Customer Reviews for The Wood Shed
(U-Haul Neighborhood Dealer)

3,101 reviews

2810 E State Rd 60   Valrico, FL 33594
(at Valrico Rd)

(813) 684-7428

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 8 am–5 pm
  • Sun: 1 pm–5 pm
Special Operating Hours
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(813) 684-7428

2810 E State Rd 60
Valrico, FL 33594
(at Valrico Rd)

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 8 am–5 pm
  • Sun: 1 pm–5 pm
Special Operating Hours
  • 3/31/2024: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Wilnes Jean 
Rating:
5.0

Customer did not leave a comment.

kalia small 
Rating:
5.0

Customer did not leave a comment.

Katherine Obando 
Rating:
5.0

Was supposed to rent at one location and was sent 13 miles down the road during rush hour to pick up at another location. I get conflicting information as to drop off location from the scheduling department. Sometime I wonder if the left hand knows what the right hand is even doing.

Jesus Gonzalez 
Rating:
4.0

Customer did not leave a comment.

John Horne 
Rating:
5.0

Customer did not leave a comment.

MARK KING 
Rating:
4.0

Customer did not leave a comment.

Royce Dixon 
Rating:
5.0

Customer did not leave a comment.

Joel Gibson 
Rating:
5.0

Awesome location. Best I’ve seen at uhaul. Friendly staff and they work hard.

Kevin Boytek 
Rating:
5.0

Customer did not leave a comment.

Ramon Santiago 
Rating:
5.0

Customer did not leave a comment.

Robert Davis 
Rating:
5.0

Summer is amazing!!!

Christopher Rolen 
Rating:
5.0

Staff were friendly, and funny and so attentive. They made it so smooth the entire process. No stress. Thank you.

leslie cartagena 
Rating:
5.0

The gal who was working the desk was a great help for my driver who picked up the truck. She called to help confirm all the necessary details for us to be in seperate places. She had a great attitude and cheerfulness!

Leanne Haely 
Rating:
5.0

Customer did not leave a comment.

jose rodriguez 
Rating:
5.0

Customer did not leave a comment.

Roger Mathie 
Rating:
5.0

Seguir esmerandose para que el usuario quedé satisfecho.

WILSON RODRIGUEZ 
Rating:
5.0

Customer did not leave a comment.

Bonney prince 
Rating:
5.0

This location is A+

Christopher Rolen 
Rating:
3.0

Better customer service was not professional the guy that was checking the truck out ask us did we have any body in the back of the truck as if it was to be a joke then told us that we didn’t put enough gas in the truck when clearly it was I believe he just was trying to charge me more for anything an said we had to many leave in the truck when clearly the lady that was behind the desk came an check the truck out said everything was ok with the truck I think he was just be ignorant person if I say so myself never again will I ever go back their sign a angry customer

DENISE BARNHILL 
Rating:
5.0

Customer did not leave a comment.

Michael Hawrylak 
Rating:
5.0

lady was great to talk & do business.

Francisco Lao 
Rating:
5.0

Customer did not leave a comment.

ron mallet 
Rating:
5.0

Awesome place!

Kevin Boytek 
Rating:
5.0

Customer did not leave a comment.

LINDA BEVIS 
Rating:
5.0

Customer did not leave a comment.

Anthony Lugo 
Rating:
5.0

Customer did not leave a comment.

Beverly Wingate 
Rating:
5.0

Nice experience

Gentry Edwards 
Rating:
4.0

One of the tires was showing low pressure

Beatrice Karanja 
Rating:
5.0

I have used this location several times and I will keep coming back.

rick junge 
Rating:
5.0

Excellent people that work there

Anthony Gullo 
Rating:
5.0

Kelly is excellent! Went above and beyond to measure a trailer for me Before I said I even needed it. Rented from them in the past, they are the best!

ROBERT DONOFRIO 
Rating:
5.0

Customer did not leave a comment.

Gheorghe Pavel 
Rating:
5.0

Very helpful and accommodating with extending rental. Very professional and helpful.

Beverly Johnson 
Rating:
5.0

Kelly was AWESOME!!!!

Timothy Ashmun 
Rating:
5.0

Customer did not leave a comment.

Thomas Fahringer 
Rating:
5.0

Kim and company were great. Wonderful people with the best intentions. It was my first time moving and I wasn’t t sure what size nor any of the jargon, but Kelly asked all the right questions and got me into the perfect size Uhaul!! This location is the best and outstanding customer service, High recommend!!.

Emanuel Garcia 
Rating:
5.0

Very pleased with the service and availability at this location. Kelly was extremely helpful and I was surprised by the selection and quantity of trucks and trailers - at least twice the selection as the main Brandon location. I highly recommend this this U-Haul location!

David Butler 
Rating:
5.0

Customer did not leave a comment.

andrea alicea 
Rating:
4.0

Customer did not leave a comment.

Matthew Horstman 
Rating:
5.0

Customer did not leave a comment.

Michael Asin 
Rating:
5.0

Customer did not leave a comment.

Miez-GERALDO DIA Ebenezer 
Rating:
5.0

Customer did not leave a comment.

James Rayburn 
Rating:
5.0

Customer did not leave a comment.

Jorge Balza Salge 
Rating:
5.0

Customer did not leave a comment.

KIMBERLEY RECORD 
Rating:
3.0

Doesn't have any hitches are balls are accessories needed for towing

mike butler 
Rating:
3.0

Customer did not leave a comment.

JOSE HERNANDEZ 
Rating:
5.0

Customer did not leave a comment.

