The process was quick and easy into the employees were very friendly.Michael W.
Customer Reviews for The Worm Bookstore
(Distribuidor de U-Haul del vecindario)
Sedona, AZ 86336
Services at this Location:
- Lun.: 12 p. m. - 4 p. m.
- Mar. - sáb.: 8 a. m. - 5 p. m.
- Dom.: 12 p. m. - 4 p. m.
- 4/12/2021: cerrado
- 4/18/2021 - 4/20/2021: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.TIM S.
El cliente no dejó un comentario.David O.
Perfect, no improvement necessary.CHRISTOPHER T.
El cliente no dejó un comentario.Byron A.
El cliente no dejó un comentario.STEVEN L.
Mike is great. Always a pleasure to interact with.BLAKE MICHAEL V.
El cliente no dejó un comentario.NANCY W.
exceptional service at departure end and very convenient.Larry W.
My experience was fantastic, simple and easy. I will rent again from this location.GAYLE B.
Have rented from this location several times, and Mike is always friendly and professional.MARC B.
El cliente no dejó un comentario.ANITA S.
Tight access, inadequate signage directing customers where to park return vehicles. Good staff.NICHOLAS K.
El cliente no dejó un comentario.MICHAEL B.
Great experience. They had what I needed twice in row without advanced notice.MARC K.
The operator was very friendly but also very busy. I had to hook up the trailer alone.Norman G.
El cliente no dejó un comentario.EDWARD K.
El cliente no dejó un comentario.LESLEY W.
El cliente no dejó un comentario.ERIC U.
I drove a total of 12 miles, I was told I had to fill the gas tank, the gage when I first drove it was just on full! When I filled it up the gage slid past the full mark after I put 7.8 gallons in! PRETTY BAD GAS MILAGE? I showed Mike and he just said that was U Haul policy!RICHARD H.
El cliente no dejó un comentario.MARK EVANS W.
I've rented from this location multiple times, and he always explains everything and make it an easy processMARC B.
El cliente no dejó un comentario.DAWN W.
El cliente no dejó un comentario.DANIEL D.
El cliente no dejó un comentario.Diane C.
El cliente no dejó un comentario.FREDERICK R.
great local customer support. Great job.RAYMOND K.
The owner is awesome everytime i use him. Living local, its nice to have this service! GraciasSTEVEN P.
Check in was quick and efficient. Check out via mobile device was super-slick. Whole experience was great.JEFFREY F.
Pleasant, seamless experience. The operator was thorough and cordial.MORGAN C.
Mike was very friendly, efficient and the truck was in excellent condition. Very good experience.KIMBERLY R.
None. The location was easy to find and the associate was greatJILL D.
El cliente no dejó un comentario.James O.
El cliente no dejó un comentario.WILLIAM B.
El cliente no dejó un comentario.CHERYL G.
El cliente no dejó un comentario.TOBBY R.
El cliente no dejó un comentario.REILLY F.
Absolutely incredible services, customer service, communication, friendliness, helpful and welcoming.Matthew S.
Always a great place to rent from. Person at desk is great. Very helpful. Great place.GIULIANA D.
El cliente no dejó un comentario.LESLIE P.
El cliente no dejó un comentario.PATRICK M.
El cliente no dejó un comentario.Steve D.
Owner accommodating and easy to work with, explained process well, truck very clean and worked great.STEWART L.
Awesome costumer serviceMouhamed H.
Customer Service and availability was so incredibly wonderful ðŸ˜ŠMatthew S.
The owner is super nice and kind. He explained everything so kindly.Haejung J.
El cliente no dejó un comentario.ANDREW G.
El cliente no dejó un comentario.Berry P.
Both locations were great. Clean and accommodating.JEFFREY B.
Friendly, well organized, clean and efficientBRADLEY C.
El cliente no dejó un comentario.Sandra F.
The Gentleman who assisted us very nice and helpful. It's not every day you run into business owners who take the time to help and are very nice and pleasant to do business with.BALTAZAR L.
El cliente no dejó un comentario.KEITH K.
El cliente no dejó un comentario.joel K.
El cliente no dejó un comentario.JAMES H.
There were several trailers to choose from fortunately because the first two did not have functional license plate lights...all lights should be functional, not just most. Michael is great, rented here numerous times. He is easy going, a good explainer, and honest. Thanks again Michael!!brian T.
