I don't think people should go into someone account without permission. I should have reported it to my bank. I will never do business with your facility again. Sincerely Joseph Moore.
MACHELLE M | Overall ExperienceCustomer Reviews for Tigers Eye Self Storage @ Trenton
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I would recommend using these storage facilities. Great company.
JEFFERY C | Overall ExperienceOn 7/22/22 at 11:01 a.m., I called Tigers Eye Storage and told the person on duty (a lady) that I would be cancelling my (3) units (E-9; E-10; and F-21) as of 7/24/22. She told me to leave the units open and deposit the locks and keys into the "safe" unit by the gate. I did that on 7/24/22. I asked her if I needed to do anything else. She said "no". On Monday, August 1, 2022 I received an "Auto Payment" electronic statement from Tigers Eye storage for each of these units for the month of August. I called you and you said that it would be taken car of. Now I have received the following message: Dear Tom Bailey, Our records indicate that you recently moved out of your storage room(s) at Tigers Eye Self Storage @ Trenton located at 1305 Augusta Rd., Greenwood, SC 29847 on 8/4/2022. We hope that everything went smoothly with your move and you were completely satisfied. Please take a moment to leave feedback on your experience at the storage facility for future customers to read. I DID NOT MOVE OUT ON 8/4/22 - I MOVED OUT ON 7/24/22. I WILL NOT BE CHARGED FOR ANY OF AUGUST RENT. RESEND THE LETTER TO ME WITH THE CORRECTED DATE OR I WILL BE COMPELLED TO TAKE THIS ISSUE TO THE AUTHORITIES. It was through the lack of action on your part that you did not get to this until 8/4/22 and I will not be penalized for this. Tom Bailey 502-500-9291
Tom B | Overall Experience