Deborah Garrigues 
Rating:
5.0

Customer did not leave a comment.

Hector Del 
Rating:
4.0

Customer did not leave a comment.

Kenneth Zimmons 
Rating:
5.0

Best service, above and beyond.

Charles Rivers 
Rating:
5.0

Very kind and helpful, great location.

David Seay 
Rating:
5.0

The lady who works there is an awesome lady very professional and great customer service she gets 5 stars plus one more !!!!

stephanie osborn 
Rating:
3.0

Bed of the pickup had greace and oil on it,along with leaves. Truck gas gauges was not where they had on paperwork. I took pictures of the gauge

richard Grob 
Rating:
5.0

Nothing, great customer service

Alan Christopherson 
Rating:
5.0

Great experience!!

ERIC TRANHOLM 
Rating:
5.0

Customer did not leave a comment.

RODNEY SHOULDERS 
Rating:
5.0

Kelly was fantastic and the gentleman who brought me the truck was extremely kind. Highly recommend this location.

Darrielle Hardge 
Rating:
5.0

Customer did not leave a comment.

Marc Alfano 
Rating:
4.0

Customer did not leave a comment.

Ronald Holton 
Rating:
5.0

Nothing. Process was quick and easy.

Emmanuel castro 
Rating:
5.0

Customer did not leave a comment.

Jose Rojas 
Rating:
5.0

Did not come with a lock for the truck

Margaret Lesniewski 
Rating:
5.0

Freindly and helpful

Wayne Barlow 
Rating:
5.0

Quick, easy, and convenient. Thank you!

Andrea Spencer 
Rating:
5.0

The ladies that helped me were super friendly. This made everyone else there cheerful as well.

John Beckwith 
Rating:
5.0

Customer did not leave a comment.

Leon Kilpatrick 
Rating:
5.0

Always satisfied here

Jim Adair 
Rating:
5.0

Customer did not leave a comment.

Christopher Lawson 
Rating:
5.0

I can't think of anything. Everything went very smooth.

Tony Sowell 
Rating:
5.0

Everyone here was very helpful. Equipment was in wonderful condition.

Cecilia Nieves 
Rating:
5.0

Overall, convenient, close to home. Vehicle was not really clean upon checkout, but not terrible. Inside window was smeared glass making it hard to see well. Back was not swept out, but passable for carho van standards. Vehicles must have all gauges and indicator lights serviced to make sure customer is comfortable and safe. TPMS tire lights should be a priority. Just like any other light, it was mentioned verbally, but should be addressed promptly.

Timothy Jensen 
Rating:
5.0

Customer did not leave a comment.

Alijah McCombs 
Rating:
5.0

Customer did not leave a comment.

Vinny Ferruzza 
Rating:
5.0

Customer did not leave a comment.

Roger Mitchel 
Rating:
5.0

Great place to rent.

jeremy arnott 
Rating:
5.0

The staff at this location were very friendly and helpful.

Edward Nead 
Rating:
5.0

Customer did not leave a comment.

gary wilkinson 
Rating:
4.0

Customer did not leave a comment.

Kenneth Bevel 
Rating:
5.0

Customer did not leave a comment.

Dianne Wood 
Rating:
5.0

Customer did not leave a comment.

gary wilkinson 
Rating:
5.0

Customer did not leave a comment.

Zaporah Hicks 
Rating:
5.0

Customer did not leave a comment.

JOHN BAILEY 
Rating:
5.0

Customer did not leave a comment.

Kevin Mills 
Rating:
5.0

I would go back to rent it from them

Novalis Garrido 
Rating:
1.0

Do not appreciate businesses that disparage our President. Had I known this ahead of time, I never would have given them my business.

Gail Stenger 
Rating:
5.0

Great people and place to rent from, been going there for years

KEVIN ODONNELL 
Rating:
5.0

Friendly and efficient service. I’ll be back!

Megan Cary 
Rating:
5.0

Customer did not leave a comment.

Jhon Herran 
Rating:
5.0

Excellent customer service

Theresa Dale 
Rating:
5.0

Excellent service. Wonderful people

Ronald Zebron 
Rating:
5.0

MAKE SURE THE PERSON RENTING THE EQUIPMENT KNOWS WHERE THE WIPER SWITCH IS, THE SEAT ADJUSTMENT, HOW THE RADIO AND AC WORKS. EVERY TRUCK MFG HAS DIFFERENT QUIRKS AND IF YOU ARE USED TO A FORD, A CHEVROLET CAN BE CONFUSING,

JANE GAMMON 
Rating:
5.0

Customer did not leave a comment.

Ronald English 
Rating:
5.0

Nothing everything is great.

Bruce Stewart 
Rating:
5.0

You guys did a great job! Thank you Kelly and Jeff! I look forward to seeing you in the future!

Barbara Howard 
Rating:
5.0

Customer did not leave a comment.

Neida Tanon 
Rating:
5.0

Kelly was excellent to deal with. She was easy going, professional and made the rental easy, I'll defined use this uhaul again.

Paul Iantosca 
Rating:
3.0

When we got the truck after starting to load we noticed it had a tire was very low. We had to unload, go to the gas station and go back to load, which delayed our moving day. We had the truck parked for 1 day without moving, only unloading. When we were ready to return the battery was dead. We had to wait an hour for road assistance to go jump start the truck.

Leilany Martinez 
Rating:
3.0

Vehicle was dirty. Inside windshield really dirty, it affected vision

Edwin Ramsey 
Rating:
5.0

Customer did not leave a comment.

Robert Bruce 
No reviews have been submitted for this location.

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