El cliente no dejó un comentario.Echo J.
Customer Reviews for TJ's Rental
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Michael B.
El cliente no dejó un comentario.Robyn H.
Fire beate Lawton. They charge you you for stuff you never had. And add extra charges. Cut our lock and dumped our mother's ashes all over the back of the truck. This was on the new channel 13 action. They are sp scandalous and steal your stuff then charge you for it.nickalaus C.
TJ's is awesome.greg W.
Out of packing blankets and the moved me up to a 15 footer. Seems the U-Haul web ordering process isn't aligned with reality.Kim K.
El cliente no dejó un comentario.JEREMIAH T.
El cliente no dejó un comentario.Bernard H.
El cliente no dejó un comentario.Jennifer T.
Trailer was ready. He hooked it up and everything went great.Franklin L.
El cliente no dejó un comentario.Todd Y.
El cliente no dejó un comentario.Richard R.
El cliente no dejó un comentario.Sierra N.
El cliente no dejó un comentario.ADAM B.
Great Customer Service!!!Krista L.
El cliente no dejó un comentario.Petronella M.
Not sure where to blame, but drop off location was changed and never communicated to me. The original location was a block from my new home and new location in a different city and miles away.Lisa K.
El cliente no dejó un comentario.Michael T.
Your online system for reserving a rental truck is not a pleasant experience. Fortunately for your company your local location made up for the frustration of attempting to get a truck.RICK L.
El cliente no dejó un comentario.MICHAEL SHERMAN L.
El cliente no dejó un comentario.Dennis J.
My gasoline use was a hair under the line and U Haul wanted to charge me 23 dollars for a half gallon of gasDonald J.
El cliente no dejó un comentario.Melissa O.
Easy process. Friendly customer service. I will use them again if I ever need to move.Priscilla F.
El cliente no dejó un comentario.Sean S.
Friendly, helpful folks explained the rental and the contract well. Truck did what it needed for us.Steve S.
El cliente no dejó un comentario.Spencer P.
El cliente no dejó un comentario.Joe K.
The truck was clean, however, the plug-in for power did not work so we had to purchase an inverter that worked in the cigarette lighter. The wiper blades were very bad which was a problem as we were driving through snow from Utah to Arizona. While the place was good, the truck could have been better.Melanie K.
El cliente no dejó un comentario.Dean B.
El cliente no dejó un comentario.Jeremy B.
Really good front desk serviceMario T.
I am a frequent user of Uhaul....EVERYTIME I use your service, I am NEVER disappointed! Great customer service. GraciasJulia Ann M.
El cliente no dejó un comentario.Brent B.
The trailer was pretty old so I'm not so concerned about the look, but it would have been nice to have been maintained better. ie lubricate the strap ratchets so I don't break my wrists trying to release them. Also, a quick tutorial on how the trailer works would have been helpful. The chains were attached to my truck way too low, I had to adjust them to keep from dragging and causing sparks. But all is forgiven here as far as I'm concerned except I received an important text from Uhaul while driving to my destination that would have been better had I received it earlier because it was in pre-trip inspection report needed to keep me from being responsible for all the damage already on the trailer. It had expired by the time I could safely read my texts.Kir M.
I have rented from this site numerous times and they are always wonderful. Great service and never any issues with picking up or returning.Sheryl W.
El cliente no dejó un comentario.JASON J.
Clean the cab, the windshield, as well as other glass. Do a maintenance checkâ€¦the 15'er I rented wouldn't start due to the cables to the battery came off and every time you tried starting it was dead. Other uhaul in Oxnard refused to tighten cablerandy S.
El cliente no dejó un comentario.Ronald B.
I scheduled to drop off at TJ's Rental. I arrived, concluded the drop off procedure in the app, then went to make sure they knew where I dropped the trailer. On the door was a sign that said NO TRAILER DROP OFFS - TRUCKS ONLY. I entered and told the man at the counter that I chose this location on the website and that there was nothing about no trailer drop offs. He then said I needed to take it to another location and gave me the address for Sunbrook Secure Storage. I reconnected the trailer and proceeded to Sunbrook. I explained what I had been told at TJs. To their credit, they initiated the transfer and was more than accommodating for this situation. A Stonebrook employee did not have any kind words for TJ, as this seems to happen all of the time. I note that TJ operates out of a small store front and has practically no storage for his rental equipment. His trucks were parked along the street. The business did appear to be doing driveway resurfacing, but there is no way that there is enough square footage for a satisfactory inventory of U-Haul equipment. It is clear that he relies on street parking. I suggest that a representative of U-Haul pay an unannounced visit to inspect this business. It is clear that he is in violation of any agreement with your company when he refuses to accept a contracted drop off. Kenneth Ferguson 341 Rainbow Cir Townsend, TN 37882 865-924-0586 firstname.lastname@example.orgKen F.
