Customer Reviews for Thomsen Oil Corp
(Distribuidor de U-Haul del vecindario)

431 comentarios

806 E South St   Hastings, NE 68901
(East on of Hastings on HWY 6 Gas Station on the South Side of the HWY)

(402) 463-6275

Horarios de la ubicación

  • Lun. - vie.: 8:30 a. m. - 5 p. m.
  • Sáb.: 8:30 a. m. - 1 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(402) 463-6275

806 E South St
Hastings, NE 68901
(East on of Hastings on HWY 6 Gas Station on the South Side of the HWY)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8:30 a. m. - 5 p. m.
  • Sáb.: 8:30 a. m. - 1 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

Bruce B. 
Clasificación:
5.0

El cliente no dejó un comentario.

John R. 
Clasificación:
5.0

Nothing exceptional service

John Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick H. 
Clasificación:
4.0

Let them know when there is a truck available.

Kevin H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey K. 
Clasificación:
3.0

Truck had starting issues ac did not work

David C. 
Clasificación:
5.0

El cliente no dejó un comentario.

John K. 
Clasificación:
5.0

Great friendly staff. Helpful

Greg B. 
Clasificación:
4.0

One tire needs replaced

Annette P. 
Clasificación:
2.0

Truck wasn't ready for an hour after scheduled time but I was charged for the full time. Clerk was nice but did not know how to use computer which caused further delay. Prepaid for blankets but was told at pick up they weren't available. Just before drop off, couldn't access info about how much fuel needed to be in tank. Link had expired.

Ellen E. 
Clasificación:
5.0

The equipment was clean, but the check engine light was on and the drive cabin leaked water when it was raining.

Katie O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Colton K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jake Y. 
Clasificación:
5.0

Very easy to work with and friendly. Would recommend and use again

Steven A. 
Clasificación:
5.0

Would use again! Thanks

Dan C. 
Clasificación:
3.0

Actually refund the difference of the $100 required deposit when total bill is below that.

Jessica D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy J. 
Clasificación:
4.0

Nothing that I can think of, my experience went well!

ERIC B. 
Clasificación:
4.0

The older gent renting us our trailer was just sweet as could be. Very helpful so polite.

Karen P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Russ R. 
Clasificación:
1.0

El cliente no dejó un comentario.

BRITNEE V. 
Clasificación:
3.0

Have a way of checking your vehicle in after hours on the weekends when most places aren't open on Sundays you get charged 2 additional days plus milage for having to drive it to the nearest uhaul station for pick-up and return. Won't be using uhaul in the near future

Trevor G. 
Clasificación:
3.0

The contact person at Thomsen Oil was personable, knowledgeable and knew the process resulting in a time efficient vehicle pickup. However, I do feel the customer (myself) had to make more concessions in the process than UHaul. A couple days before the rental period I was advised that no truck was available in Grand Island but one was in Hastings, NE. This meant extra driving to the pick up location and use of time on my 1-day rental driving to the original destination where the move was to occur. I did appreciate the extra miles allowance (35-miles). On arrival on Saturday in Hastings, I was then advised that there was no appliance cart and the only access to one would be just if one came in on a prior rental. This item was paid for and listed on my original document. I was offered a 2-wheel chart which was not an appliance cart. At time of pick up, I was not charged for the appliance cart. I had to make other arrangements to mover load and unload the appliances. I just felt the customer was making more concessions than the UHaul company was doing as the extra mileage was granted to make up the miles from Hastings to Grand Island. To promote the UHaul name to others, I'm left with little other than what I shared. I would have been appreciated to know a cart was not available before getting the truck on Saturday morning. Thank you for reviewing my comments. Commitment to customer service says a lot about a company. Steven Woodside

Steven W. 
Clasificación:
5.0

Hours open

Michael C. 
Clasificación:
5.0

El cliente no dejó un comentario.

dennis V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edgar P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Trevor R. 
Clasificación:
5.0

Nothing everything was perfect

Tracy C. 
Clasificación:
3.0

El cliente no dejó un comentario.

anthony M. 
Clasificación:
4.0

The steering on the vehicle was complicated to keep on the road. Not sure if the steering was the problem or the alignment. I hope you check it. That was hard to control.

tammy W. 
Clasificación:
2.0

When I called in to reserve the truck, I wasn't told there would be a charge for mileage, especially at $.99 a mile. Then when I was checking out, he couldn't get the computer to accept what I had rented. It took forever. Now looking at the receipt, I noticed he charged me for 2 utility dolly's and I only rented one and one appliance dolly. I wanted 10 furniture pads, but he only had 2, so he charged me for one. So with the extra mileage charge and dolly charge, I paid about 2 1/2 times more than what I had expected. I thought my bill would be around $66.95, but it ended up being $156.54. I was not a happy camper.

Debbie H. 
Clasificación:
5.0

Very quick checkout, and great customer service. Friendly staff also helped the transaction go smoothly.

Edward K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Stephanie K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick S. 
Clasificación:
5.0

Quick and friendly service!

