Customer Reviews for The Zone
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

12 comentarios

2510 Mills Branch Dr Ste 81   Kingwood, TX 77345

(281) 852-9118

Horarios de la ubicación

Siempre abiertos en tu smartphone

Servicios en esta ubicación:

Contáctanos

(281) 852-9118

2510 Mills Branch Dr Ste 81
Kingwood, TX 77345

Servicios en esta ubicación:

Horarios de la ubicación

Siempre abiertos en tu smartphone

¿Qué es 24/7?

Es la forma en la que te permitimos retirar tu camión en cualquier momento, de día o de noche, utilizando tu dispositivo móvil. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

The phone app wasn't working properly and it took 45 minutes with customer service to figure out. Also the drop off point was 40 miles out of the way when there was another U-Haul very close to our storage facility.

Keith F. 
Clasificación:
3.0

A lot of what I did at the location could've been done before I got there. Like taking picture of my drivers license and other things. When you get to the location it should be a lot faster. It took me 10 minutes once I got to the location to get everything squared away before I could get my truck.

Benton L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian R. 
Clasificación:
1.0

Jason needs to be discontinued as a drop off location. He was only reachable by phone. Did not answer the the first to calls. FAILED to check in my unit as I was unable to check it in due to that site not being listed on your app. LIED to me several times, telling me he had checked it in, then was in th eprocess of checking it in when I called, then was going to check it in !!! He was rude, not friendly and very POOR !!! His lack of follow-through caused my 4 hours and 5 calls to Uhual to resolved the unit being late check in when in fact it was returned a day early. Also your people at the Customer Action File did not even do what they told me they were going to do, which caused an additional call from me to resolve. POOR, POOR POOR SERVICE ONCE AGIAN BY UHAUL !!! AND NOT THE FIRST TIME !!! Sincerely, Ken Morris 985-520-1957

KENNETH M. 
Clasificación:
1.0

Reserved my truck a month in advance. When it was time to pick up the truck, I was sent to 3 different locations because no one could locate a truck for me.

Kaylea G. 
Clasificación:
1.0

Though I had an appointment, no one was at the facility when l arrived. It took me about 30 min. to find out how to get the key out of the lockbox. There was no way to rent additional equipment.

Richard S. 
Clasificación:
3.0

No interaction with people. Transaction completed via mobile phone which was acceptable giving circumstances and ease of completing check-in. Overall good experience

Aaron M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael H. 
Clasificación:
2.0

Couldn't get ahold of the contact. Waited online for approval for 20 minutes. Mileage usage was never determined. Sadly I won't be using this location in the future.

Jose C. 
Clasificación:
1.0

Too much to list out!! Almost got bit by a snake when picking up in wooded area. I need to speak with someone.

Michelle P. 
Clasificación:
5.0

El cliente no dejó un comentario.

brittainy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria R. 
No se han enviado comentarios para esta ubicación.

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