James Rimer is a very professional and runs an exceptional buisness .keith B.
Fast friendly serviceJason C.
El cliente no dejó un comentario.KEN ALLEN P.
thanks for your help. you were very help the way you took care of us.JAMES D.
Nothing, they were wonderful.DUANE W.
El cliente no dejó un comentario.Jon L.
They helped with the rental, hook-up, and answered all questions in a customer service oriented way. Thank you for the service.Jon L.
Picked up as scheduled and the checkout service was prompt and easy. Will use again.Mark A.
Young lady at the desk was helpful, friendly and a pleasure to work with. She is a keeper for sure.GLENN A.
El cliente no dejó un comentario.greg T.
El cliente no dejó un comentario.Karyl Lee R.
El cliente no dejó un comentario.RICHARD SCOTT B.
El cliente no dejó un comentario.JAMES B.
El cliente no dejó un comentario.Douglas A.
they are the best!Allen H.
Plans ended up changing and I Picked up the trailer a day earlier because the other party I was picking up the car from wasn't available. I called and asked if I could bring it back or just keep it. In hopes I would still only get charged for 1 day. But I got charged for 2. Not super happy about that.Chris C.
El cliente no dejó un comentario.David H.
Very nice staff... Very helpful!! We brought the trailor back clean, they were very appreciative..STEVE F.
El cliente no dejó un comentario.calvin B.
It would be nice if they offered the 24/7 app pick up option.Taylor S.
Michelle was fantastic. I'll be honest, I'm not a big U Haul Fan, but this location is awesome.Myles M.
El cliente no dejó un comentario.LARIE P.
Owners of TJ's are super nice and flexible. Very decent to work with! Helped make sure I had every thing I neededNICOLE S.
El cliente no dejó un comentario.Timothy L.
Out of all the places this was the best place I've rented from I would definitely refer them to everyone!!! Excellent!!!!Lisa B.
TJ's Rental provided prompt and high quality service!Joseph C.
El cliente no dejó un comentario.greg W.
El cliente no dejó un comentario.Dawn P.
El cliente no dejó un comentario.Kip K.
El cliente no dejó un comentario.Rick U.
El cliente no dejó un comentario.angelo G.
The service at TJ's was excellent and everyone was great to deal will.Jennifer N.
The people at this location were the best. They were so helpful and let me know all my rental options. They went out of their way to get the equipment I needed. I will definitely use them again and I highly recommend them.Nancy P.
Better communication between the reservation line and the pick up store. I reserved 24 blankets and they didnt have that manyBrian G.
El cliente no dejó un comentario.RAND F.
They are in my home town and I have used them many times. James and staff are always willing to get you taken care of. Another great customer care office.mark T.
El cliente no dejó un comentario.Marco R.
Love the Customer service at TJ'sGeorge L.
The girl that helped at TJ's rental was SUPER!!Christopher G.
El cliente no dejó un comentario.Rhonda L.
El cliente no dejó un comentario.KEVIN W.
El cliente no dejó un comentario.Paula R.
Like I said my comments have nothing to do with where the pick up or the drop off is except for you guys got it backwards I put everything in online the way it was supposed to be I'm moving from Stâ€‹ George to Fillmore so why would I put pick up in Fillmore and drop off in St. George soooo I'm just pretty upset right now hopefully customer service can do something about itMatt F.
El cliente no dejó un comentario.Janice C.
Please check on the safety chain practices. I understand that twisting the chains to shorten them reduces the strength by up to 75%.Paul S.
El cliente no dejó un comentario.William H.
El cliente no dejó un comentario.Lue A.
Great Customer Service!Laurie B.
Nothing! AwesomeJohnny L.
El cliente no dejó un comentario.Edward S.
El cliente no dejó un comentario.Erin L.
Excellent service as alwayschristian N.
El cliente no dejó un comentario.Kenneth S.
TJ's was great always is!! I would like to know who the Idiot was that changed my reservation and had no F. clue in what they were doing! I found that service that sets up reservations needs to pull their head out. That service showed no consideration and made changes without communicating with me or with TJ's. If anyone see this, contact TJ's UHaul directly and not use the reservation service until they hear that popping sound of them pulling their head out!!!Darren N.
Quick and easy! Will definitely use them again.Melvin B.
James is a great guy and really took good care of us!Bradley H.
Very professional and courteous service. Great job!Galen H.