Customer Reviews for Thriftee Self Storage
(Distribuidor de U-Haul del vecindario)

1,247 comentarios

1717 N Glendale Bl   Los Angeles, CA 90026
(No customer parking)

(323) 662-9973

Horarios de la ubicación

  • Lun. - sáb.: 8:30 a. m. - 6 p. m.
  • Dom.: 8:30 a. m. - 12 p. m.

Servicios en esta ubicación:

Contáctanos

(323) 662-9973

1717 N Glendale Bl
Los Angeles, CA 90026
(No customer parking)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 8:30 a. m. - 6 p. m.
  • Dom.: 8:30 a. m. - 12 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
2.0

Front desk was really helpful, guys working outside dispatching trucks and doing returns are extremely rude.

Gabriela B. 
Clasificación:
5.0

The location of this UHaul is a little tough due to traffic congestion, and the location itself is very small. But the service is great, very nice people and they always have equipment ready to rent.

BENNY S. 
Clasificación:
5.0

Friendly service and efficient process

Ryan W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Talie M. 
Clasificación:
5.0

Absolutely professional and efficient at checking us in & out!! A perfect move!!

DARCY P. 
Clasificación:
4.0

The people were super nice and helpful. Great to deal with. The Van was excellent .

William L. 
Clasificación:
5.0

This place was amazing. Very friendly and helpful staff, I only want to go here now.

Thomas B. 
Clasificación:
5.0

Friendly

Danny R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wesley D. 
Clasificación:
5.0

I have been renting Uhaul trucks for Almost 50 years. This place by far was my best experience. Mainly because of the service I received from the gentleman that helped me. Kind, respectful, and most importantly, FAST David Nagoshiner Anonymous L.A. Clothing

David N. 
Clasificación:
5.0

The guys at Thriftee storage are kind and awesome!

Collette M. 
Clasificación:
5.0

I got some hassel at the end of my trip because the lady that checked me out did not change the gas level in the computer. I know if I didn't have as nice of a lady in vegas, it would have cost me money that it should not have.

Nicholas W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Noghreh K. 
Clasificación:
5.0

Sonia was extremely helpful and kind. She was quick and answered all of my questions. Highly recommend!

Jordan H. 
Clasificación:
1.0

Ii was told that one free month of storage came with the truck rental, It was not applied in the drop off location for me

louis T. 
Clasificación:
5.0

Everyone was very kind and helpful.

Candace K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Freddy Alexander R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dannielle J. 
Clasificación:
5.0

N.º 1

Timothy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glorivette S. 
Clasificación:
1.0

El cliente no dejó un comentario.

David A. 
Clasificación:
1.0

Truck rear light casing was broken and front desk misled on gas refill, not disclosing that van could be filled past F line on gas tank. Led to overfill by $14 dollars. Will never use uhaul again.

Sergio P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lee F. 
Clasificación:
5.0

Great customer service!

Pilar B. 
Clasificación:
5.0

El cliente no dejó un comentario.

LUIS C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Napasorn K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Herson C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Amy A. 
Clasificación:
5.0

Staff at Thriftee were super nice and helpful. I felt comfortable leaving my belongings under their care for a month while I was traveling - thanks!

Katherine B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Pasquale B. 
Clasificación:
1.0

The staff charged me for insurance that we did not order and they gave me the truck with 1/4 tank of gas. They didn't give me an invoice when I picked up the truck so I had no proof that it only had 1/4 tank. This caused problems when I dropped off the truck because they wanted to charge me for missing gas.

Susanne M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Marie J. 
Clasificación:
5.0

El cliente no dejó un comentario.

RORY J. 
Clasificación:
5.0

Nothing, very helpful and friendly crew.

Rory M. 
Clasificación:
5.0

Friendly and accommodating.

Douglas Y. 
Clasificación:
1.0

Took money after I complained about the cap being broken .

Quuu J. 
Clasificación:
5.0

The nicest people, the best and fastest check in and check out. Very much appreciated everything about them.

