Customer Reviews for Tires of Toccoa
(U-Haul Neighborhood Dealer)

135 reviews

626 E Currahee St   Toccoa, GA 30577

(706) 886-2791

Office Hours

  • Mon-Tue: 8 am–5 pm
  • Wed: 8 am–12 pm
  • Thur-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(706) 886-2791

626 E Currahee St
Toccoa, GA 30577

Services at this Location:

Office Hours

  • Mon-Tue: 8 am–5 pm
  • Wed: 8 am–12 pm
  • Thur-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

The staff at this business has no involvement with uhual. When checked in, I didn’t not receive a code for the lockbox to retrieve the key. I ended up having to call the area supervisor for uhual to get help. The equipment I paid for was also missing from the truck.

WILLIAM SMITH 
Rating:
4.0

Customer did not leave a comment.

Kadeja Scott 
Rating:
5.0

Customer did not leave a comment.

Angela Hatcher 
Rating:
4.0

The location and service was great. It was trying to link to the website was horrible it took over an hour. Called the 800 number twice still ended up having to have the location employee complete it for me. Had to pay for turning it in an hour late but in reality it took me and hour to get through the process

Valerie Pulliam 
Rating:
5.0

Customer did not leave a comment.

MEKIA GORDON 
Rating:
3.0

Customer did not leave a comment.

Foy Renfro 
Rating:
5.0

Customer did not leave a comment.

Peter Keane 
Rating:
4.0

Customer did not leave a comment.

Sharrie McNair 
Rating:
5.0

Nothing. Great friendly service. Fantastic experience.

Tom Nichols 
Rating:
5.0

Exceptionally nice representative, made the whole experience easier and as enjoyable as moving can be.

Jim Harper 
Rating:
5.0

Customer did not leave a comment.

Blake Conner 
Rating:
4.0

Customer did not leave a comment.

Sherry Lee 
Rating:
5.0

Customer did not leave a comment.

GREGORY KESLER 
Rating:
1.0

We did not drive 91 miles from pick up at tires of Toccoa to 303 Lovell Rd in Toccoa was 2.2 miles and from there was exactly 25 miles 3153 Bond Ave canon ga . And back to Tires of Toccoa . There's no way I put 91 miles on uhaul . I would NOT recommend uhaul to anyone !! 52.3 miles was my round trip

Sherry Campbell 
Rating:
5.0

Customer did not leave a comment.

Kent Asher 
Rating:
3.0

Customer did not leave a comment.

BRENDA MCINTYRE 
Rating:
5.0

Everything was perfect.

Kip Sparks 
Rating:
3.0

Customer did not leave a comment.

Julie Burnett 
Rating:
5.0

They were extremely helpful and efficient. Smooth process to rent from them and much appreciated.

burt holmes 
Rating:
5.0

Customer did not leave a comment.

Thomas Burks 
Rating:
5.0

Customer did not leave a comment.

Warren Johnston 
Rating:
4.0

Customer did not leave a comment.

Jason Bowen 
Rating:
5.0

Customer did not leave a comment.

Angelique Thompson 
Rating:
5.0

Not a thing, everything was fantastic

Kaye Stargel 
Rating:
5.0

Customer did not leave a comment.

Warren Johnston 
Rating:
5.0

Customer did not leave a comment.

Warren Johnston 
Rating:
5.0

Customer did not leave a comment.

Warren Dickerson 
Rating:
5.0

Customer did not leave a comment.

Warren Dickerson 
Rating:
5.0

Customer did not leave a comment.

WARREN DICKERSON 
Rating:
5.0

Customer did not leave a comment.

Casey Evans 
Rating:
5.0

Customer did not leave a comment.

Mary Bolt 
Rating:
5.0

Customer did not leave a comment.

WILIE HICKS 
Rating:
3.0

Customer did not leave a comment.

JOHN SIMS 
Rating:
5.0

Customer did not leave a comment.

