My moving day was awful as the truck we rented battery was completely dead had to boost it and had to continue boosting it throughout the day. Uhaul did not charge us for mileage along with gas but in all honesty the truck was barely used. I brought it back the same day and hired a moving truck because I was so disappointed. I highly doubt I will rent again unfortunately and I have always used uhaul every move I've done in the past.Michael V.
Customer Reviews for Thunder Bay Estate Sales Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.PRAVEENKUMAR P.
The owner of the busses was off work on the day I picked up my rental. I d a problem getting into the lock box for keys. She came down on her day off to make sure I could get my truckKevin S.
Friendly staff.Drew D.
The online system was terrible!! Will never use it againAndrea A.
Make sure the extras people are charged for go into the truckJared S.
Absolute worst customer experience with U haul. Never again.Kiran R.
My pick up location had amazing customer service.. but for uhaul it's self it was a nightmareâ€¦ did not receive phone by 6pm as email stated, was unable to get the size truck I wanted was not informed from uhaul until I made numerous phone callsâ€¦. But the customer service at my pick up / drop off was excellentCheryl A.
Customer did not leave a comment.Lauren M.