Customer Reviews for The Tractor Dome Inc
(U-Haul Neighborhood Dealer)

317 reviews

9200 Hwy 14   Milford Station, NS B0N1Y0

(902) 758-1116

Office Hours

  • Mon-Fri: 8 am–4 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 4/1/2024: Closed

Services at this Location:

Contact Us

(902) 758-1116

9200 Hwy 14
Milford Station, NS B0N1Y0

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–4 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 4/1/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

John Bradley Oster 
Rating:
5.0

Customer did not leave a comment.

The Tractor Dome 
Rating:
5.0

At that location , nothing.

Francis Bignell 
Rating:
3.0

Not tell someone a price and then change it when they arrive. Make sure the van is clean, there were dirty napkins on the dash and dog hair on the seats.

KELLY GREENO 
Rating:
5.0

Thank you very much

HEATHER KNOCKWOOD 
Rating:
5.0

The app would not work on-site, as well as there not being enough lighting for accurate drop of pics at night.

Michael MacKay 
Rating:
5.0

Great custoner service! Good to deal with. Working with a local business always help.

KEVIN WHIDDEN 
Rating:
5.0

Second time using the Tractor Dome, will absolutely be back again.

CHRISTOPHER VIKT SEITL 
Rating:
5.0

Customer did not leave a comment.

Ken Toews 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER VIKT SEITL 
Rating:
5.0

Customer did not leave a comment.

Craig Raphaelson 
Rating:
5.0

Excellent service.

David Gaudet 
Rating:
5.0

Very friendly and helpful staff.

blaine thurston 
Rating:
5.0

Customer did not leave a comment.

Tina Doggett 
Rating:
5.0

Customer did not leave a comment.

Bailey Molenaar-Marcus 
Rating:
4.0

Customer did not leave a comment.

Corey Smith 
Rating:
4.0

If you rent multiple times from U Haul, you should have my information in your computer for faster service

TREVOR DEVEAU 
Rating:
5.0

Cx service was great

Alex Macdonald 
Rating:
5.0

Customer did not leave a comment.

Sharlene Thomas 
Rating:
5.0

Customer did not leave a comment.

adam bridgeo 
Rating:
5.0

Great experience fast friendly staff and equipment ready to go with no prior notice

PAUL DAUPHINEE 
Rating:
5.0

All looks A-1 to me !

JOHN BOUDREAU 
Rating:
5.0

Customer did not leave a comment.

The Tractor Dome 
Rating:
5.0

Customer did not leave a comment.

Tim Clarke 
Rating:
5.0

Although the trailer had a turn light issue the staff was great and found me another at a different location.

Joseph Nelson 
Rating:
5.0

Truck was like new

Kevin Scothorn 
Rating:
5.0

Staff was very nice and explained everything well. Vehicle was practically new and clean.

Chris Wright 
Rating:
5.0

Customer did not leave a comment.

The Tractor Dome 
Rating:
5.0

Great place and people to do business with, would use them again if

BRIAN RICHARDS 
Rating:
4.0

Customer did not leave a comment.

Barbara Holmes 
Rating:
4.0

Customer did not leave a comment.

Isa McPhail 
Rating:
5.0

Have the app more friendly usable. Could not read my drop off location

Dennis Wood 
Rating:
5.0

Had what we wanted and a great price.

wayne Macewan 
Rating:
5.0

No need to improve on anything!

Donnie Chouinard 
Rating:
5.0

Great customer service!

Lynne Fitzgerald 
Rating:
5.0

Excellent customer service!

Arthur Oldreive 
Rating:
5.0

Very helpful lady there. It was a great experience. Thank you

BILL BAKER 
Rating:
5.0

We were scheduled to return the trailer to Dartmouth and after many hangups, and disconnects finally got someone to help us find a closer location which is above. It was just a drop off and very easy to do. But I have to say the process of getting someone to help us was horrible. Two days of trying to reach someone.

Chris Pohlkamp 
Rating:
5.0

Customer did not leave a comment.

ROBERT LYLE BATES 
Rating:
4.0

Customer did not leave a comment.

Barrie Locke 
Rating:
5.0

Customer did not leave a comment.

bill page 
Rating:
3.0

Customer did not leave a comment.

RALPH WHITEHEAD 
Rating:
5.0

Customer did not leave a comment.

Tony McGrath 
Rating:
5.0

Customer did not leave a comment.

Michelle Pike 
Rating:
5.0

Will definitely go through the tractor dome for U-Haul service again. I can’t remember the woman’s name but she was a great help.

Samuel Nearing 
Rating:
3.0

The lady was polite and followed the prompt from the computer outside had no idea of my case.. no one knew how to stamp down a car or anything to do with running down the road

John Currie 
Rating:
4.0

Customer did not leave a comment.

MichaelBruce Newman 
Rating:
1.0

Customer did not leave a comment.

Justin Kirke 
Rating:
4.0

I really can’t comment on this location. It was closed when I arrived so I didn’t get to interact with the staff. I did appreciate that this location has lots of room to maneuver, unload the car and trailer.

