Customer Reviews for The Wood Shed
(U-Haul Neighborhood Dealer)

2,825 comentarios

2810 E State Rd 60   Valrico, FL 33594
(at Valrico Rd)

(813) 684-7428

Horario

  • Mon–Fri
    9 a. m. - 5 p. m.
  • Sábado
    8 a. m. - 5 p. m.
  • Domingo
    1 p. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(813) 684-7428

2810 E State Rd 60
Valrico, FL 33594
(at Valrico Rd)

Servicios en esta ubicación:

Horario

  • Mon–Fri
    9 a. m. - 5 p. m.
  • Sábado
    8 a. m. - 5 p. m.
  • Domingo
    1 p. m. - 5 p. m.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Daniela S. U. L. 
Clasificación:
5.0

Excellent Service

alex S. 
Clasificación:
5.0

No improvements needed ,👏🏼👏🏼🏆🏆🏆🏆truly shows you how amazing that business treats customers 👏🏼👏🏼,everyone was great thank you guys , very clean, professional , had my truck ready to go will be back

Cecylia R. 
Clasificación:
5.0

Extraordinario servicio al cliente

Guy H. 
Clasificación:
5.0

Very nice respectable professional people

Tonya H. 
Clasificación:
5.0

El cliente no dejó un comentario.

David T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryant L. 
Clasificación:
5.0

Paul and Jeff are great to work with and they always have the van I need ready to go.

Gary P. 
Clasificación:
5.0

The equipment was not clean but it was okay

Coni W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tsvetelin C. 
Clasificación:
5.0

Great customer service, friendly, easy to work with.

Michael C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samuel D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert L. 
Clasificación:
5.0

Excellent customer service!!! The folks at The Woodshed made renting a U-Haul easy. I highly recommend this location for all U-Haul needs.

James H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Richard B. 
Clasificación:
5.0

Great group of people

David C. 
Clasificación:
5.0

They were all very kind and very helpful. They went above and beyond to help out with the issues I had with the location in Georgia.

haley M. 
Clasificación:
5.0

All employees were friendly, courteous and professional upon my arrival and also when I returned the cargo van. Thank you. Jack Spitler

Jackie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roy Y. 
Clasificación:
3.0

El cliente no dejó un comentario.

David B. 
Clasificación:
5.0

Very nice people great service

Kenny A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sony V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nancy J. 
Clasificación:
2.0

There was a long wait to check in and as a result my online check in was cancelled but UHaul. Not the fault of the location but still a bad experience. After paying for mileage and insurance my $19.99 rental ended up being $50. Next time I will rent a pickup at Home Depot.

Mary Jane W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Roger G. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDA B. 
Clasificación:
3.0

El cliente no dejó un comentario.

James D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas B. 
Clasificación:
2.0

Very unorganized - not clean - not professional - internet issues, which made my pick up take 45 minutes longer - truck was very dirty - they hooked up my car on the tow dolly incorrectly and my straps came undone throughout the trip - this is NOT the location I originally selected b/c I had foreknowledge of this, but somehow I got transferred to this location. They did not go over the truck with me or ask if I had any questions. I picked it up with only a 1/4 tank of gas and uncleaned inside. The ONLY positive was: the guys who work there were very nice.

David S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Randall D. 
Clasificación:
5.0

Everything here is very organized and look good.

DAVID K. 
Clasificación:
5.0

First time here and this location is out of my way but I will always rent here for now on. The BEST service I have ever received from a UHaul dealer

Justin P. 
Clasificación:
4.0

Very friendly and helpful

cole N. 
Clasificación:
5.0

Great bunch of guys always professional and equipment's ready. I have no complaints and would recommend to anybody

Richard M. 
Clasificación:
5.0

Both manager and staff were funny and made the experience wonderful! We have to move from storage to our new house and will be calling y'all up!! Thank you!!!

Krystin R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mark P. 
Clasificación:
5.0

You are doing very good. Keep doing that way

Victor J. 
Clasificación:
2.0

Stressful place, They over charged me after I showed them the gas was not what they said told me they would take care of o It never did.

Eric M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Natalie M. 
Clasificación:
5.0

Everything was great

Jeffrey B. 
Clasificación:
1.0

El cliente no dejó un comentario.

Christian D. 
Clasificación:
5.0

El cliente no dejó un comentario.

James C. 
Clasificación:
5.0

Always great service!

AnnB B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rich Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

christoper J. 
Clasificación:
5.0

Buen servicio

Michelle A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JONIEL N. 
Clasificación:
1.0

Very long wait time to check out not very professional staff. I paid for 59 miles and only used 30 something and put gas back and they still charge me for gas and all 59 miles I forgot to take before and after pics but have my receipt for gas . I will never use this location again. Stick with actual uhaul companies.

