Customer Reviews for Timmys Service Center
(U-Haul Neighborhood Dealer)

1,967 reviews

661 Broadway   Westwood, NJ 07675
(@ Lake)

(201) 666-0010

Office Hours

  • Mon-Fri: 8 am–6 pm
  • Sat: 8 am–3 pm
  • Sun: 8 am–11 am

Services at this Location:

Contact Us

(201) 666-0010

661 Broadway
Westwood, NJ 07675
(@ Lake)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–6 pm
  • Sat: 8 am–3 pm
  • Sun: 8 am–11 am
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Michael D 
Rating:
5.0

Customer did not leave a comment.

Rich M 
Rating:
5.0

Customer did not leave a comment.

Timothy J 
Rating:
5.0

Easy Process.

ASHKAN S 
Rating:
5.0

Customer did not leave a comment.

Carlos A 
Rating:
5.0

Customer did not leave a comment.

Paul L 
Rating:
5.0

Timmy is the best !

Andreas S 
Rating:
5.0

Customer did not leave a comment.

James C 
Rating:
5.0

Customer did not leave a comment.

Carlos A 
Rating:
5.0

Thanks for you friendly service

jesus m 
Rating:
5.0

None

Chris L 
Rating:
5.0

This was a lip smacking gobb stomping hell of a spot

Joshua M 
Rating:
2.0

They already close

Jean F 
Rating:
5.0

Customer did not leave a comment.

Claudette C 
Rating:
4.0

Define locations indicating which ones accept equipment and which do not. I went to one and couldn’t return the trailer. Also, no U-haul signs there. I had to find another place to drop off trailer. Very frustrating.

Vincent V 
Rating:
5.0

Customer did not leave a comment.

RICH M 
Rating:
5.0

Nothing, I always rent from Timmy's and never had an issue.

Paul B 
Rating:
5.0

Customer did not leave a comment.

Carlos A 
Rating:
5.0

Customer did not leave a comment.

Carlos A 
Rating:
4.0

Customer did not leave a comment.

Chris S 
Rating:
5.0

Customer did not leave a comment.

Anne b 
Rating:
5.0

Customer did not leave a comment.

ROBERT B 
Rating:
5.0

Customer did not leave a comment.

Carlos A 
Rating:
5.0

Customer did not leave a comment.

Carlos A 
Rating:
4.0

Customer did not leave a comment.

Ildar S 
Rating:
1.0

Customer did not leave a comment.

Scott B 
Rating:
5.0

Customer did not leave a comment.

RICHARD O 
Rating:
5.0

Great customer service!

Thomas F 
Rating:
5.0

Customer did not leave a comment.

Carlos A 
Rating:
5.0

Customer did not leave a comment.

Clara K 
Rating:
5.0

Every thing is ok

Ruben C 
Rating:
5.0

Customer did not leave a comment.

William S 
Rating:
5.0

Customer did not leave a comment.

Stephen K 
Rating:
4.0

Customer did not leave a comment.

Louis F 
Rating:
5.0

Customer did not leave a comment.

William P 
Rating:
5.0

My go to location for truck rentals

Richard I 
Rating:
4.0

All was at or better than expected.

DAVID M 
Rating:
4.0

👍🏽🫶🏾

ramish p 
Rating:
5.0

The staff was awesome very friendly and understanding great place to rent trucks or vans 👍

ALEXANDER P 
Rating:
5.0

Add phone charger otherwise all is great

MANUEL G 
Rating:
5.0

Customer did not leave a comment.

Carlos A 
Rating:
5.0

I have recommended this location to a friend and will continue to recommend it

Zaim H 
Rating:
5.0

Timmys made this who process very easy. It was the first time I had used a U-Haul trailer and I appreciated the support in answering all of my questions and getting me all set up for the trip with the trailer.

Michael B 
Rating:
5.0

Customer did not leave a comment.

John K 
Rating:
5.0

Customer did not leave a comment.

Hassan A 
Rating:
5.0

Customer did not leave a comment.

Richard I 
Rating:
5.0

Customer did not leave a comment.

Andres L 
Rating:
5.0

Customer did not leave a comment.

Carlos A 
Rating:
3.0

I was there for 1 hour trying to open the key box

Santiago G 
Rating:
5.0

Customer did not leave a comment.

DOROTHY G 
Rating:
5.0

Customer did not leave a comment.

DOROTHY G 
Rating:
3.0

Truck had check engine light on

Ciriaco M 
Rating:
5.0

Customer did not leave a comment.

shawn f 
Rating:
3.0

Customer did not leave a comment.

KROLL H 
Rating:
3.0

Customer did not leave a comment.