SUSIE F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nathan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas Y. 
Clasificación:
3.0

El cliente no dejó un comentario.

Justin K. 
Clasificación:
1.0

$20 a gallon is ridiculous for feeling U-Haul truck you are eight times the national average you should be sued for this and you guys should be going to jail for robbery it is ridiculous plus a service fee on top of that for a total of like $200 it is crazy go to jail

JOSE R. 
Clasificación:
5.0

Very nice people working there

Julioc V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathan S. 
Clasificación:
1.0

The cargo van was filthy dusty cab was dirty left over jug of someone water container so dusty you could of write your name if you wanted back also had dust pieces of paper also some nuts and bolts lest over from past renters the outside also dusty dirty and seems to be smudged dirt and blood drops on driver side I would never come to this location again I'll stick with the fletcher location they are very clean I rent atleast 3 time a month never seen this sort of unclense condition

Janet P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEVIN M. 
Clasificación:
4.0

Staff was easy going and really nice - no parking though so bring someone that can drop you off and pick you up. Street parking available on the tiny street near the place.

Amy H. 
Clasificación:
4.0

Sweet old LA spot. Very nice people. Very relaxed. Excellent service.

Jochen L. 
Clasificación:
5.0

Air conditioning not working properly

Elvin C. 
Clasificación:
4.0

Nothing. Customer service was excellent. I was in need of my rental 2 days longer than was first expected and everybody was super understanding and so patient with me. They've gained a customer for life with me and my experience with renting a u-haul truck.

Cannon C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert W. 
Clasificación:
3.0

El cliente no dejó un comentario.

nabor C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bradley V. 
Clasificación:
5.0

Always top notch!

jonathon G. 
Clasificación:
5.0

Very nice staff for being a third party! They were really helpful and had lots of ways to help me with since the reservation was made by the organization I work for and they had a lot of requested specifications.

Carlos R. 
Clasificación:
5.0

El cliente no dejó un comentario.

rosa T. 
Clasificación:
5.0

I was well please,thank,s. I will come back. THANK,S Sam McFarlin.

SAMUEL M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristine S. 
Clasificación:
5.0

Staff were awesome!! but I wouldn't want my stuff in these units :/

Frannie R.  |  Overall Experience 
Clasificación:
5.0

Easiest U-Haul experience I've ever had.

Chloe S. 
Clasificación:
5.0

Excellent efficient friendly service !

Erin D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis M. 
Clasificación:
5.0

El cliente no dejó un comentario.

arnold A. 
Clasificación:
4.0

Clean the windshield. Gentlemen who helped me was friendly, professional, and helpful. I did watch them check oil and transmission fluid which was great.

Mitch R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUAN S. 
Clasificación:
5.0

Your costumers service is very good no attitude like one in Hollywood

Oscar B. 
Clasificación:
5.0

These guys are the best

ELLIE F.  |  Overall Experience 
Clasificación:
1.0

my moving assist company recommended to me during the check out process took my money and never showed up.

Liam U. 
Clasificación:
4.0

El cliente no dejó un comentario.

Manuel B. 
Clasificación:
4.0

Very fast and accessible. Kind service.

Monica W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Froilan A. 
Clasificación:
5.0

El cliente no dejó un comentario.

matthew L. 
Clasificación:
5.0

El cliente no dejó un comentario.

GINA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Emerson G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Damian P. 
Clasificación:
5.0

It was perfect, thank you.

Amy W. 
Clasificación:
2.0

El cliente no dejó un comentario.

Ben V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Margaret D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mikkola G. 
Clasificación:
5.0

I'm forgetting the name of the proprietor but he was super friendly and the service was great! Made it super fast/easy and had a fun personality. very pleased

Jeffrey A. 
Clasificación:
4.0

I had a hassle free process. Everyone at the location was nice and understanding. I'd rent from that location again!

EVENTOR C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sarah P. 
Clasificación:
1.0

Have a safe location that the huge uhaul trucks can get in and out of without risking your life. Plus parking is horrible at this location.