NINA B. 
Clasificación:
4.0

Notified staff at this location. Problems encountered during trip and will be getting a call within 48 hrs about dispute

Tanner H. 
Clasificación:
5.0

All was good

Marie D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Abby M. 
Clasificación:
4.0

The truck was brand new with 1500 miles it smelled like an ash tray with holes burnt in the seat seems like there is a way to hit the people who think no smoking does not apply to them If you charge them a 500 clean up fee maybe they will read the sign no smokin

MICHAEL H. 
Clasificación:
5.0

This is the second time we have rented from this location. Both times were great experiences! The employees were super nice, and made the process so easy. No wait times! Thanks for an efficient and stress free rental experience! Truly appreciated!

Patricia S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RON D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert S. 
Clasificación:
5.0

Have drop truck at this location before. Convenient and customer service friendly

Cheryl Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

David G. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAMMY L. 
Clasificación:
2.0

Customer service to pickup was great but the guy who called about the return is an asshole. I will NVR use this location again

Maria C. 
Clasificación:
3.0

Didn't get my deposit back

Marty R. 
Clasificación:
5.0

Staff was super personable and friendly. Easy pick up and quick. Highly recommend!!

Crystal E. 
Clasificación:
5.0

El cliente no dejó un comentario.

John A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ADAMM D. 
Clasificación:
5.0

The wood shed has the best customer care that I've ever seen or used with U-Haul. Just want to thank him so much for everything they do

Brian W. 
Clasificación:
4.0

Nothing! Paul was great and very professional and friendly! The experience was great overall!

Bryan M. 
Clasificación:
5.0

The moving pads and furniture dolly that I had reserved on line were not available when I got there. Had I known I could have brought some of my own stuff. Also, the truck I reserved was not there! Luckily there was another truck available but we had to have it back 2 1/2 hours earlier than we had planned! Luckily we were flexible… the next person may not be.

William C. 
Clasificación:
3.0

The technology between Uhaul and the vendor should be better streamlined. Our order request included some additional accessories such as dolleys and blankets. Those were not available. We could have managed had we known, but it wasn't revealed to us until we showed up for our appointment! It's moving day - stressful & lots of moving parts. I don't want to show up to pick up my equipment to be told they don't have it. A call should have been made in advance so we could have been prepared & not scrambling. In addition, there was a lack of efficiency & urgency. We were there on time to pick up our truck. We did the online checkin. When we requested our keys, one member was lollygagging & chatting with someone while the other demanded we do EXACTLY what we had already completed through our phone. In spite of my phone stating we were checked in & could pick up our keys, they still insisted we needed to make copies of our drivers license & requested the same info we had already provided through our phone. It was a waste of time & made us late. NOT a good experience at all.

Jeffrey H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CLAUDIA V. 
Clasificación:
5.0

The radio and digital clock didn't work in the rental van. Check in and out was wonderful.

MICHAEL O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christopher J. 
Clasificación:
5.0

Paul was very helpful and easy to work with. He took care of my moving needs and had me covered from the start. I used this location many years ago and they always come through A+ on whatever the needs are. Great location and hope they are there for many more years - I'm sure I'll lean on them again. Thanks guys!

GARY W N. 
Clasificación:
5.0

Nothing. It was all good

Johnny M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcia B. 
Clasificación:
5.0

Nice people. Fast convenient service.

Nicholas M. 
Clasificación:
5.0

I wouldn't change a thing the wood shed is awsome!

Jesse M. 
Clasificación:
2.0

Jacked up gas tank. Fuel would not take. It kept cutting off even after trying other pumps. Agent knew of the issue and said to return with a 1/4 tank yet was still charged. Pre ordered mileage cost had another price. Upon return mileage price was increased.

Karane B. 
Clasificación:
5.0

Paul and staff were extremely friendly and helpful.

Anthony B. 
Clasificación:
5.0

Only thing I can think of is to, if possible because mechanics, allow the seat to go even further up. Driver sear I moved as forward as it would allow me and I still felt like I had to stretch for the brake.

Kelsey B. 
Clasificación:
5.0

Helpful 😊

Jack H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joel R. 
Clasificación:
5.0

Always amazing service & clean rentals there!

Manuel B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Troy T. 
Clasificación:
5.0

Thank you !

Anthony G. 
Clasificación:
5.0

Customer service was very good and will use this location in a few months upon our return to the area.

PHILIP R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cassie B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brian R. 
Clasificación:
5.0

Your employee was friendly, helpful and knowledgeable

Rachel H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexis Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julia R. 
Clasificación:
5.0

Nothing. The process was so simple that I didn't have to wait at all

Denise L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric L. 
Clasificación:
4.0

El cliente no dejó un comentario.

John N. 
Clasificación:
5.0

So, yes it was clean but the back right tire had around 45 PSI so naturally I stormed back to The Wood Shed fuming. And you know what they told me, they had the audacity, the gall, the gumption to tell me absolutely nothing. I took the van to the nearest gas station, filled the tank, asked for a pack of American Spirit Green and a dollar in quarters, drove to the air/vac and filled the tire to about 60 PSI. Then did what I had to do. Thank you for coming to my TED talk.

Eddie V. 
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