Great experience!!ERIC T.
Customer Reviews for The Wood Shed
(U-Haul Neighborhood Dealer)
Valrico, FL 33594
(at Valrico Rd)
Services at this Location:
- Mon–Fri9 am–5 pm
- Saturday8 am–5 pm
- Sunday1 pm–5 pm
Special Operating Hours
- 12/9/2023: 1:00 pm - 5:00 pm
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.RODNEY S.
Kelly was fantastic and the gentleman who brought me the truck was extremely kind. Highly recommend this location.Darrielle H.
Customer did not leave a comment.Marc A.
Customer did not leave a comment.Ronald H.
Nothing. Process was quick and easy.Emmanuel C.
Customer did not leave a comment.Jose R.
Did not come with a lock for the truckMargaret L.
Freindly and helpfulWayne B.
Quick, easy, and convenient. Thank you!Andrea S.
The ladies that helped me were super friendly. This made everyone else there cheerful as well.John B.
Customer did not leave a comment.Leon K.
Always satisfied hereJim A.
Customer did not leave a comment.Christopher L.
I can't think of anything. Everything went very smooth.Tony S.
Everyone here was very helpful. Equipment was in wonderful condition.Cecilia N.
Overall, convenient, close to home. Vehicle was not really clean upon checkout, but not terrible. Inside window was smeared glass making it hard to see well. Back was not swept out, but passable for carho van standards. Vehicles must have all gauges and indicator lights serviced to make sure customer is comfortable and safe. TPMS tire lights should be a priority. Just like any other light, it was mentioned verbally, but should be addressed promptly.Timothy J.
Customer did not leave a comment.Alijah M.
Customer did not leave a comment.Vinny F.
Customer did not leave a comment.Roger M.
Great place to rent.jeremy A.
The staff at this location were very friendly and helpful.Edward N.
Customer did not leave a comment.gary W.
Customer did not leave a comment.Kenneth B.
Customer did not leave a comment.Dianne W.
Customer did not leave a comment.gary W.
Customer did not leave a comment.Zaporah H.
Customer did not leave a comment.JOHN B.
Customer did not leave a comment.Kevin M.
I would go back to rent it from themNovalis G.
Do not appreciate businesses that disparage our President. Had I known this ahead of time, I never would have given them my business.Gail S.
Great people and place to rent from, been going there for yearsKEVIN O.
Friendly and efficient service. I'll be back!Megan C.
Customer did not leave a comment.Jhon H.
Excellent customer serviceTheresa D.
Excellent service. Wonderful peopleRonald Z.
MAKE SURE THE PERSON RENTING THE EQUIPMENT KNOWS WHERE THE WIPER SWITCH IS, THE SEAT ADJUSTMENT, HOW THE RADIO AND AC WORKS. EVERY TRUCK MFG HAS DIFFERENT QUIRKS AND IF YOU ARE USED TO A FORD, A CHEVROLET CAN BE CONFUSING,JANE G.
Customer did not leave a comment.Ronald E.
Nothing everything is great.Bruce S.
You guys did a great job! Thank you Kelly and Jeff! I look forward to seeing you in the future!Barbara H.
Customer did not leave a comment.Neida T.
Kelly was excellent to deal with. She was easy going, professional and made the rental easy, I'll defined use this uhaul again.Paul I.
When we got the truck after starting to load we noticed it had a tire was very low. We had to unload, go to the gas station and go back to load, which delayed our moving day. We had the truck parked for 1 day without moving, only unloading. When we were ready to return the battery was dead. We had to wait an hour for road assistance to go jump start the truck.Leilany M.
Vehicle was dirty. Inside windshield really dirty, it affected visionEdwin R.
Customer did not leave a comment.Robert B.
Customer did not leave a comment.Marco M.
Customer did not leave a comment.Janice M.
Customer did not leave a comment.Jesse P.
Customer did not leave a comment.Donna H.
Customer did not leave a comment.Wanda D.
Most helpful, particularly Summer at the Woodshed location.Scotty B.
