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Jodi P.
Customer Reviews for Thompson Floor Covering LLC
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Allow the return site to upload location tagged pictures from the gallery on the phone, not just the camera
Marcia G.made reservation well in advance for uhaul at Smethort Pa. had to get it at Kane Pa. Charged for the additional miles, reserved 2 hand carts truck only had 1 appliance hand cart. went to recommended gas station on return day only pump working was ethanol free at almost $5.00 a gallon.!
ROBERT G.Check to make sure the trailer tires aren't old and worn!
ERIC B.If someone makes a reservation, U-Haul should make sure there will be what the person wants at the location they prefer. If not, don't call it a reservation.
JOHN R.The truck was clean but it did not drive well. The brakes were squealing from the time I picked it up.
RICHARD S.Nothing. They were friendly, went over everything and the service was excellent
JONELL F.Put ramps on the small trucks also.
SHANE L.The windshield wiper was broken.
CURTIS C.Not a thing, Helped me hook up, explained how to load car, strap it down. Very easy to load and use. Only complaint the driver's side ramp makes all kinds of noise rattling.
TODD H.Very friendly and the truck was spotless
STEVEN S.Thanks to everyone. It worked out great.
raymond F.I set it up online and when we went to pick it up, everyone was wearing a mask and were very courteous. Our sales person even pronounced and spelled IROQUOIS correctly!
ROBERT W.Overcharged first gas. We returned with more gas than we left with.
Richard S.This place of business is only open sometimes. Upon arrival there is no support for return. U-Haul assumes everybody has cell phones and apps. What do you do, no personnel and no phone, Your apps alway through this rental process sucks! I reported the bad tire on line, but the info never got to the drop off point!
DONALD D.Helpful at time of return
JASON K.Customer service was excellent no complaint what so ever the lady who helped us answered and assisted us with every step of the way all I could recommend is the equipment be serviced/lubricated more frequently being it sits outside in the elements the ratchet straps were a bit tough to deal with.
Henry C.very nice to work with above and beyond
Robert C.Not a thing. Dont try to fix it if it aint broke.
PATRICK K.Excellent place to do business.
JIm S.A dropped the u-haul truck off With the appropriate amount of gas and I still got charge $23 somehow Bullship Running over a billion dollar scheme
Rodney H.Overall great experience!
Bonnie P.Thx for everything and working with our wild schedule and changes!!
Matthew S.I reserved my uhaul a month in advance and was send somewhere else because they didnt have it
david P.Ordered 10 ft truck, got 15 ft truck...wasn't happy about the switch. Should be warned if going to do that...
John S.Great customer service. I would highly recommend this location for all your U Haul rentals.
Harold M.The representative was very helpful and very friendly -would recommend this location to family and friends
KRISTINE O.Great service & friendly staff
RICHARD B.Nothing. Service, owner, employees and uhaul truck were great! Can't express enough how awesome the owner treated me. Perfect service! Already recommend to family. THANK YOU!!
Amy T.Great place to work with!
Daniel W.I was very disappointed in my Uhaul experience. However this was due to main office and service from them, which was poor and uncooperative. Uhaul does not try to work with customers. and their online reservation process is misrepresenting. However the sight they sent me to instead of what I reserved was very receptive and friendly. Although I was upset over having to go 30 miles out of my way that I was not expecting and had to rearrange my schedule for the day that was not expected, the staff at this location made up for it with their personality and willingness to assist. The satellite locations are what keeps Uhaul going, not the main business.
Terry C.Shovel/plow parking and walking areas. Otherwise, location was easy to find, convenient 24/hr site
Janice S.Great customer service!
Adam M.Very friendly staff, quick and easy.
Robert M.Bill and Ann were both outstanding!! I don't know how you could improve on them.
john D.Very attentive, thorough and super friendly! All uhaul reps could learn from him! He had cool equipment to unhook the trailer. You could tell he had this service perfected.
LORI C.Just a little too far to drive for a uhaul. Drove about 1.5 hours one way to pick it up.
Terence C.I think there prices are way to high .. I know ill never use them again . $200.00 to move 12 miles away .
ANTHONY R.Informed and helpful rep at this location.
Heather S.In Tulsa I paid 20. To have vehicle loaded on trailer when arriving in Kane Pa at Thompson floor covering they refused to unload vehicle and then said they will unload my vehicle for 75.00 a customer standing in line said that's absurd and said cmon I'll help you take your car off the trailer.
russell M.nothing
KARL K.