Customer Reviews for Tobacco Outlet
(U-Haul Neighborhood Dealer)

1,209 comentarios

1210 E Main St   Lincolnton, NC 28092

(704) 736-7881

Horario

  • Mon–Fri
    9 a. m. - 8 p. m.
  • Sábado
    9 a. m. - 7:30 p. m.
  • Domingo
    12 p. m. - 7 p. m.
Horario especial
  • 11/26/2022: 9:00 a. m. - 2:00 p. m.

Servicios en esta ubicación:

Contáctanos

(704) 736-7881

1210 E Main St
Lincolnton, NC 28092

Servicios en esta ubicación:

Horario

  • Mon–Fri
    9 a. m. - 8 p. m.
  • Sábado
    9 a. m. - 7:30 p. m.
  • Domingo
    12 p. m. - 7 p. m.
Horario especial
  • 11/26/2022: 9:00 a. m. - 2:00 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

Jaclyn B. 
Clasificación:
5.0

Very hard working guy. Awesome. Will rent again. Thank you.nice location and everything is available here.

Mark T. 
Clasificación:
5.0

Sam, is very knowledgeable, and helpful. I would recommend renting at this location.

STEVEN P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Scott K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Denise W. 
Clasificación:
4.0

El cliente no dejó un comentario.

david G. 
Clasificación:
5.0

exelent service

jorge C. 
Clasificación:
3.0

El cliente no dejó un comentario.

sylvia G. 
Clasificación:
3.0

Good location, friendly staff- just a very old facility. Very, very crowded lot.

Jerry B. 
Clasificación:
5.0

Very good

michael H. 
Clasificación:
5.0

Nada

RONALD F. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Charles D. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Homer H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeniffer M. 
Clasificación:
1.0

Just shut down the whole place

sarah G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen M. 
Clasificación:
5.0

El cliente no dejó un comentario.

wanda F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Rudy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly W. 
Clasificación:
5.0

Awesome service and owner

dipak D. 
Clasificación:
5.0

Service was great.

David M. 
Clasificación:
1.0

Charge to much

Mary T. 
Clasificación:
5.0

Nada

keith S. 
Clasificación:
5.0

Very friendly & helpful service, very easy & quick check out when picking up the truck

Tammy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

beverly C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brent C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara M. 
Clasificación:
5.0

The owner is super nice and helpful. So commited to his job and u haul service. U haul must have proud the location like this.. awesome. Will rent again .. Thank you so much ..

SANKET P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ronald D. 
Clasificación:
5.0

El cliente no dejó un comentario.

alexander E. 
Clasificación:
5.0

Nothing, This was quick and easy.

haywood E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Verlin M. 
Clasificación:
5.0

Owner operator was friendly and very helpful. Great customer service. Checked the trailer to ensure it was ready for travel before I drove from the lot.

Earl F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara R. 
Clasificación:
2.0

Trailer was not cleaned prior to rental. There was lumber and other trash that I had to get rid of. While I was there I heard someone complain that they're van did not have a full tank when leaving, so it seems like they need help.

Brent H. 
Clasificación:
3.0

Too expensive.

caleb H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul D. 
Clasificación:
5.0

El cliente no dejó un comentario.

John L. 
Clasificación:
5.0

El cliente no dejó un comentario.

L S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEANETTE M. 
Clasificación:
5.0

Have dealt with the owner Sam several times and he is great to deal with and a good person to know in town. Great service

Brad M. 
Clasificación:
5.0

Sam was the best help very understanding

brigette G. 
Clasificación:
5.0

Great service

Kevin A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeffrey K. 
Clasificación:
3.0

none

sue W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard M. 
Clasificación:
2.0

The pickup location was late opening. There was no dolly or straps. I was unaware of being charged a drop off fee. The rate in store was more then what I was supposed to be charged for pre-renting online.

Christopher C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pablo F. 
Clasificación:
2.0

El cliente no dejó un comentario.

Casey S. 
Clasificación:
4.0

El cliente no dejó un comentario.

alyssa B. 
Clasificación:
5.0

El cliente no dejó un comentario.

steven B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryson R. 
Clasificación:
5.0

El cliente no dejó un comentario.

wanda M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lori G. 
Clasificación:
1.0

Personnel was rude

Orlando M. 
Clasificación:
1.0

Truck was absolutely dirty and stink, they charge me for 22 miles when I only travel 12 and have proof about it, they also charge me for a cleaning fee when I received the truck was absolutely dirty and smelly and I used it for an hour to haul a small fridge, and didn't even make one mess, plus a safemove coverage that I didn't agree with and I click no when offered it. I will never used Uhaul again in my life, they are going to charge you a lot of money that they didn't tell you upfront.

Connie C. 
Clasificación:
3.0

Did not have an adequate selection of trailers. Truck made our chore more difficult and exhausting.

james T. 
Clasificación:
4.0

Keep doing wht you do need to keep tires ck air pressure was low other then everything great.

Vesetta M. 
Clasificación:
5.0

Great

GEORGE S. 
Clasificación:
5.0

He met me in the parking lot to take the key. He said he would finish everything up for me and it was all taken care of. Oh after a long hard day, that was so appreciated.

