Comentarios de los clientes para The Ugly Duckling

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de The Ugly Duckling

Clasificación general:

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Larry M.
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El cliente no dejó un comentario.

EMILY LOU M.
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The man that have me the truck messed my drop off location. Not happy

Carrie T.
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El cliente no dejó un comentario.

Darryn J.
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Should have a full walk around to verify equipment condition and maybe some a

Ethereal B.
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El cliente no dejó un comentario.

bruce Q.
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Great people that run this business

FREDDIE C.
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Fantastic experience!!

MARY C.
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Equipment always clean and ready for pick up...the gentlemen is always kind and respectful..very knowledgeable...enjoy using this location...thanks

MARCIA P.
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No improvements needed! The proprietor of this location was great!

Mohanad Q.
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Was very nice service and great truck very clean.

John B.
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El cliente no dejó un comentario.

Danita Willett J.
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Y'all are outstanding

Keyonna W.
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El cliente no dejó un comentario.

Freddie M.
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Make sure the rental truck is clean inside and out

W Lee M.
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Very Courteous and Great Service!!!

Thomas H.
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Nothing. I had an excellent experience and both reps at The Ugly Duckling were friendly and efficient.

Glenna S.
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El cliente no dejó un comentario.

Richard K.
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At first I wasn't sure since it is a small antique store at the end of a residential street, but I liked it after I had time to think about it. I will say the Asian fellow was very respectful and professional. He is a good representative for the company.

Timothy C.
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I had a good experience

Charles B.
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El cliente no dejó un comentario.

Andy E.
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El cliente no dejó un comentario.

Yongchi X.
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El cliente no dejó un comentario.

JC L.
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El cliente no dejó un comentario.

Charlie B.
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The jack on the trailer did not work properly to raise up for connection with my vehicle. Inhad to pull up on the jack while the attendant cranked it in orddr for the gear to engage and allow the stand to raise up. This took about 10-15 minutes just for us to hook the trailer up.

Jurgen H.
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Friendly workers.

Syed A.
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El cliente no dejó un comentario.

Vickie S.
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El cliente no dejó un comentario.

Reginald W.
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Very friendly and helpful customer service. Equipment clean and in excellent condition.

Scherer B.
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Awesome job

Brenton H.
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Doing a great job, very friendly, helpful, and ready to help.

amy C.
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This was not our selected location for pick-up.The first preferred was changed without any notification. Then the person delivering the truck to new location did not leave the keys. The owner was not remorseful or helpful. Your representative, Stacey, in Louisville, saved the day. She was responsive and helpful. She is a rock star and deserves recognition!

John G.
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The original U-Haul location that I was assigned to return my auto transport turned me away without any notice saying their lot was full. I had to hold on-line on Saturday, August 15 for 45-minutes to connect to a representative who re-dispatched me to the Ugly Duckling. Here, I was greeted with speed and respect.

Tai B.
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NA

Cheryl S.
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I would recommend to a friend IF they were going to drop off during business hours. Difficult to find a place to return the vehicle. Tight space. Easy drop off procedures, drop boxes clearly marked.

Timothy M.
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This location offers outstanding personal service, clean trucks and always “goes the extra mile” ! Thanks!

William D G.
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El cliente no dejó un comentario.

Daniel M.
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El cliente no dejó un comentario.

Rachael T.
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El cliente no dejó un comentario.

Gwendolyn F.
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The attendant here was super friendly, checking if we needed to change pickup time or vehicle without additional cost. Super flexible and helpful! Much appreciated! In spite of the store location appearing to be in an awkward spot, it was very easy getting in and out. Cool antique shop as the base was a bonus for browsing!

Coritta R.
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Quick friendly check in. Great staff. Caucasian Gentleman from office helped me park and gave me pointers on returning uhaul.

Courtney L.
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El cliente no dejó un comentario.

GORDON B.
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Best service for a drop off I have ever had.

Gloria R.
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Second time I have rented a trailer from this site. Excellent service and would use them again.

HOAN D.
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El cliente no dejó un comentario.

Heather C.
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El cliente no dejó un comentario.

Amy G.
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El cliente no dejó un comentario.

richard D.
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El cliente no dejó un comentario.

elizabeth H.
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Location is fine but the employee was rude. He stated “I don't know why you were allowed to rent a truck from this location because we close at 4 and I don't get paid to come back in here and clean the truck after hours and have it ready for the next day” As I told him... not my problem. He needs to discuss this with his employer.

karin W.
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El cliente no dejó un comentario.

