Customer Reviews for Thomas Nursery & Feed
(U-Haul Neighborhood Dealer)

105 reviews

9695 LA Hwy 15   Farmerville, LA 71241

(318) 368-1626

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat: 9 am–2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(318) 368-1626

9695 LA Hwy 15
Farmerville, LA 71241

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat: 9 am–2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Leave it alone, if it ain’t broke don’t fix it :)

Michael Ray 
Rating:
4.0

Customer did not leave a comment.

Todd Pryor 
Rating:
5.0

The owners of Thomas Nursery are fabulous !

DAVID BRYAN 
Rating:
5.0

Customer did not leave a comment.

Ellice Meinert 
Rating:
5.0

Customer did not leave a comment.

Lora Lee Yelverton 
Rating:
4.0

Renting the truck was horrible. We requested a place close to us & ended up having The location changed twice. We drive over on Friday to pick up after hours & the keys were not left in the box for us. We then had to drive back over the next morning. Upon arrival the staff was amazing & very apologetic for our inconvenience.

Kenneth Musgrove 
Rating:
5.0

N/A

Keneshia Williams 
Rating:
5.0

Very good people.

WILLIAM PATTERSON 
Rating:
5.0

Customer did not leave a comment.

Clarence Henderson 
Rating:
5.0

Ryan provided excellent customer service. He is a true asset.

Michael Braddock 
Rating:
5.0

Customer did not leave a comment.

Harlin Knight 
Rating:
4.0

Customer did not leave a comment.

Jane Gary 
Rating:
3.0

Customer did not leave a comment.

Samuel Owen 
Rating:
5.0

Very easy rentals

Darren Berry 
Rating:
3.0

Customer did not leave a comment.

Robert Ozon 
Rating:
4.0

Customer did not leave a comment.

Robert Ozon 
Rating:
5.0

Customer did not leave a comment.

Jerry Watkins 
Rating:
5.0

Great Service and very respectful people

Jayden Brown 
Rating:
1.0

Customer did not leave a comment.

terry munn 
Rating:
1.0

Customer did not leave a comment.

terry munn 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Thomas 
Rating:
5.0

Customer did not leave a comment.

Fred Wall 
Rating:
5.0

Very courteous and helpful staff! The rental I reserved was late coming in from the previous rental and the folks at Thomas Nursery did everything they could to get me out the door as quickly as possible. Great people!!!

Nathan Pettit 
Rating:
5.0

Customer did not leave a comment.

Leroy Dissinger 
Rating:
5.0

Very helpful and was very quick!

RONALD MANGUS 
Rating:
3.0

If I rent a trailer the chances of having the wire hook up is slim. This should be provided seeming how it is required to legally pull the equipment rented.

Christy Faircloth 
Rating:
3.0

The rental was in horrible mechanical shape. No pick up when gas pedal was pressed and the steering alignment was so bad it was hard to keep on the road. In my opinion it’s not a safe vehicle for rental in its current state.

JEFFERY DISON 
Rating:
5.0

Customer did not leave a comment.

John Thomas 
Rating:
5.0

Customer did not leave a comment.

RUSSELL SMITH 
Rating:
5.0

Customer did not leave a comment.

Robert Davis 
Rating:
5.0

Customer did not leave a comment.

Roseanne Hutchinson 
Rating:
1.0

It took 4 trailers before I had a good one. The owner got mad and snapped at me because I refused to keep connecting my truck to trailer to find a good one. Said that is the only way to see if they are good. They mixed trailer numbers, one trailer had fender falling off. One had light out. Another had piece welded to fender ramps to prevent full stow on ramps making trailer too low, an inch from the ground.

Don Woods 
Rating:
2.0

The one problem was the location of the keys. There was a lock on the main gate so you had to walk up and down an embankment to get to the key location. If the location is open it appears it would be better or they need to move the key box for 24/7 access.

Sherry Brown 
Rating:
5.0

They did great no complaints here

valerie moore 
Rating:
5.0

Customer did not leave a comment.

Peter Shkuratoff 
Rating:
5.0

This location ans easy to find. The app checkout process was super easy and explained everything . My only suggestion would be to have the lock key drop box closer to the gate for after hour pickup. We had to climb the fence to access the key drop box by the stores front door.

Kristi Shields 
Rating:
5.0

Customer did not leave a comment.

John Legg 
Rating:
5.0

Customer did not leave a comment.

Isaac Martinez 
Rating:
5.0

Great experience!

Robert Guyewski 
Rating:
5.0

Easy and efficient drop-off

Howard Bailey 
Rating:
3.0

You charged me twice for the truck I want my money back

RICKY MCDANIEL 
Rating:
3.0

Customer did not leave a comment.

Dollie Henderson 
Rating:
5.0

Customer did not leave a comment.

Brandy Clayton 
Rating:
5.0

Customer did not leave a comment.

Charlene Winscot 
Rating:
5.0

We lost tread on one tire and had to do a service call. Not sure they could have anticipated. They were helpful and directed us on what to do. Would use them again.

Paula Burgess 
Rating:
5.0

Customer did not leave a comment.

Davia Byrd 
Rating:
5.0

Great representative Good equipment.

zed khan 
Rating:
5.0

Customer did not leave a comment.