Scott S 
Rating:
5.0

A+ , always professional and courteous

David R 
Rating:
5.0

Customer did not leave a comment.

Carlos A 
Rating:
5.0

Customer did not leave a comment.

David P 
Rating:
5.0

Always courteous and professional Not the closest U -Haul for me, but worth the trip

David R 
Rating:
5.0

Customer did not leave a comment.

Dorothy J 
Rating:
5.0

Customer did not leave a comment.

Carlos A 
Rating:
5.0

I rented a 15 ft truck only to find out the bed was only 12 ft 3 inches long not 15 as advertised. Needless to say I had to rent another truck the next day.i went with the exact measurements I needed only to find out when I went to load the 2 boxes it wasn't 15 ft

Evan K 
Rating:
5.0

Customer did not leave a comment.

Shlomo K 
Rating:
5.0

Experience was great.

Michael Z 
Rating:
5.0

Always a pleasure doing business with them

David R 
Rating:
5.0

Customer did not leave a comment.

J K 
Rating:
5.0

Customer did not leave a comment.

Carlos A 
Rating:
5.0

Customer did not leave a comment.

Pete B 
Rating:
5.0

Everyone is always nice, helpful and knowledgeable at this location.

Rory D 
Rating:
3.0

We didn’t have a great experience here. We had to wait over 20 minutes for our truck even though we were the only customers there. We only rented the truck for 2 hours so this impacted our use time since it was cut short. We left our 3 week old newborn with a babysitter and we had to pay extra since we had to wait so long at uhaul. We made the reservation weeks in advance and the truck should have been ready for us upon arrival.

Jennifer P 
Rating:
3.0

Customer did not leave a comment.

RICHARD L 
Rating:
5.0

Great experience

Emily C 
Rating:
5.0

I’m always preferred u haul because my good experience

Panachayi B 
Rating:
5.0

Customer did not leave a comment.

Carlos A 
Rating:
5.0

Customer did not leave a comment.

Carlos A 
Rating:
5.0

Very helpful staff !! Made experience very easy .

Lawrence D 
Rating:
5.0

They made it very seamless. Couldn't have asked for a better experience.

Sam K 
Rating:
5.0

Customer did not leave a comment.

Anthony C 
Rating:
5.0

Customer did not leave a comment.

Carlos A 
Rating:
4.0

Customer did not leave a comment.

Sebouh K 
Rating:
5.0

Customer did not leave a comment.

David R 
Rating:
5.0

Customer did not leave a comment.

Dorothy J 
Rating:
4.0

Customer did not leave a comment.

Kenneth K 
Rating:
5.0

Customer did not leave a comment.

Carlos A 
Rating:
3.0

Received the truck on time but truck was dirty inside. The center console had a coffee/soda spill in the cupholders and was very sticky. The box truck was also dirty inside with mud or some substance in the center of the floor.

Ryan W 
Rating:
1.0

Customer did not leave a comment.

Jonatan C 
Rating:
5.0

Customer did not leave a comment.

debbie w 
Rating:
4.0

Customer did not leave a comment.

stephanie h 
Rating:
5.0

Always enjoy renting a trailer from Timmy's Service Center. Very friendly and gets you in and out i quickly.

Edward S 
Rating:
5.0

Customer did not leave a comment.

Timothy J 
Rating:
5.0

Tim’s service center was the best experience of renting I’ve had, his passion personality and knowledge far surpasses other rental places I’ve used

Chris D 
Rating:
4.0

Dirty inside-coffee stains, dusty, windows dirty-not cleaned despite being adjacent to a car wash. The app check in process is difficult- most could be done before arrival and took way to long to gret going-returning a bit easier

Craig S 
Rating:
5.0

Customer did not leave a comment.

Dorothy J 
Rating:
3.0

Not customer focused at all Every answer was read the fine print in the contract Close to rude on the phone

Stuart E 
Rating:
5.0

Rare to have a perfect experience with anything in this world. I had one with Timmy’s. First time there and will go out of my way to use them again. Accurate efficient friendly well stocked. Timmy’s is tops.

Daniel F 
Rating:
5.0

Truck was very old and dirty from years of caked on not from current location. Door handle broken and overall the truck Ned’s to be updated to have more figures. Would not rent U-Haul again would use different vendor

Misah S 
Rating:
5.0

Customer did not leave a comment.

Robert S 
Rating:
5.0

Customer did not leave a comment.

David R 
Rating:
5.0

Timmy Service Center is my go to place for UHaul rentals.

Leonardo S 
Rating:
5.0

Customer did not leave a comment.

Thomas A 
No reviews have been submitted for this location.

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