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DEDRA G.
Customer Reviews for Tire City Express
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Was told rental items were in the truck 3 dozen blankets - 2 utility carts - 2 dollies - they were - called and was told they don't have those items?? Tried to get a refund- still waiting…
Chelsea P.The van was infested with ants, so I had to spray ant killer before I was able to use the vehicle. I brought this to the field manager's attention, and he helped me sweep some of them out of the vehicle, and told me I was able to spray if needed, but that he didn't have any.
Kayleen P.Nada
Tasha E.did not have uhaul at location I had reserved from. Was sent to three different locations to get truck, pads, dolly and pre-purchased items. Truck has a leak and got my boxes wet, windshield wipers were old and didn't work. Check in app didn't work and couldn't get anyone to answer 1800 number.
robert A.When people move they don't always have brooms with them, a broom should have been made available to customer to sweep out truck. $25 for someone to sweep out truck is highway robbery- will not rent from uhaul again. Needless to say not a happy customer, especially since they charged credit card without permission. Drove truck to a different location where trucks were needed and then after helping out U Haul they do this to a customer who goes out of their way to help them. NOT A CUSTOMER ANY LONGER
Donna F.Close the farrow road branch down. It is a USED tire store located in the highest crime area in Columbia s c. The I- pad to complete my transaction did not work. The personnel went from one customer to another without completing the first transaction. The employee changed two tires then came back to me. Thank you for a wonderful experience.
hank G.Nada
Tyrone L.Don't think the clerk spoke english, called someone to check me out over the phone. No paperwork. 18 miles from my home instead of the location 2 blocks away I requested. Found out at my destination that he had registered less milage (120) than he told me on the phone (144) which wasn't sufficient in the first place with the added milage back from pickup, Misstated the fuel amount on the contract I was never shown. Fortunately we had pictures. Terrible experience.
Douglas R.This is a small location and therefore did not have the largest size trucks that we needed. That was an inconvenience as we had to make two trips when one would have been enough.
ANNETTE R.