Stephanie Shields 
Rating:
2.0

Did not have the dolly ready. Took almost 30 minutes to get it. Truck was not clean.

Timothy Kocher 
Rating:
5.0

Will rent from here again

Mark King 
Rating:
5.0

Customer did not leave a comment.

Dayna yeldell 
Rating:
5.0

The price

Yasmeen Gary 
Rating:
5.0

Bring the price down some on renting a UHaul for only for renting for couple hours up to 6 hours. The pricing shouldn’t be that high if you only using it for the day you rented it out

Devin Page 
Rating:
4.0

Customer did not leave a comment.

Randy Banks 
Rating:
5.0

Customer did not leave a comment.

GERALD FOSTER 
Rating:
2.0

Customer did not leave a comment.

Steven Raymond 
Rating:
5.0

Excellent service from everyone there.

Charles Dawson 
Rating:
5.0

Customer did not leave a comment.

CINDY SKAINS 
Rating:
3.0

Customer did not leave a comment.

Brandy hill 
Rating:
5.0

None

Cullen Smith 
Rating:
5.0

Very nice, helpful and efficient

Rosanna Rogers 
Rating:
5.0

Customer did not leave a comment.

gerald lee 
Rating:
5.0

Nothing, everyone was very helpful and friendly.

Dennis Rogers 
Rating:
5.0

Maybe you could have more of the larger trailers available

Cary Allmon 
Rating:
1.0

told that auto transport had something wrong and they insisted did not. Had to call and arrange to swap out because there was a serious problem. The location originally rented from told us they were gling to tell uhaul not to allow us to rent again...horrible customer service at location in Farmerville Louisiana

Darrell Armstrong 
Rating:
5.0

Customer did not leave a comment.

Dawn Slezak 
Rating:
5.0

Prompt and courteous service

WILLIAM PATTERSON 
Rating:
5.0

Don't double book the same trailer.

Lonnie Butler 
Rating:
5.0

Customer did not leave a comment.

William Albritton 
Rating:
5.0

Customer did not leave a comment.

Trinity Smith 
Rating:
5.0

Customer did not leave a comment.

AMY MULHERN 
Rating:
5.0

Customer did not leave a comment.

Michael Huffman 
Rating:
5.0

Customer did not leave a comment.

HENRY KING 
Rating:
5.0

Family owned and operated. Special people.

CULLEN SMITH 
Rating:
5.0

They were great to work with and kept me up to date on any changes that had to be made.

KARL GRAVES 
Rating:
5.0

Customer did not leave a comment.

TYLER FARRIS 
Rating:
3.0

Customer did not leave a comment.

Jerica Dismuke 
Rating:
5.0

Customer did not leave a comment.

Steven Hicks 
Rating:
5.0

Customer did not leave a comment.

Christy Knotts 
Rating:
1.0

Customer did not leave a comment.

TYRONE POINTER 
Rating:
5.0

Customer did not leave a comment.

Chris Robert 
Rating:
5.0

Everything was smooth sailing receiving & delivery the 4x8 utility trailer

Terry Alvis 
Rating:
4.0

They were closed when I dropped it off. The drop off location is behind a gate which would be difficult for elderly people to access and terrain is steep.

Bobby Burns 
Rating:
5.0

Customer did not leave a comment.

TAMMY KNOWLES 
Rating:
5.0

Customer did not leave a comment.

Aubrey Graham 
Rating:
3.0

I was supposed to pick up at a location in Greenville ms. They did not have my truck. The man at king's tire in Greenville ms was incredibly rude and would not help me at all. Said he didnt have my reservation and that's the end of it. A gentleman at Virgil's smoked meats was very helpful and gave me a number to call to get help because the 1800 number I had was not even taking calls. I ended up driving 100 miles out of my way to get a truck and 100 miles back to my house. The experience was horrible. You need to do something to insure your customers have a truck waiting when they have a reservation

Crystal Allen 
Rating:
5.0

Customer did not leave a comment.

Greg Crain 
Rating:
5.0

Customer did not leave a comment.

WALTER ANGLIN 
Rating:
5.0

Customer did not leave a comment.

krista duty 
Rating:
4.0

Customer did not leave a comment.

Wanda Mcguire 
Rating:
5.0

Make sure the equipment will be where you say it will be

clifton feazel 
Rating:
4.0

Drop off box was behind a locked gate and not clearly marked. We left truck on their adjacent lot with other trucks but had to go thru a ditch and using flash lights finally located after hours key box.

SHELIA HOYT 
Rating:
5.0

Customer did not leave a comment.

William cathey 
Rating:
2.0

Dropped off after hours. Location yard was unaccessable and had to park the truck next door.

Mickey Anglin 
Rating:
5.0

Outstanding location and customer service. Mrs Paula got me in and out quickly. Thanks so much!!!

Cullen Smith 
Rating:
5.0

Customer did not leave a comment.

Angela LeBreton 
Rating:
5.0

Outstanding little country store.

William Latson 
Rating:
5.0

Couldn’t think of a single thing you could improve upon ! Great people at Thomas’s doing a great job !!!!

Rhonda Ray 
Rating:
5.0

Well pleased with experience

Charles Courtney 
Rating:
5.0

No issues here.

Anthony Savana 
No reviews have been submitted for this location.

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