It needs to be oiled it was very hard to use. Pulling the legs out was hard.Matthew L.
Maintain what yah got.lewis L.
Customer did not leave a comment.Julius B.
Great peopleTine P.
Customer did not leave a comment.Carol C.
Customer did not leave a comment.Susan T.
Customer did not leave a comment.Theresa M.
Customer did not leave a comment.Michael R.
Customer did not leave a comment.SEAN J.
Customer did not leave a comment.Kelly S.
Customer did not leave a comment.Victor A.
Customer did not leave a comment.SAMUEL T.
This location double charged me when the trailer was turn in yesterday for a 1 day use. Although, the shop give me a verbal to reverse the charge, customers should make sure to check their receipts and call immediately if there are discrepancies with billing. Not a good look for vendors who are representing the Uhaul brand.Anthony H.
Awesome place! Highly recommended!Kevin B.
Customer did not leave a comment.OLIVER D.
Super friendlyâ€¦ equipment was too notch. An excellent experienceDavid I.
She was very helpful and accommodating for both of my drop offs as I had to make two drops.Marshall W.
Customer did not leave a comment.Justin C.
Possibly get a couple pickup trucks. They're easier to get into and drive. Otherwise, customer service was awesome!Delisa H.
Customer did not leave a comment.Francis M.
I was very impressed with the friendliness helpfulness, and professionalism. That I was given at this store. She was very impressive in reserving, picking out what I needed, and when I got to her store to pick it up.STEPHEN L.
This was such a wonderful difference from the other location we used about 6 weeks ago. The personnel were friendly, helpful, accomodating and so incredibly professional! This is what I would expect every time!Floy G.
The 10â€ truck smelled so bad of cigarette smoke the tires were very low I should have said something but it was so busy I just rolled the window down in the 100 degree weather. I will be a bit more picky next timeGraeme E.
Customer did not leave a comment.mark F.
Excellent service!Wil L.
I have already recommended this location to several people. This was a very emotional move for me and my family but when I stepped into this store, I was handled with so much grace and professionalism. That's just so hard to come by these days. I am just really grateful that of all places I found this business. The follow up and promptness of the service the accuracy everything was top notch.Keshia W.
Make it a bit clearer that it is a U-Haul location. Staff was really freindly and helpful, so will returnCesar R.
Everything went well and we love u-haulKyriakos M.
Nothing to improve, had a very pleasant experience. The time of reserving the truck was quick, Kelly was efficient and super nice! The guy (Jeff)? Brought my truck up to me and was super nice and hilarious!!! Def would recommend this U-Haul site.Kelly J.
The lady and gentleman that helped me were very nice!CARL F.
Absolutely pleased with the service. I found a new uhaul office to use. Thank you all very much!brenda B.
Customer did not leave a comment.Johnnie P.
Great customer serviceGregory Y.
Customer did not leave a comment.Ailyn M.
Not a thing it was all good 😊 thanksDaniel C.
She was very friendly and accommodating. We enjoyed chatting with her.JoAnn K.
This lady is super nice. Exceptional sense of humor and a complete love .. Kelly is all about make your day better...I really appreciate it..Oscar C.
Customer did not leave a comment.JULIE P.
Worst experience I've ever had trying to use the mobile app to rent. It was so bad I'll never use uhaul again. Talking with customer support, they sounded more resigned to the fact that these are normal occurrences vs apologizing and trying to make it right. Would not recommend.James G.
Personnel was very friendly and helpful. Equipment was in good shape.Ferdinand R.
The transaction was perfect. The staff were awesome. I have no suggestions how to improve their operation.brent M.
Customer did not leave a comment.Yanira T.
Representative was outstanding in securing information and getting me on my way. Always used u haul, best in equipment and price.Jesse P.
Customer did not leave a comment.Carmen G.
Customer did not leave a comment.SERGIO C.
Great job Most of all the experience showed and made you feel taken care of and relaxed.STEVE S.
Staff was great.Matthew S.
Customer did not leave a comment.AMANDA H.
Customer did not leave a comment.Leon K.