El cliente no dejó un comentario.Jeremy S.
The Ugly Duckling
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
It may or may not be known, but it needs to be made clear that the truck rental price is directly in proportion to the distance traveled. It also should be made known that a bank debit card is required and that a prepaid debit card is insufficient for payment.JEFFREY B.
El cliente no dejó un comentario.KRYSTELLE M.
Friendly and courteous.Joy B.
El cliente no dejó un comentario.Jimmy W.
El cliente no dejó un comentario.Candice D.
El cliente no dejó un comentario.CANDACE R.
El cliente no dejó un comentario.Daniel G.
I always rent there... Great service....SUSAN H.
N/A, The process was efficient and very helpfulJacob R.
El cliente no dejó un comentario.kelly R.
I was warned not to go to that location or to even use Ugly Duckling but I tried them anyway because of the rates. Sad to say I was over charged on my mileage; which was why I was told not to go there in the first placeTara S.
Employees were very helpful. Great move!Jeff P.
El cliente no dejó un comentario.Adrienne A.
El cliente no dejó un comentario.Larry M.
The man that have me the truck messed my drop off location. Not happyEMILY LOU M.
El cliente no dejó un comentario.Carrie T.
Should have a full walk around to verify equipment condition and maybe some aDarryn J.
El cliente no dejó un comentario.Ethereal B.
Great people that run this businessbruce Q.
Fantastic experience!!FREDDIE C.
Equipment always clean and ready for pick up...the gentlemen is always kind and respectful..very knowledgeable...enjoy using this location...thanksMARY C.
No improvements needed! The proprietor of this location was great!MARCIA P.
Was very nice service and great truck very clean.Mohanad Q.
El cliente no dejó un comentario.John B.
Y'all are outstandingDanita Willett J.
El cliente no dejó un comentario.Keyonna W.
Make sure the rental truck is clean inside and outFreddie M.
Very Courteous and Great Service!!!W Lee M.
Nothing. I had an excellent experience and both reps at The Ugly Duckling were friendly and efficient.Thomas H.
El cliente no dejó un comentario.Glenna S.
At first I wasn't sure since it is a small antique store at the end of a residential street, but I liked it after I had time to think about it. I will say the Asian fellow was very respectful and professional. He is a good representative for the company.Richard K.
I had a good experienceTimothy C.
El cliente no dejó un comentario.Charles B.
El cliente no dejó un comentario.Andy E.
El cliente no dejó un comentario.Yongchi X.
El cliente no dejó un comentario.JC L.
The jack on the trailer did not work properly to raise up for connection with my vehicle. Inhad to pull up on the jack while the attendant cranked it in orddr for the gear to engage and allow the stand to raise up. This took about 10-15 minutes just for us to hook the trailer up.Charlie B.
Friendly workers.Jurgen H.
El cliente no dejó un comentario.Syed A.
El cliente no dejó un comentario.Vickie S.
Very friendly and helpful customer service. Equipment clean and in excellent condition.Reginald W.
Awesome jobScherer B.
Doing a great job, very friendly, helpful, and ready to help.Brenton H.
This was not our selected location for pick-up.The first preferred was changed without any notification. Then the person delivering the truck to new location did not leave the keys. The owner was not remorseful or helpful. Your representative, Stacey, in Louisville, saved the day. She was responsive and helpful. She is a rock star and deserves recognition!amy C.
The original U-Haul location that I was assigned to return my auto transport turned me away without any notice saying their lot was full. I had to hold on-line on Saturday, August 15 for 45-minutes to connect to a representative who re-dispatched me to the Ugly Duckling. Here, I was greeted with speed and respect.John G.
I would recommend to a friend IF they were going to drop off during business hours. Difficult to find a place to return the vehicle. Tight space. Easy drop off procedures, drop boxes clearly marked.Cheryl S.
This location offers outstanding personal service, clean trucks and always â€œgoes the extra mileâ€ ! ¡Gracias!Timothy M.
