Comentarios del cliente para Thunder Auto

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Thunder Auto

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Precious R. en

Grado:

I don’t have any tips. It was fast and friendly. Thank you!!!!

Christopher R. en

Grado:

I did everything online at uhaul.com, but had to do it all again at dealer as info apparently didnt transfer in?? Not a huge deal, but had i known i wouldnt have wasted my time booking online.

Denise M G. en

Grado:

El cliente no dejó un comentario.

Mike S. en

Grado:

El cliente no dejó un comentario.

Alyssa S. en

Grado:

El cliente no dejó un comentario.

John D. en

Grado:

El cliente no dejó un comentario.

Anthony E. en

Grado:

El cliente no dejó un comentario.

Richard K. en

Grado:

El cliente no dejó un comentario.

Donald M. en

Grado:

When doing a look over of the vehicle for damage, your online app, timed me out and I couldn't complete it. Called and waited 15+ min and said forget it. All good for me but the next customer might not be so easy going.. Nice vehicle for the job tasks... Thank You !!!

Anne A. en

Grado:

El cliente no dejó un comentario.

Ray R. en

Grado:

Eric was awesome!!!

Charles S. en

Grado:

El cliente no dejó un comentario.

SHERYL A. en

Grado:

El cliente no dejó un comentario.

Kevin P. en

Grado:

There seemed to be a malfunction in the trailer brake. i reported it to the agent. i did not get the impression it would get attention. The brake engaged when i tried to back the trailer into the driveway. So i could not back up the trailer on my trip. I ended up renting a "come along to load the car onto the trailer. It was a added expense that did not need to happen.

jeff s. en

Grado:

A full tank of gas takes the guessing out of returns.

Peter V. en

Grado:

El cliente no dejó un comentario.

randy r. en

Grado:

El cliente no dejó un comentario.

KEITH T. en

Grado:

El cliente no dejó un comentario.

Nathan C. en

Grado:

El cliente no dejó un comentario.

Julia P. en

Grado:

El cliente no dejó un comentario.

Dale G. en

Grado:

El cliente no dejó un comentario.

Janet F. en

Grado:

Everything was perfect. Easy to reserve online. Pick-up was easy. Drop off was easy.

Jennifer B. en

Grado:

El cliente no dejó un comentario.

Jay S. en

Grado:

El cliente no dejó un comentario.

Myrtle B. en

Grado:

Great job

Zach V. en

Grado:

The van reeked of dog and dog poo. There was dog hair in the vehicle. This vehicle didn't seem to be cleaned before I got the keys.

Warren S. en

Grado:

El cliente no dejó un comentario.

Kelly S. en

Grado:

The headlights on the truck were awful. Need new bulbs.

Jean P. en

Grado:

El cliente no dejó un comentario.

James Y. en

Grado:

El cliente no dejó un comentario.

Jeffrey B. en

Grado:

El cliente no dejó un comentario.

Nathaniel T. en

Grado:

El cliente no dejó un comentario.

rob o. en

Grado:

El cliente no dejó un comentario.

Kris A. en

Grado:

Very friendly service and easy to work with. They are very willing to help you.

chad j. en

Grado:

El cliente no dejó un comentario.

Kyle P. en

Grado:

Thank you so much Thunder Auto for your help with my move! Your staff was very professional! My property was very well taken care of throughout this process, thanks to y’all!

GARY W. en

Grado:

Unlike others I've used in past, Thunder Auto is organized and has customer in truck in a matter of minutes. Early opening time is also a benefit as truck was available early in morning. Overall, truck was well kept and service excellent.

Tracie G. en

Grado:

El cliente no dejó un comentario.

Scott S. en

Grado:

Everything went very smoothly. Quick pick up and drop off.

Jason D. en

Grado:

El cliente no dejó un comentario.

Rick R. en

Grado:

Easy to get to and easy check in and check out. Friendly service.

Tim D. en

Grado:

El cliente no dejó un comentario.

Reuben L. en

Grado:

El cliente no dejó un comentario.

Rick R. en

Grado:

People were friendly and knowledgeable. It as an easy process.

chris s. en

Grado:

nothing everything was fast a great

Tim S. en

Grado:

the online dropoff takes to long, at least in remote areas. I tried it on my drop off in Sheboygan, WI got all the way to the end for additional payment and it just wouldn't work.

DEBRA K. en

Grado:

El cliente no dejó un comentario.

Joan J. en

Grado:

El cliente no dejó un comentario.

Precious R. en

Grado:

There is no need for improvement because I found the services very easy, friendly and convenient. Thank you!

mary v. en

Grado:

El cliente no dejó un comentario.

Aaron B. en

Grado:

Thunder Auto people are awesome! Only place in town I highly recommend!

Susan K. en

Grado:

El cliente no dejó un comentario.

Kylie R. en

Grado:

When I went to pick up the Uhaul there were computer issues that were very inconvenient and I was surprised nothing was offered to make up for it. I dropped it on a night they were closed and upon receiving my bill the next day the rate per mile was more than double what I told. In addition the free 65 miles I was promised to drop it back at the same place instead of having to pay the miles out of pocket was not taken off as promised. When I called the location I was told there were no notes in the system and there was nothing she could do to remedy. I had to call Uhaul directly and have currently been waiting over 15 minutes to speak with a representative. I am hoping to make this right today.