Stop with all the photo taking, being able to get paperwork done before arrival for pickup, wasted 45 minutes trying to get things figured out and to obtain key and that was after watching video and doing what I can before pickup and dropoff was a drag also, dark, cold, tired and I have to take more pictures, cannot do it unless at Uhaul location, big bummer!Harry E.
El cliente no dejó un comentario.Thaddeus T.
El cliente no dejó un comentario.Gregory A.
El cliente no dejó un comentario.Gregory A.
El cliente no dejó un comentario.Richard S.
I can't say this transaction has gone well! I originally ordered a 6x12 trailer for pickup in Granby CO and dropoff in Sedona AZ. 2 days before pickup, I was texted that my order had been changed to pickup in Steamboat Springs CO. Steamboat is 80 miles from Granby and would have added 160 miles extra driving. I thought I was being cooperative and worked with Dave in Granby and accepted a 5x8 trailer instead of my originally desired 6x12. When I got down to Sedona, I got a text to return the trailer in Rimrock which is 40 miles away adding an extra 80 miles to my travels. I spoke with the uhaul general manager Cottonwood, Victoria, who was understanding and said I should take it to Sedona, "I was good to go". When I got to the Sedona return location, he told me he wouldn't take the trailer and I'd been scheduled for dropoff in Flagstaff! After a long time on hold, I was able to speak with Victoria again and she said she ran into trouble. While I was still standing in the Sedona drop-off location parking lot, Victoria transferred me to the northern Arizona traffic coordinator. The northern Arizona traffic coordinator was the first one who was unpleasant. She was more concerned with telling me that she'd tried to text and phone me than listening to why it was a problem to take it back up to Flagstaff. Eventually, she lost her temper and said "ok, just leave it there. I'll take care of it." and she hung up. So, the 5x8 trailer is dropped off in Sedona. I'm disappointed with u-haul's procedures for pickup and drop-off. I've also received an additional bill for $48.72 which I don't intend to pay. Chris TurnerChristopher T.
El cliente no dejó un comentario.CHRISTOPHER T.
El cliente no dejó un comentario.Ronald A.
Broken sun visor on driver's side made it difficult to operate the vehicle without being distracted. It should be fixed before a lesser experienced driver uses it. Mirrors could be cleaned. They were both dirty and difficult to use.Peter B.
El cliente no dejó un comentario.Richard H.
El cliente no dejó un comentario.Ralph B.
Helpful, courteous, accommodating.Jordan A.
El cliente no dejó un comentario.MICHAEL R.
El cliente no dejó un comentario.Priyanka D.
Have the representative actually walk with customer around the vehicle to note any unmarked damage. Have vehicle serviced, fluids topped off etc., wiper blades checked, between rentals, especially if vehicle will be driven interstate.Joni M.
El cliente no dejó un comentario.MICHAEL ANTHONY L.
El cliente no dejó un comentario.Stanley P.
your on-line system took 45 minutes to contact and selection was so limited I couldn't figure out how to rent the truck for the time I needed it. Actual person on site solved those problems. computer access was extremely maddening, hold time on phone excessive.MARGARET O.
El cliente no dejó un comentario.Jane S.
El cliente no dejó un comentario.RUSSELL M.
El cliente no dejó un comentario.ERNEST B.
El cliente no dejó un comentario.Zachary R.
Nothing. Mike is awesome.JOHN C.
El cliente no dejó un comentario.Timothy S.
El cliente no dejó un comentario.John M.
I don't see the need of any changes, easy operation and really nice guy.HARRY V.
El cliente no dejó un comentario.Trevor D.
El cliente no dejó un comentario.RICHARD M.
El cliente no dejó un comentario.HEATHER W.
Truck returned on Sunday as per contract refueled per contract. Charged an extra $74.00 which will be disputed.Rebecca K.
Nothing to improve, it was perfect and the process worked Exceptionally well and FASTGina P.
Mike was great. Very friendly, knowledgeable and kind!CHRISTOPHER C.
Great experience overall. Love renting from this location!SOL PHYRE H.
El cliente no dejó un comentario.LOUIS P.
Thank you for your professionalism.PIERRE R.
There should be >48 hours notice for changes to the pick up location of the truck. 24 hours is not enough time.Janis T.
El cliente no dejó un comentario.Michael S.
El cliente no dejó un comentario.KEVIN B.
El cliente no dejó un comentario.FREDERIC Z.
Thank you for your help in securing a 26' truck. You succeeded where the rest of the UHaul system failed.Michele M.
El cliente no dejó un comentario.Ronald A.
El cliente no dejó un comentario.Angel B.