The location was fine, but U-Haul had not scheduled me for my pick-up upon arrival. I had to work through the restaurant manager to get me taken care of, and the mats I ordered were not present. At least the truck was there though. Was delayed about an hour due to not being scheduled.
Ryan G
Customer Reviews for Tip Top Wings
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It's dark. I recommend more lighting at that location. Overall customer service was great. Very helpful. It was my first experience at renting a uhaul and it was very smooth.
Cheryl MI had a 10:00 reservation he did not show till 10:30. I had ordered furniture cloths, he said he did not have any. Had to go home to get blankets. Charged me for insurance that I did not ask for. Charged me for gas even though I put gas in the truck just before I returned it. I will never use U-Haul again.
Waughney YThey charged a very large price for a few hours and about 20 miles I would go somewhere where you don’t get ripped off because this place is not worth the money
Miracle YThis was an excellent location and the gentleman that helped me was very helpful, friendly and a pleasure to work with
James DWhat nice people here ! I HIGHLY recommend this location !
WILLIAM HThey steal, I told them since the beginning that the truck had less than 3/4 tank, I returned the truck with more gas than originally and they still charge me extra. Also they invented 64 miles driven when I did less than 12, I only used it for 1.5 hrs. Completely dishonest. Give my money back
jose aI was overcharged because the people did not turn in the paperwork until the next day and I got charged for all that time. I have a Dispute issued with U-haul and am awaiting an answer I will update
Eric B