Mandy Jones 
Rating:
3.0

over all experience was very bad.

Amanda Morris 
Rating:
5.0

Received a text the day before I was to pick up The truck. Was told the location and the vehicle were changed. The text was at 7:30 your customer service office closes at 8:00. Consequently no one was available to make decisions regarding the rental. I kept getting pushed to the next person who could not help. Fortunately the staff at the Toccoa facility under stood my dilemma and gave us the requested vehicle.

Gene Williams 
Rating:
5.0

Very warm and cheerful employees. Offered their assistance to unload / unhitch the cargo trailer. Made the process extremely simple and quick. Organized

Robert Byer 
Rating:
5.0

Customer did not leave a comment.

Zachary Stein 
Rating:
5.0

Customer did not leave a comment.

James Moore 
Rating:
5.0

Very friendly and easy to work with.

Dana Weems 
Rating:
3.0

The manager was very accommodating but the trailer had not been cleaned out properly. There was no debris but the floor had an oily residue that wasn't noticed until furniture left marks on the carpet in our new place.

Kevin Prevost 
Rating:
3.0

Customer did not leave a comment.

Warren Johnston 
Rating:
5.0

Excellent service, great deal on a rental! I would recommend this option to anyone needing a moving truck.

gary elkins 
Rating:
5.0

Customer did not leave a comment.

Brooke Poole 
Rating:
4.0

There were inconsistentcies between the instructions on the drop box and those given through the online check out, namely the drop box had a slot for the contract drop off but the return process online made no mention of dropping off the contract. It was confusing to know what to do as the contract was also the only receipt I had and I was making an after hours drop off.

Joel Penland 
Rating:
5.0

They were super helpful

donna KIEFFER 
Rating:
5.0

The people were nice and helpful

sedrick battles 
Rating:
4.0

Remember to tell them about the dolly in the truck.

Karen Trombley 
Rating:
4.0

Customer did not leave a comment.

angel sanders 
Rating:
5.0

Customer did not leave a comment.

Jeff Luttrell 
Rating:
2.0

She simply held her hand out and took the keys. She did not go out and check the truck at all. The truck was rented out the next day. Now I get a charge for $25.50 for gasoline on my credit card 11/6/18!!! I did not get a phone call or anything!! Just saw the charge by UHaul on my credit card..... how do I know this was from my use of the truck and not the person who rented it the next day!!! My only receipt received is the one today!! I am really upset by this ...... very upset!!

Shirley Lott 
Rating:
4.0

Customer did not leave a comment.

Robert Kirkhart 
Rating:
5.0

Customer did not leave a comment.

Terry Morris 
Rating:
5.0

Customer did not leave a comment.

Monroe Baldwin 
Rating:
5.0

Customer did not leave a comment.

joe collon 
Rating:
3.0

Boxes & tape weren’t available for sale. We had to make an extra stop to purchase those from another store.

jace haehnlein 
Rating:
3.0

Customer did not leave a comment.

Deborah Thornton 
Rating:
4.0

Customer did not leave a comment.

gerald shinemon 
Rating:
2.0

Understanding it was a tire/oil change shop however very dirty. Seats, floors and all waiting areas were filthy. There were fleas inside the shop. Had to wait 20 minutes because the staff was late.

Christy Worthy 
Rating:
3.0

Dirty unkempt but only one of a few uhaul places in town

ROD WALKER 
Rating:
5.0

Customer did not leave a comment.

Richard Chalk 
Rating:
3.0

Customer did not leave a comment.

Don Carpenter 
Rating:
4.0

Customer did not leave a comment.

jerry lance 
Rating:
5.0

Customer did not leave a comment.

Marlon Stuart 
Rating:
5.0

Customer did not leave a comment.

joe collon 
Rating:
5.0

Customer did not leave a comment.

TAMMIE BRYSON 
Rating:
5.0

Customer did not leave a comment.

