I waited for over an hour to receive my equipment that was supposed to be ready at 9am because they decided to open late.CHRISTOPHER S.
Customer Reviews for TK Service Shop LLC
(Distribuidor de U-Haul del vecindario)
Canton, OH 44707
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 9 a. m. - 5 p. m.
- Vie.: cerrado
- Sáb.: 9 a. m. - 3 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.CHARLES B.
El cliente no dejó un comentario.Greg W.
Well if you change someone's reservation instead of an email telling me not only changed the trailer, but the LOCATION you should call the customer. I call BS on that. Costed me an hour waiting in line at one U-Haul for 20 minutes to find out I was at the wrong U-haul because it had been changed. Then more time driving further away to get it from there. YOU SUCK! NO CUSTOMER SERVICE! Everyone hiding behind this Covid bullshit, so they don't have to provide any kind of customer service of any kind. Y'all seriously need to do better! You could have moved that trailer to the location I reserved it, but no you make the customer drive over and do your job! #uhaulsucksRegina C.
El cliente no dejó un comentario.Rebecca D.
The location was okay but very small business is noted. The truck on inspection was great on the outside. Didn't notice the inside until driving away and I didn't go back to the renter as he was busy with his own business.............It smelled so bad and was very dirty on the insdie, food on floor, dirty seats --- and NO CRUISE CONTROL !!!! It servied it's purpose as we traveled/ moved a household some 210 miles away. I am disappointed with this truck.nicolette W.
El cliente no dejó un comentario.dana B.
El cliente no dejó un comentario.Steve A.
Was going on Eleven Hundred Mile trip with the trailer decide to check the tires for my own satisfaction and one of them only had 20 pounds of air in itTerry W.
El cliente no dejó un comentario.Michael P.
Excellent customer service, equipment, prompt timing, movers were all stars! On time, very careful, respectful, and fast. I'd hire them again! All around U-Haul process was excellent.Daniel S.
Tk was awesome. He was able to answer all my questions and the pick up and drop off service was quick and easy .I will definitely be using his location again .Seth M.
Location very easy to find. Equipment was clean like new. Staff very professional and very polite. I definitely recommend this location.Hanen K.
El cliente no dejó un comentario.AJ H.
Had reservation for 26' truck 2 weeks in advance. Day before I was to pick it up woman called and told there was no available trucks to be found. Had to call in to the service number and he found one. 30 miles away. Of course I was charged fo the 30 extra miles.Robert M.
Great service!Abedullah A.
Nothing everything went wellcharles H.
El cliente no dejó un comentario.Logan R.
The guy at this business was very friendly.Jackie B.
El cliente no dejó un comentario.CHRISTINA O.
Nothing great place I would give them a 5 star reviewSam W.
El cliente no dejó un comentario.sarah S.
I was charged more than my reservation said online.Kristen C.
El cliente no dejó un comentario.Richard K.
We were supposed to pick up the phone using our iPhone. Couldn't unlock the lock to get the keys. The location was supposed to open at 9 am. We left at 9:22 and they still weren't open. Had to drive to another location to get a truck. Totally out of our way and put the whole move team an hour behind schedule. The saving grace was the lady at the Columbus Rd store. She stepped in and took care of us after the initial clerk told us we'd already picked up our truck. Don't have her name but she had gray hair and took a crow bar and mallet out to make sure the truck doors weren't frozen.Nick L.
Fantastic experience. Very nice and helpful. Super kind.AMY S.
Nothing I will use him again and send all friends to him. He was very helpful. You have value rep here. Be sure to thank him again for us he was awesome!Donna E.
Tye owners were incredibly accommodating especially in that we booked the rental 30min before pickup. They were also kind, professional and helpful.Sandra H.
After hours - location was a little difficult to find and the key drop box was off to the side. No place marked to park vehicles. The 800 numbers was helpful or I wouldn't have found the key drop box. The next day the person at this location was helpful so overall no problem but I was a little worried. Since the truck was just sitting in a lot that I wasn't sure was theirs.Tim W.
El cliente no dejó un comentario.Melissa V.