El cliente no dejó un comentario.William D G.
El cliente no dejó un comentario.Daniel M.
El cliente no dejó un comentario.Rachael T.
The attendant here was super friendly, checking if we needed to change pickup time or vehicle without additional cost. Super flexible and helpful! Much appreciated! In spite of the store location appearing to be in an awkward spot, it was very easy getting in and out. Cool antique shop as the base was a bonus for browsing!Gwendolyn F.
Quick friendly check in. Great staff. Caucasian Gentleman from office helped me park and gave me pointers on returning uhaul.Coritta R.
El cliente no dejó un comentario.Courtney L.
Best service for a drop off I have ever had.GORDON B.
Second time I have rented a trailer from this site. Excellent service and would use them again.Gloria R.
El cliente no dejó un comentario.HOAN D.
El cliente no dejó un comentario.Heather C.
El cliente no dejó un comentario.Amy G.
El cliente no dejó un comentario.richard D.
Location is fine but the employee was rude. He stated â€œI don't know why you were allowed to rent a truck from this location because we close at 4 and I don't get paid to come back in here and clean the truck after hours and have it ready for the next dayâ€ As I told him... not my problem. He needs to discuss this with his employer.elizabeth H.
El cliente no dejó un comentario.karin W.
El cliente no dejó un comentario.Charles G.
Not charge 73 cents, when the marked price is 69 cents.Alexander C.
Quick and effecient. Nice to work with.David B.
Thank you so much for detailed instructions and being patient with me. I was very nervous and scared but he was very nice to calm me and make me feel ok. Everything went so smooth.Muge C.
El cliente no dejó un comentario.Richard R.
El cliente no dejó un comentario.Melissa C.
Extremely helpful and friendly! Thank youJay H.
The equipment was remote and one had to follow a Uhaul employee to the locationJohn M.
El cliente no dejó un comentario.steve K.
El cliente no dejó un comentario.Nicholas R.
El cliente no dejó un comentario.Andrew D.
Staff friendly and accommodatingSandy B.
Very friendly and accommodatingSandy B.
El cliente no dejó un comentario.Omer C.
Quick service. The 10â€ truck is clean, Sanitized, and well maintained! Very impressed. Will rent again from this location.Min yeang L.
El cliente no dejó un comentario.Mary F.
El cliente no dejó un comentario.Alex C.
The young man who runs the U-Haul operation there is incredibly professional, efficient and reliable. When in Lexington, this is the only truck rental I use. Highly recommend.David N.
El cliente no dejó un comentario.WILLIAM B.
El cliente no dejó un comentario.Collin C.
Once again, great customer service and wonderful products. ¡Gracias!Makenna W.
The young man who assisted us was professional and courteous.Kenneth F.
El cliente no dejó un comentario.Keeneland K.
The sales representative was very helpful and nice throughout the whole process. And he even helped me make another purchase at the store! Great service and will always go to this location for any of my U-Haul rental needs. Made the whole moving process much simpler and more manageable. ¡Gracias!Makenna W.
The staff were terrific and efficient. The truck was in fine condition and very clean.Steven Z.
Very friendly and helpful. I was originally scheduled to pick the van up at another location and six (!) vehicles had not been returned so there wasn't one for me there, potentially leaving me with a very big problem. But this location was able to help me and I appreciate it very much.Ishmael S.
El cliente no dejó un comentario.Irene G.
El cliente no dejó un comentario.Terresa H.
El cliente no dejó un comentario.Bryan W.
El cliente no dejó un comentario.MARGARETMELINDA S.
El cliente no dejó un comentario.Steve P.
El cliente no dejó un comentario.Mark S.
El cliente no dejó un comentario.Christopher C.
El cliente no dejó un comentario.Jeff N.
Everything went perfect from the pick up to the return. I will definitely go back the next time that I need a truck.Charles N.
El cliente no dejó un comentario.Samuel L.
El cliente no dejó un comentario.Jeffrey Thomas N.