Roxy was personable, professional, and a overall delight. Very good experience.Kevin C.
Customer Reviews for The Triangle Market
(Distribuidor de U-Haul del vecindario)
Alpine, TX 79830
Services at this Location:
- Lun. - vie.: 8 a. m. - 4 p. m.
- Sáb.: 10 a. m. - 2 p. m.
- Dom.: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
This place is a disaster. Had an employee "in training" getting me set up and clearly had no idea what he was doing. Getting set up and on the road took nearly an hour when it should've taken 15 minutes. Found out when I dropped off the trailer that they did not hook up my trailer correctly and it was a HUGE safety risk for our entire 500 mile drive. Appalling.ALEXANDER P.
El cliente no dejó un comentario.Nathan T.
El cliente no dejó un comentario.Joshua F.
El cliente no dejó un comentario.James G.
The staff go above and beyond to make the transactions go as smooth as possible.DAVID M.
The customer service was excellent! They were very friendly and did everything possible to make moving day a pleasant experience.Jennifer B.
El cliente no dejó un comentario.Stephen B.
Excellent and experienced customer service. Thanks!!STEPHEN B.
Best service everJOSE II O.
Thank you Roxy for taking care of me! I love the respect n value you have for ur job!!!!again I thank you!Christina C.
El cliente no dejó un comentario.STEVIE M.
El cliente no dejó un comentario.Jason O.
Friendly customer service. RecommendedSTEPHEN B.
El cliente no dejó un comentario.Rich S.
El cliente no dejó un comentario.Rick G.
Great service, much appreciated!Matthew L.
The internet was not working well and the person was not very knowledgeable about the equipment.Holly B.
These ease of setting up a reservation and customer service is top notch!DAVID M.
El cliente no dejó un comentario.paula H.
El cliente no dejó un comentario.Francis Y.
El cliente no dejó un comentario.ADRIAN A.
The inside of the truck was filthy and had sticky soda spilled over the consoleWendy W.
He was really busy and was by himself, maybe not normal but appeared he needed help.MARK U.
El cliente no dejó un comentario.FERNANDO L.
Store opened early for me when Manager saw me waiting for it to open. Was in and out in no time. Gracias.MICHAEL M.
El cliente no dejó un comentario.CODY A P.
El cliente no dejó un comentario.David M.
El cliente no dejó un comentario.Cody P.
Great experience. ThanksDennis L.
El cliente no dejó un comentario.Lorenzo Y.
When I made this trip last year they gave me two days so I'm mad they didn't give me the 2 extra days that the clerk promised me this year. I am 71 years old. I had to load, then drive over 2300 miles by myself, then unload. 8 days is just not enough under those circumstances.Pollyanne M.
Your software system needs some attention. The lady had to reboot her computer because your software locked it up.Anthoney P.
It started ok but they sent with one tail light out. If I didn't like it they said to find another locationDavid L.
The staff do all they can to make the process as smooth as possible.DAVID M.
El cliente no dejó un comentario.William W.
El cliente no dejó un comentario.Chris H.
El cliente no dejó un comentario.alexis M.
Have tow hitches at ur locations.MICHAEL T.
El cliente no dejó un comentario.Royce L.
They employee was very helpful and friendly. Quick and easy to drop off.ADRIAN D. A.
El cliente no dejó un comentario.SHAWN S.
El cliente no dejó un comentario.Dieter G.
Eric is very good to work with lots of experience to help with your moveAlfred F.
Best place to rent a U-Haul!DAVID M.
Best place to rent a van or trailer.DAVID M.
I dropped the truck off on Sunday when they should have been closed. However, a rude, demanding employee named Zach came out and insisted I NOT park the truck in the only place that would not block the lot entrance because he felt it was blocking his personal pickup truck. It was absolutely NOT in his way. He insisted instead that I park it in the lot entrance which blocked in everything inside the fence. He claimed I could park it there and not block the gate, but in my estimation, to do what he asked, I would have risked damage to the truck because there was not enough room to turn the truck. This Zach fellow should be told to park his damn personal vehicle elsewhere and DO NOT bother the U-Haul customers on a Sunday. I will not be using this location ever again because of him.Belinda L.
The person that I turned the trailer over to just stayed inside while we pulled the trailer in, unhooked it, and put it out of the way. They could have been more helpful in receiving the trailer.Polly L.
El cliente no dejó un comentario.Mandi L.
El cliente no dejó un comentario.Chester J. H.
El cliente no dejó un comentario.david M.
El cliente no dejó un comentario.francisco C.
Lady at the register was hawt!Loyed H.
El cliente no dejó un comentario.Sonia Esther S.
Loved meat, security and professionalism.jeff P.
Very professional welcome and explanation. Very pleased! Clean and new. Great security.jeff P.
The lady was very nice and helped us through the whole processVictor R.
I have been doing business with this location for months now. They have always been great helpJoe R.
Great Customer Service!!!!Rick G.
