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Charles P.
Customer Reviews for Tiger Man Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Was told the uhaul manager would contact me before charging my card as they were placing a hold on the charge and they charged me without ever calling.
Brailyn B.Friendly service and convenient location.
Kelli L.The air condition did not work. Had to keep the truck due to one not being available for a one way trip until after the weekend. So it was a very hot trip even with the windows down.
Brian F.Easy in/ out quick service!
larry R.Drop off place to drop off truck was nice place
Christopher T.The U-Haul was my only form of transportation that weekend. The rates per mile is extremely to high.
COELIA C.Very friendly, helpful service
Linster G.Friendly easy service
Byron W.One of the tires only had 24 psi. When I added air, it blew a hole on the backside sidewall. Fortunately this happened at our home and not on the road. Suggestion...the location I rented the trailer from needs to perform preventative maintenance on equipment before it is rented.
BRUCE W.At check in was when an additional 39.00 of unexpected charges were made known. Since a holiday there has not been anyone to discuss.
Wayne R.Not be so expensive
Carol M.It all went smoothly and professional.
teresa F.The experience was amazing. The service was friendly and timely
Robert J.Very easy to do business with very polite very professional
Steve or Jean S.Great service and quick.
Aaron M.There was an exchange of an appliance dolly for a regular one. The cost was free and I appreciate it but there should have been notification so I could get one elsewhere beforehand. The truck was in need of washing but other than that it was a good experience. The 24/7 online check in was problematic by we got through it with some amazing tech support via the 800 number. Thanks for that.
Rick W.Customer service needs a better attitude and to learn how to talk and deal with customers
Toni M.Excellent facility! Mr Jamie was a tremendous help and worked with me on short notice. The facility is very secure and immaculate. I highly recommend this business!
Seth B. | Overall ExperienceNo need for improvement
Mark B.Nothing
Mary M.Attendant was rude did not allow us to self check in the uhaul ourselves on our app. We were not aware that the rental had to be returned at the same time that it was picked up, as our email only stated due on May 11,2022 with no specific time. We were charged more for returning it later. This should have been specified on the return information. We will not use the company again in the future.
Melissa R.Nothing
Lisa S.Nothing y'all was so nice
Nicole G.They didn't have what I ordered. And the process was time consuming. However, I still would recommend it. Simply because of the location convenience.
Zertrena W.Professionals
STEVEN R.Worst drop off location, I would never in a million years use the Marksville location again! Tiger pawn to be exact ‘ the guy lied about giving my deposit back & he also lied about the gas mileage! His paper work showed he gave cash back but told me it was going to my card !! BAD business & uhaul has NOT made up for the mis convenience of me driving to Alexandria from Cottonport for a “mis understandingâ€
Paige L.experience was great
Lisa C.They were excellent
MICHAEL G.Excellent service. Quick checkout. Easy check in and drop off.
ROBERT J.Be open
Karl N.thieves i had not a problem until the last time im used you all... it sucked you basically made me pay to turn the equipment in
MICHAEL L.Very nice employees. Quick response to rental turn in
LISA L.These folks were very nice and helpful. No changes for improvement. Thank you.
KEVIN N.Equipment had a lot of prior damage, the location didn't do a walk thru of the equipment to show all the damage, nor explain how to utilize it. Tank was at a quarter of gas, did mot have all the equipment requested, equipment was dirty, cabin full of dog hair.
David P.I think it is good to let my friend to no
TRAVIS J.Make sure you give them all their equipment.
Chris G.The total experience was excellent. The people at Tiger Pawn were professional and extremely helpful from start to finish.
KOBE E.I like this drop off spot.
Beverly L.It was a pawn shop in the middle of no where 45 minutes from the major city I needed the truck.
Scott M.Very nice
carmen D.I had to go to marksville to get the truck when we Had been told that it would be in Alexandria.
Tran W.Fantastic owner.
Henry H.The guy was nice and respectful
Mekisha W.