Richard Robert M. en

Grado:

I had made arrangements with U-Haul to pick the truck up in Kiel, WI and have documentation that that was the pickup point. However, 24 hours prior to pickup, I was told that I had to come to Sheboygan, WI to pick up the truck. This change put me behind schedule and made me very upset. When I first made the reservation in Reno, NV, I was told and have confirmation that the pickup point would be Kiel, WI. , which is where I needed to pick up the truck. If you say the equipment will be at a particular pickup point, it is your problem in how to get it there.

steve c. en

Grado:

El cliente no dejó un comentario.

Kristin Z. en

Grado:

Absolutely nothing! The process was seamless & I was impressed by the newness, cleanliness, & drivability of the truck. Well done!

Susan H. en

Grado:

El cliente no dejó un comentario.

James R. en

Grado:

Darn near perfect from what I have experienced. Keep up the good work.

Justin P. en

Grado:

El cliente no dejó un comentario.

Paul J. en

Grado:

These people were great

Alan G. en

Grado:

Great service!!

Susan K. en

Grado:

El cliente no dejó un comentario.

Abraham H. en

Grado:

Gretchen was very helpful and pleasent to speak with. We needed to increase the size of our trailer at the last minute and Gretchen was knowledgable about what would work with our vehicle.

debbie t. en

Grado:

El cliente no dejó un comentario.

Tim W. en

Grado:

My main issue is Uhaul corporate changed my location, so when I showed up at the above luckily they were able to help. Next time, please send an email (vs text) confirmation when locations change or call me so I don't go to the wrong place.

Placido P. en

Grado:

El cliente no dejó un comentario.

Michelle P. en

Grado:

El cliente no dejó un comentario.

Peter G. en

Grado:

The trailer was very old and furthest away from the entrance. I had pulled up to the one most convenient for me (the customer) and a trailer that was newer and was told that I couldn't have that one. Expensive!

Ryan R. en

Grado:

El cliente no dejó un comentario.

John M. en

Grado:

El cliente no dejó un comentario.

Bruce B. en

Grado:

earlier hours

GARY L. en

Grado:

El cliente no dejó un comentario.

Shelly J. en

Grado:

Gretchen at Thunder Truck and Auto is always a pleasure to work with. She is very accommodating and organized.

Brent M. en

Grado:

The van was really dirty and all dinged up. Fix it.

Scott M. en

Grado:

El cliente no dejó un comentario.

Robert F. en

Grado:

Nice people to deal with. Explained everything thoroughly.

Benjamin D. en

Grado:

El cliente no dejó un comentario.

Dayna D. en

Grado:

El cliente no dejó un comentario.

Ashley L. en

Grado:

The main issue I have is that we know we filled up the tank to full and the gas pump auto-stopped when we filled up the tank, but we got charged as if we only filled the tank up 3/4 full. Unfortunately I don't think there's anyway for us to prove this, but it sucks that we had to pay another $32 on top of filling up the tank prior to drop off. Also, one minor thing we ran into is the driveway wasn't plowed and because of that we got stuck in the snow and couldn't get the uhaul in a good parking spot.

theo d. en

Grado:

El cliente no dejó un comentario.

William G. en

Grado:

El cliente no dejó un comentario.

Donna B. en

Grado:

El cliente no dejó un comentario.

francine m. en

Grado:

Gretchen was great--very helpful!! The office she had to work out of though is very outdated and messy; felt bad she has to work in that rustic environment.

Robin G. en

Grado:

I've used these guys twice now and they are great. Very easy pick up and drop off of U-Haul vehicles, and very friendly staff. I would absolutely use their U-Haul services again!

Robin G. en

Grado:

I would absolutely rent a U-Haul from Thunder Auto again. A friendly and effortless rental place! :)

Jeff C. en

Grado:

El cliente no dejó un comentario.

TOM O. en

Grado:

El cliente no dejó un comentario.

. en

Grado:

El cliente no dejó un comentario.

John E. en

Grado:

The cell phone pick-up / drop-off didn't work for me. The phone number & representative(s) saved the day.

jeff s. en

Grado:

El cliente no dejó un comentario.

Dennis K. en

Grado:

El cliente no dejó un comentario.

Lee P. en

Grado:

El cliente no dejó un comentario.

shawn b. en

Grado:

Staff was not very friendly

Patrick T. en

Grado:

Really quick in and out. Great job.

deb d. en

Grado:

Great customer service!

Wendy F. en

Grado:

Nothing. Service and overall experience was great! Thank you!!

Joseph C. en

Grado:

El cliente no dejó un comentario.

Thomas N. en

Grado:

Very accommodating and excellent customer service.

Cal J. en

Grado:

Absolutely excellent customer service!

JAMES R. en

Grado:

Nice place to rent from.

RUTH W. en

Grado:

El cliente no dejó un comentario.