Michael G. 
Clasificación:
5.0

El cliente no dejó un comentario.

George M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David E. 
Clasificación:
5.0

I been with this storage company for 6 months plus or so and I've never had a problem with anything. The staff are friendly and helpful. I would use storage here again if I ever move back to downtown LA thank you so much.

Chandana E.  |  Overall Experience 
Clasificación:
5.0

They were extremely helpful. It's a bit if a tight location, but both U-Haul reps were very reassuring, giving perfect direction for the logistical maneuvers. Hook up was easy, friendly, and fast. Exactly what one wants for a rental.

William M. 
Clasificación:
5.0

I think your good over all

MARIA C. 
Clasificación:
5.0

Overcharged $5.00 for blankets 12 vs 6. I emailed asking for an adjustment and haven't received a response. Otherwise everything was great

ed A. 
Clasificación:
5.0

Literally no comments, everything was seamless and as easy as could be. Pick up and drop off took all of 5 minutes if that. Highly recommend!

Elizabeth M. 
Clasificación:
5.0

Extraordinario servicio al cliente

Vladimir D. 
Clasificación:
5.0

Very nice people working at this location!

Scott M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marianne V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rosette S. 
Clasificación:
5.0

What absolutely shines at this location is the customer service. Every person we dealt with was kind, helpful, generous with their time. The staff here really goes above and beyond. I'd recommend to anyone and will definitely be back.

KATHLEEN M. 
Clasificación:
4.0

El cliente no dejó un comentario.

JENELL P. 
Clasificación:
5.0

Felipe is AWESOME and provided fantastic customer service.

Jane H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ivan A. 
Clasificación:
4.0

The man checking us out was so wonderful. It was a stressful day, and he made getting the truck easy and delightful. ¡Gracias!

Milly S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joshua E. 
Clasificación:
5.0

El cliente no dejó un comentario.

PRISCO M. 
Clasificación:
5.0

Very easy process, would use them again!

Aneesa C. 
Clasificación:
5.0

Exc3lnet3 servicio srta..Sonia 1717 glendale

JUAN C. 
Clasificación:
5.0

The entire experience was super easy and smooth. Most importantly the customer service was stellar! Very kind and helpful

Tina H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesus B. 
Clasificación:
5.0

Very friendly, courteous and competent. One of the best U-Haul experiences I have had.

SAM K. 
Clasificación:
5.0

Very expensive, very dirty and lots of hidden charges. I won't recommend this storage to anyone

Amihan A.  |  Overall Experience 
Clasificación:
5.0

This is a very well maintained, reasonable price and safe storage. It's the best storage Ive he the experience to deal with in Los Angeles.

SHALISHA S.  |  Overall Experience 
Clasificación:
5.0

the staff here is amazing.

ROBERT W.  |  Overall Experience 
Clasificación:
1.0

I did not make this booking ! Tried to cancel with U-Haul but was redirected to Thriftee Storage Co., who never answered the phone ! Please DO NOT charge my account for this ! I will follow up.

jacob S. | Reservación
Clasificación:
5.0

We did not end up using this facility for storage (our truck wouldn't fit), but the staff was very helpful in helping us find other arrangements.

Michael B. | Reservación
Clasificación:
3.0

The area is not limate controlled which is important to note. Im not sure if that would be good for long term storage. The staff, however, is incredibly kind and attentive so thats great.

TIFFANI C. | Reservación
Clasificación:
5.0

Truman K. | Reservación
Clasificación:
5.0

Felipe & Daniel were very helpful; Felipe directed me to get a larger storage unit so my stuff would fit (he was right; this one's pretty much stuffed to the gills). I'm glad I'm renting a unit here.

Stephanie S. | Reservación
Clasificación:
3.0

Prices were pretty low, but too far from my location

Hanah C. | Reservación
Clasificación:
5.0

Everyone was very friendly and helpful. It was super easy to access my unit and they made the process very smooth. ¡Gracias!

