I have used this locations a few times now and have never had issues.
Basil L.
Customer Reviews for Tip Top Towing & Recovery LLC
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Diana went above and beyond in her customer service. I highly recommend this location.
Phil N.Excellent service and clarity if information in regards to the contract.
John B.Inside of truck cargo area was damaged! Panel in floor snapped loose and became a major safety hazard… already requesting a refund… due to poor maintenance and safety issues
Nicholas S.Very helpful!!!
ken H.The battery died on the uhaul. Resulting in me having B to B have someone come and jump it.
Alyssa S.I was extremely concerned that I was renting a truck with the airbags that needed to be serviced! How was this safe for me and my passenger? I purchased insurance to replace or repair the truck if an accident occurred but my safety was NOT a concern of UHAUL! I am not happy with this. I told the person at UHAUL abt my concern and she said yes we knew about the required service. I have no words to state how much my trust in your company has been lowered. I will most likely be taking my business elsewhere.
Trena K.To improve; keep on the same path (customer relations, good equipment and service oriented).
Denney J.Windshield on truck needs fixing. Loose in it's frame as it squalled & yelled all across KS in the high winds. Doors were hard to close & had to be slammed shut several times before engaging. PM has not been done well on this truck.
Marilyn M.Courteous. Timely. Seemed eager to provide the unit and concerned for my safe use of it.
Kenneth M.Very nice courteous people.
Darrel M.Have your s*** straight.
Anastasia G.Very friendly and helpful people
Ron F.This location wqs very helpful and their pickup truck was well maintained and clean. I had no issues showing up getting a truck and bringing it back when i was done.
Leonardo F.Ms. Sandy, from the Warrensburg location was GREAT. Very helpful and courteous as was all the staff there. If you need anything they can help you and not make you feel life just a number. I will always go back to them for my moving needs.
Brenda W.Sandy is just pure awesomeness in human form!!!!
Joe G.The U-Haul was clean and well maintained, Drove and took bumps exceptionally well.
Janine H.It was perfect. Great experience.
Arthur S.Sandy went above and beyond to find us a truck that was the right size.
Ann W.Next time have equipment where i chose the location, instead of changing the location of pick up
EDWARD S.There were a lot of things wrong with the truck maintenance wise
Nicole A.Provided this customer the correct information regarding returning the equipment
antonio R.Tire pressure light was on. Guys at pick-up were ok, Lady at drop-off very nice. Guy to check vehicle in tool way to long. I took a card and would recommend
PATRICIA C.Did not receive call that the furniture pads I ordered were not going to be there.
DORIS E.No clear instructions at dealer about leaving after hours. Said on website that they were open until noon on Saturday, when in fact they are closed.
Kevin W.My 20 ft truck was not clean at pickup. The front windshield and the front of the truck was bug covered. I complained and was told they did not have time to take it through a car wash. So I spent eight dollars of my money to do it.
Michael D.Everything was great! This was our first time using U-Haul and we'll definitely be doing it again!
ERIN W.Sandy from Tip Top Towing is Awesome!!!! Thanks for your help!!!
Joe G.Trailer was not there at designated time. When we came back to get the trailer it appeared old, dingy, and well-used.
Scott R.Location was very welcoming. The staff was very helpful and courteous. Would definitely use them again.
Sharon T.Being able to get vehicle at location requested half mile away and not being sent 10 miles away. Especially when having to pay over $1 per mile.
Todd S.The air conditioning in the truck did not work.
ERICA N.Nice and helpful people. Older equipment but kept in good shape. Will rent again from them.
Marilyn M.The lights connection didn't work on the uhaul end, it connected fine to my vehicle but did not have brake lights. I did not realize until after being pulled over and having to jury rig it to work. Crappiest service I've received from uhaul
DANIEL H.Stated open til 1pm but no one there. When called their number, a person answered and forwarded me to the national 800- number. Pot holes throughout the area. Area looks/is in need of a big cleanup/overhaul. Not a good experience.
Scott R.Every aspect of the rental was efficient and quick. All personnel that I came in contact with were polite and helpful. Good experience.
Jeff M.N/C
Melissa S.Good experience
Terry G.One thing I would like to mention. Is that the right turn /emergency flasher is burnt out or not working. It was this way when I inspected the trailer on Saturday morning, and did not work during the 3 days I used it. This made lane changes in kc traffic difficult.
William P.None at this time
Lisa B.In and out for both the pickup and drop off. Tip Top is great!
Gary S.They have the best customer service anywhere! We have used other locations and were disappointed. Tip Top's receptionist is the only thing that keeps us coming back.
Deborah N.Very helpful and courteous front desk
Dale M.Place opened up 15 min. late, putting us behind. Office area looks like it hasn't been cleaned in over a decade. Very dirty. Computer was quite old and ran very slow, putting us another 10 min. behind. Truck was ok. High mileage -- almost 100K. Interior was fairly clean.
Gail S.Great service love this location
Kelly C.Plenty of room to park.
L D.none.
Jerry B.Very simple and easy to rent a truck and great customer service
KATHERINE Z.I ordered and paid for one dozen moving blankets. They were not in the vehicle. This is the second time in a year that I have requested moving blankets and they were not provided. Other than that all was fine. On-line pu/return was easy and quick.
Robin W.Website indicated this location was open until 12 noon on Saturdays. We arrived about 11:40 and no one was there. Called Uhaul number and was told I had to use online return. If I had wanted to do that, I wouldn't have chosen a place that said they would be open.
Joseph C.Candi & her crew were very helpful! I would recommend them in a heartbeat! I had traveled from my hometown with the wrong size trailer, for 655 miles, and she was kind and courteous! Got me out of that trailer, into one that was recommended for my truck! So I could finish my trip to PA! ¡Gracias!
P J L.dropped while location closed so no opinion on anything other than the parking lot
lauren G.