Charles G.
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El cliente no dejó un comentario.

Alexander C.
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Not charge 73 cents, when the marked price is 69 cents.

David B.
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Quick and effecient. Nice to work with.

Muge C.
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Thank you so much for detailed instructions and being patient with me. I was very nervous and scared but he was very nice to calm me and make me feel ok. Everything went so smooth.

Richard R.
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El cliente no dejó un comentario.

Melissa C.
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El cliente no dejó un comentario.

Jay H.
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Extremely helpful and friendly! Thank you

John M.
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The equipment was remote and one had to follow a Uhaul employee to the location

steve K.
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El cliente no dejó un comentario.

Nicholas R.
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El cliente no dejó un comentario.

Andrew D.
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El cliente no dejó un comentario.

Sandy B.
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Staff friendly and accommodating

Sandy B.
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Very friendly and accommodating

Omer C.
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El cliente no dejó un comentario.

Min yeang L.
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Quick service. The 10” truck is clean, Sanitized, and well maintained! Very impressed. Will rent again from this location.

Mary F.
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El cliente no dejó un comentario.

Alex C.
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El cliente no dejó un comentario.

David N.
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The young man who runs the U-Haul operation there is incredibly professional, efficient and reliable. When in Lexington, this is the only truck rental I use. Highly recommend.

WILLIAM B.
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El cliente no dejó un comentario.

Collin C.
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El cliente no dejó un comentario.

Makenna W.
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Once again, great customer service and wonderful products. Thank you!

Kenneth F.
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The young man who assisted us was professional and courteous.

Keeneland K.
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El cliente no dejó un comentario.

Makenna W.
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The sales representative was very helpful and nice throughout the whole process. And he even helped me make another purchase at the store! Great service and will always go to this location for any of my U-Haul rental needs. Made the whole moving process much simpler and more manageable. Thank you!

Steven Z.
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The staff were terrific and efficient. The truck was in fine condition and very clean.

Ishmael S.
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Very friendly and helpful. I was originally scheduled to pick the van up at another location and six (!) vehicles had not been returned so there wasn't one for me there, potentially leaving me with a very big problem. But this location was able to help me and I appreciate it very much.

Irene G.
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El cliente no dejó un comentario.

Terresa H.
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El cliente no dejó un comentario.

Bryan W.
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El cliente no dejó un comentario.

MARGARETMELINDA S.
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El cliente no dejó un comentario.

Steve P.
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El cliente no dejó un comentario.

Mark S.
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El cliente no dejó un comentario.

Christopher C.
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El cliente no dejó un comentario.

Jeff N.
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El cliente no dejó un comentario.

Charles N.
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Everything went perfect from the pick up to the return. I will definitely go back the next time that I need a truck.

Samuel L.
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El cliente no dejó un comentario.

Jeffrey Thomas N.
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El cliente no dejó un comentario.

Thomas B.
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We dropped the truck off after hours at night on a Sunday. The store seemed well kept and clean. The key box was easily visible and easy to use. However, I might hesitate to recommend this location because it seems to possibly be in a part of town not as safe as some other parts. Also there was not much parking available.

Richard J.
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The location is a but hard to maneuver in, but the person who runs the shop is super friendly and outgoing.

Shaun A.
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El cliente no dejó un comentario.

Eric N.
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Great service always

fred C.
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maverick was very helpful the told me everything i needed to know.

William R.
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I've rented from The Ugly Duckling twice, once for a van, once a truck. The pickup and drop-off were quick and efficient. Vehicles were in great shape. Very helpful and polite staff. Hours are convenient. Highly recommended.

ramond R.
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Great service at check in today and check out was fast and efficient. Would highly recommend

Embra H.
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Nope great experience:)

Alex W.
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Very friendly they were able to get me everything I needed and explained everything perfectly.

John W.
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El cliente no dejó un comentario.

John W.
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El cliente no dejó un comentario.

Lee M.
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the service was Awesome!!!!

CASEY W.
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El cliente no dejó un comentario.

David N.
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Gentleman I dealt with was very professional and courteous.

No se han enviado comentarios para esta ubicación.

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