a day. Definitely going to continue to use this location and recommend it.

Jonathan W. en

Grado:

El cliente no dejó un comentario.

melyonna B. en

Grado:

El cliente no dejó un comentario.

Sky A. en

Grado:

You can lower that 99 cent a mile on weekends.

Catrina H. en

Grado:

El cliente no dejó un comentario.

Andrew W. en

Grado:

El cliente no dejó un comentario.

Suzanne B. en

Grado:

Rented car hauler on July 4th and We had to repair some wiring to lights which the sliding brake system on the car hauler had pinched and cut into causing the lights not to work and blew our fuses in our truck due to the short in wires. All in all pleasant experience. Hours are great and convenient. Just maybe need not to run wiring through the metal on tongue of trailer but attach it to chains as we did with wire ties.

derrell w. en

Grado:

Stay the same!

Dennis D. en

Grado:

Nothing, great experience, quick helpful friendly service. Thanks

randall t. en

Grado:

Don't really know

Tara R. en

Grado:

The vehicles should be cleaned and inspected after every use.

Don W. en

Grado:

El cliente no dejó un comentario.

Tara R. en

Grado:

El cliente no dejó un comentario.

thomas c. en

Grado:

El cliente no dejó un comentario.

Janelle K. en

Grado:

From booking to dropping off. Everything was handled quickly, courteously and friendly.

Lee W. en

Grado:

El cliente no dejó un comentario.

jacquiline k. en

Grado:

Not charge a per mile rate costing me over $150 for a 24 hour rental. That is way too much money.

Emily M. en

Grado:

El cliente no dejó un comentario.

Jennifer L. en

Grado:

Keith was a HUGE help with everything, especially the auto hauler!!!

Harvey J. en

Grado:

El cliente no dejó un comentario.

Ericka W. en

Grado:

Not enough parking space, too tight for trucks. Not enough moving supplies for purchase. Office was messy and did not look like a U-haul office at all.

Ryan K. en

Grado:

El cliente no dejó un comentario.

Moquisha M. en

Grado:

El cliente no dejó un comentario.

Jeff F. en

Grado:

El cliente no dejó un comentario.

charles m. en

Grado:

El cliente no dejó un comentario.

Merle M. en

Grado:

El cliente no dejó un comentario.

Stacey K. en

Grado:

I do not have any suggestions at this time. The process was fast & efficient on pick up and return and the dealer was very pleasant.

charles s. en

Grado:

N/A

Doreen D. en

Grado:

El cliente no dejó un comentario.

KEITH G. en

Grado:

El cliente no dejó un comentario.

Andre J. en

Grado:

El cliente no dejó un comentario.

Desiree M. en

Grado:

You were such a big help I really appreciate everything. You helped me pick the Best truck to fit my needs. Very thorough and informative. Best location in the CSRA!!

jonas i. en

Grado:

El cliente no dejó un comentario.

. en

Grado:

Nothing

Natasha R. en

Grado:

Thus experience was great. The customer service was awesome. The dolly I requested was not in the Uhaul and as soon as I contacted the storage unit he knew the situation and handled it right away.

mark C. en

Grado:

El cliente no dejó un comentario.

Margie C. en

Grado:

El cliente no dejó un comentario.

TASHA H. en

Grado:

This location always offer exceptionally great service. Friendly, informative, just great all around. Thanks for being FANTASTIC...

LADAIZJA T. en

Grado:

El cliente no dejó un comentario.

kenneth d. en

Grado:

El cliente no dejó un comentario.

CYNTHIA B. en

Grado:

Everything was great no change needed ??

Tim H. en

Grado:

El cliente no dejó un comentario.

Latrell G. en

Grado:

The gentleman was very nice and accommodating

JOE G. en

Grado:

you keep sending information to the incorrect email. I am not the person who rented a uhaull from you. Get your email information correct

kesha b. en

Grado:

It would be greatly appreciated if the mileage would get considered before cards are charged for mileage that hasn't been used. Besides its people like me who take pics in situations like these.

angela b. en

Grado:

NA

CHARLES B. en

Grado:

Overall process was very quick, from checking out to checking in. Thanks Keith