Customer Reviews for Thompson Detailing And Garage
(U-Haul Neighborhood Dealer)

6 reviews

3037 N Prospect Rd   Peoria, IL 61603

(309) 402-0338

Office Hours

  • Mon-Fri: 11 am–3 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(309) 402-0338

3037 N Prospect Rd
Peoria, IL 61603

Services at this Location:

Office Hours

  • Mon-Fri: 11 am–3 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:
Rating:
1.0

There was nobody at the site when you dropped off your U-Haul. They said they were going to be open at 11 o’clock and they were not. There were other people waiting for them to open and they never showed up. I called the one 800 number for U-Haul, and told them that They never showed up to open the facility so I dropped off the U-Haul and dropped off the key in the drop off box, I do not recommend the site at all.

Candy Bryant 
Rating:
5.0

I received prompt attention on this chilly day. The first guy politely hooked up the car hauler to my truck. The second guy came out and took pics and he too was very nice. The first guy then brushed off the snow from the trailer, had me hit the turn signals/brake lights and running lights. All good.

Eddie Beaver 
Rating:
1.0

Person didn’t, know how to process the order. Had to pay $125 before they would release the trailer, they didn’t report to U-Haul that the trailer was picked up so my credit card was also charged. Unable to contact anyone at this site as phone numbers listed are unavailable!

Kathleen VanLaecken 
Rating:
1.0

I couldn’t get in contact with anyone at this location for two days. Finally had to get a territory manager involved. Trailer tire had a nail in it.

Stephanie Guerrero 
Rating:
3.0

The trailer was very dirty when I picked it up. I originally reserved the trailer to pick up in Washington, IL and drop off in Frontenac, KS. My reservation was changed for some reason.

Jason Gold 
Rating:
3.0

They did their best!

Daniel Seed 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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