Christopher Shoaf 
Rating:
5.0

Customer did not leave a comment.

VICTORIA WRIGHT 
Rating:
5.0

Customer did not leave a comment.

Jason cheatam 
Rating:
3.0

Customer did not leave a comment.

Peter Dodge 
Rating:
4.0

The lady was very prompt, polite and efficient with getting me processed. I was able to head out in a quick and timely manner. I had no problems with the equipment.

Gerald Fowler 
Rating:
3.0

When I arrived I ask where to park it, with not so nice attitude they said flippingly to just park it wherever and then went back to talking among themselves. I have used uhaul many times and spent a lot of money using uhaul but I'm thinking if that's the customer service I get i will not use again

Alice Allison 
Rating:
5.0

I had no problems picking up r dropping off

Jacqueline Scott 
Rating:
5.0

Customer did not leave a comment.

Sandra Hayes 
Rating:
5.0

Customer did not leave a comment.

ALISA ADAMS 
Rating:
5.0

Customer did not leave a comment.

James Moore 
Rating:
3.0

Customer did not leave a comment.

Myron Ward 
Rating:
5.0

Customer did not leave a comment.

Ashanti Sims 
Rating:
5.0

Customer did not leave a comment.

MICHAEL PRESSLEY 
Rating:
5.0

Customer did not leave a comment.

James Moore 
Rating:
5.0

Customer did not leave a comment.

RICHARD SADLER 
Rating:
4.0

Customer did not leave a comment.

diane ederer 
Rating:
5.0

Everyone at Tires of Toccoa is wonderful. Your 24/7 option is NOT wonderful, however. You didn't get them all the equipment. You didn't tell them where to leave the key. And when I got online to get the truck (24/7 option), I got a message that there was a problem and to call the "number below." The "number below" was a voice mail, and no one ever returned my message. Fortunately, the owner of Tires of Toccoa came in early and was able to help me. Get your act together, U Haul!!! I'll be renting again next month to complete my move. Should I look elsewhere?

Robin McFalls 
Rating:
5.0

Did this transaction over the phone. They were very accommodating and professional. Will reccomend

Andrew Forrester 
Rating:
5.0

No problem at all with pickupit was great!!!The problem I had was with the people on phone trying to schedule a pickup...after talking with 6 different people, last one being a supervisor, I thought finally they have this right, but no it was not. Never have I dealt a company so inept. Had it not been for the gracious, kind, helpful lady ( who corrected the errors) at pickup my experience would have been much worse!!

eilene czaplinski 
Rating:
5.0

Customer did not leave a comment.

JOHN MAAHS 
Rating:
4.0

Customer did not leave a comment.

Casey Martin 
Rating:
3.0

Customer did not leave a comment.

BENGI STEGNER 
Rating:
4.0

Customer did not leave a comment.

dan cisson 
Rating:
5.0

Customer did not leave a comment.

SHANE SHERIFF 
Rating:
5.0

Customer did not leave a comment.

Dave Cornelius 
Rating:
1.0

I would not recommend this location. Poor customer service. Did not check in my return for over a week! U-Haul main office had to call me to ask what's going on with my rental. I told them I returned it same day.

Charles Wells 
Rating:
5.0

Customer did not leave a comment.

duane mahon 
Rating:
5.0

Customer did not leave a comment.

MARK ATKINS 
Rating:
5.0

Customer did not leave a comment.

Beverley Stargel 
Rating:
1.0

Drop off location was not open. Returned truck by 3pm

judy edwards 
Rating:
4.0

I am an older person and appreciate your help in moving.

Dorothy Phillips 
Rating:
5.0

Customer did not leave a comment.

mildred elliott 
Rating:
5.0

Customer did not leave a comment.

TONI CANGIOLOSI 
Rating:
5.0

The site uhaul requested its to return to was closed that day. Had to go across a strange town looking for another uhaul to return. Very inconvenient

MARK NOBLES 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top