Comentarios de los clientes para TLC Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de TLC Storage

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Phyllis B.
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El cliente no dejó un comentario.

Diane S.
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AWESOME

DARREN A.
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This was one of the most wonderful experiences I've had with renting U-Haul equipment

Christopher P.
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Everything was great.

Patricia J.
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The staff went above and beyond being just courteous but extremely helpful. I recommend this location and will be returning whenever I require another move.

Charles B.
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El cliente no dejó un comentario.

Michael S.
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Best service! Friendly and very helpful. Highly recommend.

Charles B.
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El cliente no dejó un comentario.

Troy E.
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Owners were very helpful and made sure I had the right trailer and equipment.

Doug P.
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Very friendly and helpful!!

Steven T.
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You're the best!

Robin R.
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The lady at the front counter was very friendly and helpful. The man who helped hook up the trailer to our truck was friendly and helpful too.

Martha P.
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Wonderful lady to work with. made me feel secure about renting a uhaul. Would recommend these kind wonderful people again and again. Cute dog greeted me at the door.... Awesome experience. Thank you for making my move so easy.

Robert L.
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The service We received was outstanding!! Just keep doing what your already doing. They were very friendly, courteous and professional!! I would recommend them to my family and friends!!

Tim J.
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Diane is a very nice and sweet lady. Very happy with my experience there.

Gregory G.
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El cliente no dejó un comentario.

Michael E.
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El cliente no dejó un comentario.

Sheryl B.
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El cliente no dejó un comentario.

CELESTE H.
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El cliente no dejó un comentario.

Ben H.
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El cliente no dejó un comentario.

Jonathan H.
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El cliente no dejó un comentario.

William V.
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This is about the 5th or 6th time renting from them. Won't rent anywhere else. Always so helpful and accommodating! Best UHaul distributor I've ever used! Many Thanks!!

Will G.
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El cliente no dejó un comentario.

Terry C.
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I would have rated above average. However, we were given wrong information at the counter in regards to drop off. We were told that we were allowed to drop off at any location. We chose our location. Thought I we were good to go. We weren't made aware that the link that was sent to us via text was to be used for drop off. We thought it was just our receipt. Anyway, in the end I had to call Uhaul upon discovering the text was not just a receipt, but a means to for drop off procedure. Let me also say that previous to all this on the day before our desired pick up and it's location we were notified our pick up location was 30 mins away because our desired location didn't have our desired sized truck. We called customer service who made it right and gave us an extra day if service. We went to pick up the truck at given location and used GPS link provided via text which took us to what I thought was the right location, however she had no information on our reservation. They also DID NOT have our desired sized truck. She made it right by giving us another extra day, 100 free miles. (we never received) Which we knew weren't going to use and the only sized truck on the lot, a 26'. We only needed a 10 ‘. Now, we've leased two trucks in less than a month and each time it's been a less then perfect experience. We have rented another truck this weekend from y'all and are hoping that'll be better than the several experiences we've had with Uhaul. Don't make me tell you about the time our movers never showed up. Left us with a very bitter taste in our mouth on that one because we went through Uhaul for the first time and hired them through Uhaul. Hoping the movers we hired through you this time will be better than last!

Tommy M.
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Excellent service and consideration to my stressful move. Diane was down home good people. Gene McDonald Skopos Electric,LL

Maurice P.
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El cliente no dejó un comentario.

Travis K.
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El cliente no dejó un comentario.

Robert M.
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El cliente no dejó un comentario.

Gary K.
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El cliente no dejó un comentario.

Susan H.
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El cliente no dejó un comentario.

Joshua S.
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El cliente no dejó un comentario.

Scott C.
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El cliente no dejó un comentario.

Robert W.
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El cliente no dejó un comentario.

Erica J.
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El cliente no dejó un comentario.

Michael B.
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Service was excellent! Fast , friendly and very easy process.

Randel W.
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El cliente no dejó un comentario.

Steven M.
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Wonderful place go do business. Wonderful family ran establishment

Paul I.
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I will recommend pay the lady more ,she did excellent job.

URSULA L.
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I've been using them for over 15 years... love Mrs. Diane, she is so kind and genuine and I don't say that often

Corina C.
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Nothing, everything was excellent. The customer service was the best i have encountered. Mrs. Diane is the AWESOME! She literally went out of her way to make everything easier for me, including coming in after hours to help me with my auto transport. LOVED IT! THE BEST!

greg G.
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Covenient

Joshua S.
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Staff was super. Facility was dirty. Equipment never cleaned out.

Patricia W.
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El cliente no dejó un comentario.

Josh F.
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Dianne is absolutely wonderful! She's a very caring and helpful person.

bradley W.
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El cliente no dejó un comentario.

Rhonda N.
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El cliente no dejó un comentario.

Mark B.
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El cliente no dejó un comentario.