Megan C. | Reservación
Clasificación:
5.0

Everyone at Thriftee Storage was friendly and welcoming when I arrived. Daniel who took care of me was helpful and accommodating as I ended up needing a larger storage space. Thanks Daniel!

Karen L. | Reservación
Clasificación:
5.0

As my move did not go as planned, I was unable to move into the facility as scheduled. However, I do plan on renting/moving in ASAP, as both reservation procedure & price are excellent.

Stephanie S. | Reservación
Clasificación:
5.0

I did not utilize the storage unit

tanai c. | Reservación
Clasificación:
2.0

I cancelled this storage location. I called to ask a question and I was told that they would be closing at noon. that is unacceptable so i cancelled and rented a storage space elsewhere.

Rebecca T. | Reservación
Clasificación:
5.0

I did not use unit but the process for reserving the unit was smooth.

Stephanie L. | Reservación
Clasificación:
5.0

Since I usually came from out of town after work, the hours weren't always convenient. However, the staff is so friendly and helpful I'd choose them again for my storage needs.

Nikita G.  |  Overall Experience 
Clasificación:
3.0

Couldn't find my reservation when canceling, even though I was reading the number of of the U-Haul confirmation page.

damon f. | Reservación
Clasificación:
4.0

Sonya was unbelievably helpful!

Andre T. | Reservación
Clasificación:
4.0

The facility is a bit run down and unloading space was cramped, but the women working the desk was extremely helpful, friendly and went out of her way to get us right next to our storage space

Thomas T. | Reservación
Clasificación:
3.0

Did not use. Was not a convenient location for us

Privacy R.  |  First Impressions 
Clasificación:
3.0

I didn`t order storage. The errant reservation was cancelled.

Privacy R.  |  First Impressions 
Clasificación:
3.0

I didn`t order storage. The errant reservation was cancelled.

Privacy R.  |  First Impressions 
Clasificación:
3.0

overall not bad

Privacy R.  |  First Impressions 
Clasificación:
4.0

I had no problem canceling my order after I changed my mind. They helped me with that promptly and courteously.

Privacy R.  |  First Impressions 
Clasificación:
5.0

Felipe at Thiftee Storage was very pleasant and helpful, and the move-in went off without a hitch. I was very pleased.

Privacy R.  |  First Impressions 
Clasificación:
5.0

Customer service was excellent. Very friendly and helpful. We also didn`t have to walk far to get to our storage room.

Privacy R.  |  First Impressions 
Clasificación:
5.0

Renting the cargo van and driving was fun and move went smoothly. It was great to make,reservation online and site staff follow through. ¡Gracias!

Privacy R.  |  First Impressions 
Clasificación:
5.0

Felipe was thorough and professional in assisting with finalizing all paperwork regarding my rental. Very personable and friendly.

Privacy R.  |  First Impressions 
Clasificación:
5.0

Sonia was extremely helpful of size difference of storage spaces. She was informative in the charges that made it easy to choose. Thanks for great customer service people like Sonia.

Privacy R.  |  First Impressions 
Clasificación:
4.0

Staff was nice place was clean my move in went very smoothly. I only need my unit for a short time ,but I would not dealing with staff on a long term bases

ELLIOTT D.  |  First Impressions 
Clasificación:
3.0

Overall it was okay but the reason I chose this facility is that there was no mention of any administrative fee when I made this reservation.

Privacy R.  |  First Impressions 
Clasificación:
3.0

I actually cancelled my reservation. I didnt need a storage room anymore.

Privacy R.  |  First Impressions 
Clasificación:
1.0

This place is beyond run down, its not easy to maneuver a cart because the lot isn`t flat and there are many narrow or awkward halls and doorways. This would`ve made my move a nightmare

Privacy R.  |  First Impressions 
Clasificación:
3.0

Good service. Very hospitable and understanding.

Privacy R.  |  First Impressions 
Clasificación:
4.0

The staff here are very friendly and helpful. Definitely makes me feel at ease!

Privacy R.  |  First Impressions 
Clasificación:
4.0

The owners are very helpful.

Privacy R.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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