Very friendly and helpful.Linda R.
El cliente no dejó un comentario.Robert G.
The Bestdavid M.
This location is awesome.david M.
El cliente no dejó un comentario.Nathan C.
Service was above and beyond what anyone could expect. The service manager went out of his way to ensure we were taken care of and could safely get back home. I highly recommend these gentlemen!Steven S.
Very helpful, knowledgeable staffJohn J.
Customer service is the best!!!david M.
El cliente no dejó un comentario.Steve R.
El cliente no dejó un comentario.Elizabeth M.
El cliente no dejó un comentario.Jordan S.
El cliente no dejó un comentario.John P.
El cliente no dejó un comentario.J. H.
The lights wire connection was not in working shape. Had to improvise and make it work in the middle of the desert on my way to CaliforniaJaime J.
When I made the reservation, I was provided an incorrect pick up address rather than the one listed above. I arrived at 0800 to pick up the truck, but the shop was not open yet. Once the attendant arrived, about 15 minutes late, he said that he didn't have anything on the books for my reservation. He recommended I try a different U-haul location on the opposite side of town. When I asked for their phone number, he said that they were two different businesses and he did not know their number. I went to the second location, and they did have my reservation on the books; however, the equipment was dirty, bugs on the windshield, windshield wipers that were frayed and too small for the vehicle, and mirrors that would not stay adjusted in the air flow while driving. The attendant noticed the bugs and cleaned the windshield before I left the property. I was towing a car behind the truck, and although the car dolly provided worked, it was barely wide enough to fit my car...basically, not much room for error for an amateur trying to load the car. Finally, the place where I picked up the truck and car dolly did not have the furniture dolly I'd also reserved. This required another trip across town to pick up a furniture dolly from the first location I'd visited. Other than this, the attendants were generally helpful and managed to get me everything I expected to pick up.allan R.
Always great customer service!david M.
El cliente no dejó un comentario.Frank T.
El cliente no dejó un comentario.Amy M.
The best in the business.david M.
El cliente no dejó un comentario.Josh C.
Eric and Cameron go above and beyond to make the experience proceeds as smooth and efficient as possible.david M.
El cliente no dejó un comentario.Chris K.
El cliente no dejó un comentario.Johannes K.
The staff were incredibly helpful and charged a very fair price for my use of the car dolly.Denise P.
El cliente no dejó un comentario.Daniel O.
They were friendly. In and out on Easter Weekend!Nancy B.
Great Location and Great Customer Service!Joe R.
This place is very friendly courteous and good service. Unlike the one in Junction Texas. I will continue doing business with this location but never with the junction location.Joe R.
The staff is friendly and helpful but they somehow put us on the road with unsafe front tires with no tread (smooth on half the tires). We noticed the tires when I stopped for gas in Big Lake, Texas, and that's where photos of both front tires were taken. I texted the photos of both front tires to the dealer in Alpine after we arrived at our destination in San Angelo so that he would know that this happened and he seemed shocked. He felt that the tires could have gotten this bad in one trip if the tires were not aligned correctly. I don't know how fast they could wear this badly. The vehicle also pulled to the left while driving. I don't feel that anything wrong was done intentionally but I feel like these tires most likely slipped by more than one dealer in this condition. I reached my destination safely but I was nervous for the last 70 miles after knowing what the tires looked like. The San Angelo U-haul office noticed the tires and immediately set the vehicle up for repairs so that the next customer would be safe. We also had a problem with our confirmation with U-haul. The local business showed Alpine, Texas, as our scheduled pick up on their computer but the e-mailed and texted notices from U-haul showed Abilene, Texas for our scheduled pick up. We were scheduled to pick up the vehicle in Alpine but our reservation said Abilene until calls were made by the dealer to correct this issue. The staff in Alpine were very helpful getting this corrected for us. I am not mad at them because I don't feel that they would have purposefully put us on the road with unsafe tires. We plan to use them again but we will definitely remember to check the tires before we drive away in another vehicle.Jeff H.
It was the best service I have ever had. Hot coffee and donuts would be the only improvement. The people there was warm, considerate and pleasant, He was efficient and knowledge of the best set up that I needed . He was to close at 4 pm and I got there at 3:50 but he finished the transaction and explain bet things to watch for as to not turning too sharp because the fenders on the toll dolly would hit my car!Randy G.
El cliente no dejó un comentario.Tom J.
Easy pick up and drop offRuby D.
Derick and Damian were absolutelly wonderful, thanks a lot.alejandrina E.
Always helpful at this location. Glad that they are opened on Saturday.Pam N.
El cliente no dejó un comentario.Deborah N.
Extremely professional and friendly.ronald H.
El cliente no dejó un comentario.Jose M.
El cliente no dejó un comentario.tillie A.
The uhaul needed an alignment/maintenance. It pulled hard to the left the entire trip.Chris F.
El cliente no dejó un comentario.Darin N.
Great trucks!!great peopleLouis H.