JOEL THADDIUS W.
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The issue I have is the phone, I needed an answer and the wait time is totally ridiculous. If I need to rent again, if I have to use the phone for another inquiry I just might use someone else. I am not talking about the #'s to the individual agents, but to U-Haul.

Cindy M.
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El cliente no dejó un comentario.

Jessica W.
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El cliente no dejó un comentario.

Robert H.
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El cliente no dejó un comentario.

Laurey B.
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El cliente no dejó un comentario.

Brock G.
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Great place, very professional.

STEPHEN W.
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Front desk associate was very friendly and helpful.

Ruby P.
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El cliente no dejó un comentario.

Steven T.
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TLC is the best!

Jessalyn A.
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El cliente no dejó un comentario.

Eric E.
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uI cannot say enough good things about the individual who works at the location. She is a top notch customer service specialist! I had a very tight timetable, coming from Florida to Mobile to rent the Auto Transporter. I was not able to arrive before closing time ... but she met me an hour and fifteen minutes after closing to ensure that I had the equipment I needed! This allowed me to get back to Florida the next day for a work obligation at 1:00 PM. I would have never made it if she would not have been so kind and understanding! Thank you so very much!!!

Kenneth M.
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These are great people. I explained the diaster i had picking up the equipment and they too saw how the paperwork was screwd up and tirelessly fixed. Great attitude. Very courteous and polite Too bad i didnt get this type service on the other end

lisa C.
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El cliente no dejó un comentario.

Wayne R.
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El cliente no dejó un comentario.

Stacey H.
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El cliente no dejó un comentario.

James R. | Overall Experience |
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Great people to deal with

vicky B.
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El cliente no dejó un comentario.

james r. | Overall Experience |
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Awesome people to deal with

Matt G.
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Having moved several times in my adult life, this by far was the easiest ever. Thank you to the Saraland owners that were so friendly and helpful.

Richard C.
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SUPER....I had a problem with my bill upon checking the truck and trailer at the drop off location. I contacted Diane where I rented the uhaul equipment. Diane understood my concerns and went to bat for me. She contacted the marketing director and explained the problem, got back with me and told what to except. A few days later I received a credit to my account for $242.00. This is a super good uhaul location and customer service.

Robert M.
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Air conditioner and radio did not work

Mark H.
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El cliente no dejó un comentario.

Cheryl B.
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The customer service at this location was fantastic!!! But we went thru 3 trucks to get one that had a/c, no ck engine lights on etc. The ramp on the back would not come out on the truck making it hard to load/unload. But, it made it from Mobile to Birmingham without a problem so we are happy!

CHRIS & COREY W. | Overall Experience |
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Very friendly, helpful people run this business! I would recommend TLC to any of my friends or family!

william R.
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El cliente no dejó un comentario.

Karon B.
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El cliente no dejó un comentario.

STEVE C.
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El cliente no dejó un comentario.

Jordana B.
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Wonderful experience -- great people at this location!

Christopher B.
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Better communication between employees about which equipment go to which customers before the customers arrive to pick them up.

Angela P.
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El cliente no dejó un comentario.

RANDALL M.
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El cliente no dejó un comentario.

Gregory D.
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El cliente no dejó un comentario.

Richard S.
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Really nice accommodating folks, unhooked the trailer for me and hauled it away, would definitely recommend these folks.

Curtis M.
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El cliente no dejó un comentario.

Mendy N.
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El cliente no dejó un comentario.

Michael M.
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Nothing: very helpful.

Randall C.
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El cliente no dejó un comentario.

William E.
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El cliente no dejó un comentario.

JAMES C.
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El cliente no dejó un comentario.

Terri K.
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N/A

PHILLIP B.
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El cliente no dejó un comentario.

ROBERT Y.
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Continue your terrific way of doing business.

JAMES F.
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nothing

Ken B.
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El cliente no dejó un comentario.

Donna Y.
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Pleasing!

kathy C.
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It was Saraland not Satsuma, Al. The truck while going to our location was very sluggish. When we started to leave and go to our destination the oil light came on. When checking it was dry of oul-none at all on stick. Had to call service center to find out what kind of oil to put in truck. We paid out of our pocket for this but did not charge you for it since John was so helpful on the receiving end. Thank you, we could not have done this move without U-Haul. When picking up the truck the lady and man there was very friendly but she complained of having to go to Gulf Shores or somewhere in that area to pick the truck up at her expense. The gentleman-John on receiving end was very nice and helpful.

CARRIE M.
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Very nice but I wish the tow dolly would have been there, where we were originally told it would be. Nice and helpful people! Love the dog that sings, too!

John M.
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El cliente no dejó un comentario.

Herman T.
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El cliente no dejó un comentario.

Melvin H.
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El cliente no dejó un comentario.

Keith L.
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El cliente no dejó un comentario.

James H.
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El cliente no dejó un comentario.

Michael H.
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El cliente no dejó un comentario.

shirley J.
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El cliente no dejó un comentario.

James P.
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used this location several times...great service...thanks

Dan C.
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El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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