Comentarios del cliente para Thurmond Lake Outdoors

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Thurmond Lake Outdoors

Grado total:

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Dan D. en

Grado:

The online process was the issue. Spent a couple hours filling out the information to rent a truck. Then told that a combination would be sent to my phone to get the key the morning of. That didn't happen, I pulled my order on my phone and had to do all the paperwork again, on a tiny phone mind you. Then pictures had to be taken of truck, my DL back and front, etc. We could have exchanged my DL pics on desk top at home same day as I ordered. You should tell people that the pickup may take 30 min. I was late to pick up the items I was going to get. I got there early and was still late 45 minutes.

Joshua S. en

Grado:

El cliente no dejó un comentario.

Linda J. en

Grado:

I am 68 and the lady in the small cramped office was older than me. She was the only one there. No one to help unload trailer or put trailer where she wanted it to be parked. She called the man who I think worked there and he was unable to help because he was headed to another project. So I took matters in my hands, put trailer where it needed to be and figured how to undo trailer from truck and used a board on site to leverage trailer hitch off my truck. Not a good day at this U-haul

Tommy C. en

Grado:

I have been doing business with uhaul consistently for many years. I have never bought boxes individually...always by the bundle...at this location(Lincolnton,Ga) we were told they DO NOT offer the BUNDLE price....147.00 for 2 medium bundles and 1 small bundle....outrageous. Remember UHaul...even though they're independent they carry your name....Pretty sad.

charles w. en

Grado:

Great people. Very polite and helpful. Would rent from them again.

Joshua S. en

Grado:

El cliente no dejó un comentario.

John S. en

Grado:

El cliente no dejó un comentario.

JOHN R. en

Grado:

Excellent facility and staff

lance c. en

Grado:

El cliente no dejó un comentario.

Charles W. en

Grado:

El cliente no dejó un comentario.

Anthony G. en

Grado:

El cliente no dejó un comentario.

MARVIN J. en

Grado:

The experience with UHaul was very professional. Cooperation was excellent. Very friendly.

Whitney A. en

Grado:

El cliente no dejó un comentario.

Dennis M. en

Grado:

Check to see why the customer may have returned things without proper fuel and you said the truck was dirty but I know I swept the storage area out and I hope you’re not talking about the truck itself because I drove through some rain and the truck is to damn big to take through a car wash

JOHN R. en

Grado:

Folks at this dealership are outstanding. Took time to make sure I had what I needed and how to use it. Will definitely use them again.

Joshua S. en

Grado:

El cliente no dejó un comentario.

William F. en

Grado:

All was excellent, nothing to recommend.

Joshua S. en

Grado:

El cliente no dejó un comentario.

Tommy L. en

Grado:

El cliente no dejó un comentario.

REBECCA P. en

Grado:

Staff was wonderful and so good to work with, very helpful, especially being a woman...will definitely use them in the future.

Suzanne S. en

Grado:

My experience was great. I was able to drive the 20 ft truck pulling my vehicle and the entire trip was wonderful. I will definitely use uhaul again recommend to friends.

WAYNE H. en

Grado:

El cliente no dejó un comentario.

MICHAEL W. en

Grado:

Had issue with running lights, but able to get vechicle transported.

Lorri L. en

Grado:

El cliente no dejó un comentario.

ELIZABETH H. en

Grado:

Had excellent service thank you

Paul B. en

Grado:

El cliente no dejó un comentario.

MYRON M. en

Grado:

Everything was Great!!????????

GERALD L. en

Grado:

El cliente no dejó un comentario.

William B. en

Grado:

They were not there when I returned the truck this morning. I left the key and contract in the drop box. A representative called me later and told me he would check me in. He did, as I just got this email. Very professional and friendly. Thank you for an overall positive experience.

GERALD L. en

Grado:

El cliente no dejó un comentario.

Fabio E. en

Grado:

El cliente no dejó un comentario.

JARVIS E. en

Grado:

El cliente no dejó un comentario.

John K. en

Grado:

El cliente no dejó un comentario.

Rebecca B. en

Grado:

El cliente no dejó un comentario.

Marv G. en

Grado:

Owners arrived 30 minutes late for work, ( looking for wallet). Normally not a big deal, but we were on a tight schedule. I guess they do things a little different in the South. Other than that little hiccup every thing went fine.

Joey m. en

Grado:

Talk to them about strapping and offer straps for rental or purchase.

. en

Grado:

El cliente no dejó un comentario.

DARREN M. en

Grado:

On the larger trailers offer a crank down shoe for disconnecting the trailer from the tow vehicle so that you don’t have to lift the trailer by hand and put on ground

NANCY C. en

Grado:

El cliente no dejó un comentario.

CURTIS L. en

Grado:

nothing

larry g. en

Grado:

El cliente no dejó un comentario.

phillip m. en

Grado:

El cliente no dejó un comentario.

sherry D. en

Grado:

Maybe more lighting for the business area. It was very clean

David D. en

Grado:

El cliente no dejó un comentario.

Joshua S. en

Grado:

El cliente no dejó un comentario.

Steve G. en

Grado:

El cliente no dejó un comentario.

JAMES H. en

Grado:

El cliente no dejó un comentario.

paul k. en

Grado:

El cliente no dejó un comentario.

Queen F. en

Grado:

Paperwork go faster getting done..

John T. en

Grado:

Drop off was painless.

Michael M. en

Grado:

El cliente no dejó un comentario.

Scott H. en

Grado:

I've used the Lincolnton location for Uhaul rentals & im very pleased! Great folks! Thank you!

Mike F. en

Grado:

El cliente no dejó un comentario.

Brenda s. en

Grado:

El cliente no dejó un comentario.

Craig G. en

Grado:

El cliente no dejó un comentario.

James P. en

Grado:

El cliente no dejó un comentario.

JESSE C. en

Grado:

It's like they didn't even check the truck. I couldn't go over 66 on the highway without the windshield shaking. Worst truck I have ever driven and I have driven 15 year old dump trucks.

bill h. en

Grado:

El cliente no dejó un comentario.

Brian T. en

Grado:

El cliente no dejó un comentario.

Christopher L. en

Grado:

Bonnie and the folks at Thurmond Lake Outdoors went to A LOT of trouble to be sure that I had the proper equipment waiting for me. It was very critical that the equipment I requested was there and they went so far as to drive to another UHaul facility to pick it up for me. That were great and I would highly recommend them.

mike b. en

Grado:

El cliente no dejó un comentario.

RANDOLPH K. en

Grado:

El cliente no dejó un comentario.

Barry F. en

Grado:

El cliente no dejó un comentario.

Barry F. en

Grado:

El cliente no dejó un comentario.

Fabio E. en

Grado:

El cliente no dejó un comentario.

GRADY S. en

Grado:

El cliente no dejó un comentario.

Rickey E. en

Grado:

Very supportive staff!

Jennie P. en

Grado:

El cliente no dejó un comentario.

Zenda B. en

Grado:

The location was horrible. The customer service was horrible all around with this order.The truck was clean but the trucks suspension was horrible. It was very hard to steer. The accelation was horrible. Improve all of the above.