Jessica W. 
Clasificación:
5.0

The owner/operator was extremely helpful amd worked with our needs. We were moving amd couldn't find the size truck we needed for a long term rental. He assisted and helped us through the process.

Garrett C. 
Clasificación:
1.0

He refused to rent me the auto transport I had a reservation for. I originally was to pick up the Auto transport at Fitzgerald Automotive, but UHaul never gave them the trailer for me. I traveled for 2 hrs looking for an auto transport. Finally the District manager found one for me, but the dealer wouldn't rent it to me. I had to rent a Tow Dolly! I was movin g a 1940 Ford coupe! Needless to say, I was upset. I was an employee of UHaul many years ago( in Massachusetts, 1980-1983) and I was a dealer ( Steves Texaco- dealer 20-041, Athol, Mass) 1983-1992. This deAler in Lincolnton is a jerk and should loose his UHaul dealership!!!

Stephen H. 
Clasificación:
5.0

Lots of inventory available at this location. Customer service very fast and efficient.

KEVIN R. 
Clasificación:
3.0

Storage/parking for the trailer was pretty tight on room; it was a little difficult to get the trailer back in its parking place when I returned it. Not really anything you can do about it, just a quirk of the physical location.

jennifer K. 
Clasificación:
2.0

Was not very comfortable dropping off at a tobbaco outlet. however, the owner was friendly and did a speedy job of checking the truck in with him.

Nicole B. 
Clasificación:
4.0

Great experience with U-Haul over and beyond there willingness to make sure I was satisfied thank you U-Haul.

richard K. 
Clasificación:
3.0

N/C

gary S. 
Clasificación:
4.0

We were originally told we would get an extra day since we had to drive and hour and a half away from the original pickup location. That never happened in NY. We were told don't worry it will be taken care of you by the manager. That never happened. Then I was informed if I drove a truck to NY then drove it back it would only be 900$ instead of being told that we were charged almost 4000$ anyway. Your company is not telling there customers all the facts and taking advantage of hard working people especially now with the price of fuel alone. The truck we were told gets 12 to 14 miles a gallon empty. It got half of that empty. Then when loaded it was getting around 5 miles to a gallon of fuel. I think it's a total disgrace what you charged my family.

Christopher C. 
Clasificación:
5.0

Extraordinario servicio al cliente

Byron P. 
Clasificación:
5.0

Not sure. Sam was very accommodating, friendly, and super encouraging. Would definitely recommend Sam and the tobacco outlet for our U-Haul needs and friends

leonard C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Robbie D. 
Clasificación:
5.0

El cliente no dejó un comentario.

James F. 
Clasificación:
5.0

The owner went above and beyond to serve me,definitely be back

James F. 
Clasificación:
4.0

El cliente no dejó un comentario.

mario M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANA L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Melody E. 
Clasificación:
5.0

No improvements needed. Professional, courteous, and helpful.

SUSAN S. 
Clasificación:
5.0

No improvement needed. Pickup of rental equipment was easy, quick, professional.

SUSAN S. 
Clasificación:
1.0

staff was very rude, I'm 81 yrs old, staff did not help or offer to help in hookup, when I returned no place for trailer, staff expected me to move other trailers to make room to park trailer I rented. I kept trailer extra day; I was over charged for extra day; U-Haul should eliminate this rental staff/locati9on. it's dumpy an not well kept.

James D. 
Clasificación:
2.0

I called to let them know I was going to be an hour late and when I dropped it off they charged me for an extra day. FOR ONE HOUR?? I would have gladly paid a prorated fee but another days charge for only an hour is price gauging I will not recommend nor rent from this location again. Phyllis Brown

Phyllis B. 
Clasificación:
1.0

Very Nasty!, Person did not like his job I guess!!!

larry G. 
Clasificación:
5.0

Decolas Towing and Recovery at their new location at 3051 Us Hwy 19 I highly recommend using them in the Yancey , Madison and even Mitchell County N.C area. Their communication makes all the difference. Easy checkout and a pleasure to deal with. Takes care of their equipment.

Graham G. 
Clasificación:
4.0

Very satisfied

robert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

brieanna C. 
Clasificación:
5.0

El cliente no dejó un comentario.

TED O. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sherry H. 
Clasificación:
5.0

Improve the app. I tried to both pickup and drop off through the app and I ended up having to go to the counter instead. The clerk was very helpful.

Rich C. 
Clasificación:
1.0

Truck broke down I lost brakes I lost trailer lights worst experience I ever had never will rent from here again customer service was shit horrible service I'm a very upset customer

Norman C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sheila S. 
Clasificación:
1.0

When I reserve a 20' truck at my preferred location and then the day before I pick it up, UHaul changes the pick up location to the next county and 20 miles away. This is absolutely pathetic customer service. You would think a 77 year old company could have figured out how to manage truck reservations by now!

CHANDLER B. 
Clasificación:
5.0

Very nice people and very helpful.

Christopher G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Andrew P. 
Clasificación:
5.0

The owner Sam at Tobacco Outlet is great! He was very knowledgeable and great customer service. I would recommend them highly to anyone.

frererick S. 
Clasificación:
3.0

Facility was closed when we dropped off unit

Jennifer S. 
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