Ashley G. 
Clasificación:
2.0

Take pride in your work. Definitely did not show by the looks of the truck I had to drive 40+ miles to pick up then drive it back to the original starting point because somebody from uhaul screwed me over.

Shawn A. 
Clasificación:
4.0

I had requested a truck in Grand Island< Ne...was told I had to drive to Hastings when I went to pick up the truck, I was not given any notification that the pickup spot had been changed!

Mark S. 
Clasificación:
5.0

El cliente no dejó un comentario.

TREVOR S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan K. 
Clasificación:
5.0

The staff went above and beyond by contacting us when they found my lost phone. Very courteous and helpful staff.

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

David A. 
Clasificación:
4.0

Very helpful

PAUL B. 
Clasificación:
4.0

Truck was a local use truck, making it very hard to use over the road. No cruise control meant a more difficult drive.

SAMARIA S. 
Clasificación:
1.0

I had the truck reserved for Grand Island and prepaid. They called me and said they don't have a truck for me and made me drive 30 miles to Hastings to pick it up. that's BS.

Kenneth P. 
Clasificación:
5.0

El cliente no dejó un comentario.

LORIE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joyce G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kimberly K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Wellington S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JoAnn K. 
Clasificación:
5.0

El cliente no dejó un comentario.

C.l W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon T. 
Clasificación:
5.0

Very good customer service. I checked my truck in online and the computer billed me for an extra day. I contested the charge and they corrected it online but the guys from Thomsen Oil called and followed up to make sure my Bill was correct.

Jamy S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Curtis S. 
Clasificación:
3.0

After the original mixup was figured out and my account was credited everything was fine. That's the only reason for the AVERAGE on the first question.

Jill K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey S. 
Clasificación:
5.0

El cliente no dejó un comentario.

VICTOR S. 
Clasificación:
1.0

When I got in the truck the headliner was hanging down , had to use visor to prop it up to see. Knob on window fell off in my hand when I tried to roll down the window. Had to drive it 40 miles and it was the toughest ride I've ever been on. One of the inside passenger tires was completely bald! And flat. Driving it back was even worse. My son followed us and said it didnt drive straight. He ad his phone out to dial 911, because it was leaning so bad. (The truck wasn't full and it was loaded evenly. When we took it back I told the guy the truck was horrible and it was a death trap, he walked off! He let another man finish and check us in. Horrible! I hope it is serviced and no one is killed driving it

Joseph P. 
Clasificación:
4.0

El cliente no dejó un comentario.

cecil K. 
Clasificación:
5.0

Update the phone number and hours you have for Thompson Oil on your website, it it incorrect.

Dennis C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rob O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joshua S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Larry D. 
Clasificación:
5.0

No improvement needed. Great service. Thank you!

Nicole A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ashley W. 
Clasificación:
4.0

This is the first time renting a small enclosed trailer and everything went very wee with the whole experience

Sharon K. 
Clasificación:
5.0

Service excellent. Uhaul nice. Thanks

Andrea R. 
Clasificación:
5.0

Again everything was great!

cindy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

brad B. 
Clasificación:
1.0

Make sure the trucks are in well repair, make sure the location discloses that you won't get your rental for 24 hours, and maybe check the vehicles for cleanliness.

Maili K. 
Clasificación:
5.0

I certainly appreciated the guys at Thomsen Oil in Hastings, NE working beyond the call of duty to find me a truck, and for working out an affordable price for the rental. Great service!

Byron J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Steve C. 
Clasificación:
5.0

Possibly put shocks or springs on the tow dollies. It would help when they are empty and the roads have pot holes everywhere.

Timothy K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Autum C. 
Clasificación:
5.0

El cliente no dejó un comentario.

tim W. 
Clasificación:
5.0

Everything was great friendly and helpful staff

Vincent M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chad T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Colleen K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ricky M. 
Clasificación:
5.0

The only negitive was i wasn't told that the truck's speed had a governor. Customers should be told.

Jeremy D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather R. 
Clasificación:
4.0

El cliente no dejó un comentario.

RICK H. 
Clasificación:
5.0

Easy to drop off.

Gerald H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tarsala M. 
Clasificación:
5.0

Estuvo todo bien Servicios rapido

joel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan R. 
Clasificación:
3.0

El cliente no dejó un comentario.

John H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Byron J. 
Clasificación:
5.0

Friendly and great to work with!

Cary D. 
Clasificación:
5.0

You did everything very well i was very happy

kevin F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian G. 
Clasificación:
3.0

Drop off was after hours

Mark C. 
Clasificación:
1.0

I had preordered my truck and trailer the week before I was to leave. Then was called and informed that what I had ordered was not going to be available. Then when I went to Hastings I still didn't even get what I had ordered and on top of that had to again pay $2500 to get a truck and trailer after I had just paid $2500 a week prior.

jesus R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ericka W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lyle K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew B. 
Clasificación:
5.0

The man who helped me was very professional, polite, and efficient. I wish I knew his name, but he clearly stopped working on something else to come attend to the customer.

Aaron P. 
Clasificación:
4.0

El cliente no dejó un comentario.

William H. 
No se han enviado comentarios para esta ubicación.

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