Douglas Beatty 
Rating:
4.0

Was a great experience

Bill Fleet 
Rating:
5.0

Customer did not leave a comment.

Brad Meek 
Rating:
5.0

Customer did not leave a comment.

jim morrison 
Rating:
5.0

Customer did not leave a comment.

Bill Fleet 
Rating:
5.0

Customer did not leave a comment.

Heather LaDelpha 
Rating:
4.0

Customer did not leave a comment.

Peter Thorne 
Rating:
5.0

Great service 5 star

DANIEL perreault 
Rating:
4.0

Customer did not leave a comment.

Babylon Hatfaludy-Kantor 
Rating:
4.0

Customer did not leave a comment.

Peter Betts 
Rating:
5.0

Make sure you keep Tina behind the counter! She provides such great service.

Curtis Moxsom 
Rating:
5.0

Customer did not leave a comment.

ANDRIY IVANOV 
Rating:
5.0

Certainly we need more enclosed trailer in this location and GNS Elmsdale as we deliver luggage for the airlines and we have to use them often. One of the drivers has a truck and uses the large ones my van I usually use the smaller single axle

james wootton 
Rating:
1.0

the owners at the pictou Irving where I was originally supposed to drop off the truck were very rude and very unprofessional. I was supposed to drop the truck off at there location but when I arrived the woman informed me that I had to take the truck back to stellarton petro canada because they had no room for the truck without emailing or calling me when they had all my contact information, which then made me go over my mileage and burnt more fuel which I was charged for out of my deposit. terrible experience overall and I'll be suggesting that no one should be renting from u haul

Jordan Keiver 
Rating:
5.0

Nothing

Brian Gallant 
Rating:
5.0

Very polite and helpful.

Scott Miller 
Rating:
5.0

Customer did not leave a comment.

Chester Clark 
Rating:
5.0

Customer did not leave a comment.

Paul Arsenault 
Rating:
5.0

Customer did not leave a comment.

KENNETH VICTOR BARNES 
Rating:
1.0

Please check to ensure all equipment rented is in the truck before pick up time. I rented and was charged for a trolley with my uhaul rental. There was no trolley in the truck when I picked it up. I requested contactless pick-up during hours when the location was closed and so no one was there to help me resolve this. It was extremely difficult moving my furniture without a trolley. The $10 discount does not compensate for that error and the inconvenience it caused.

Alex Marshall 
Rating:
5.0

All good. In fact excellent

John Cook 
Rating:
5.0

Lower your mileage charge , way too high almost 400 for 1 day rental

Dave Clarke 
Rating:
5.0

Customer did not leave a comment.

londa farrell 
Rating:
5.0

Nothing. Rented from here a few timws now and will contine to do so

Chris McSweeney 
Rating:
5.0

Customer did not leave a comment.

TANYA TOWNSEND 
Rating:
5.0

Pictures on app for checkout should be updated with current conditions. In the pics the decals looked brand new and many were actually peeling.

Lonnie Dugas 
Rating:
5.0

Lights weren’t. Working

ROBERT MACCORMACK 
Rating:
3.0

Customer did not leave a comment.

Valerie Nash 
Rating:
5.0

Customer did not leave a comment.

MELODY HURSHMAN 
Rating:
5.0

Customer did not leave a comment.

Brian Edmond 
Rating:
5.0

Customer did not leave a comment.

DAVID NEVIN 
Rating:
5.0

Only problem encountered was with the uhaul app when I tried to return the trailer.

bill acker 
Rating:
4.0

Customer did not leave a comment.

MALCOLM O'HANDLEY 
Rating:
1.0

Booked a month in advance for a certain size and come the day before we moved we couldn’t get that size so we had to drive 1 hour total in the opposite direction to get a truck which was suppose to be 7 minutes away. They said they would « upgrade » to a bigger truck for free yet the « upgrade » was a truck too big and we were not comfortable driving it because it was too big and in the city. Terrible. We had to leave some of our furniture because the truck we had asked for wasn’t available and the only other one was too small. Very disappointed.

Kevin Godin 
Rating:
5.0

Fast friendly service is what I experienced I see no reason for improvement

valerie hamilton 
Rating:
5.0

Tina was very friendly and helpful.

Shannon Smith 
Rating:
5.0

Shame they did not have 6*8 trailer but otherwise great

james wootton 
Rating:
5.0

Good comments, lady I dealt with in your Milford location is amazing she we needed the truck longer and she was so nice and easy to deal with (Tina) was her name:

TINA FRASER 
Rating:
4.0

Customer did not leave a comment.

George Burris 
Rating:
5.0

Very helpful staff despite my late arrival and some plan changing

james wootton 
Rating:
5.0

Customer did not leave a comment.

JABBOUR BORDOUKAN 
Rating:
5.0

Customer did not leave a comment.

Steve Cumben 
Rating:
5.0

Everything went well as can be expected

david goodwin 
Rating:
4.0

Customer did not leave a comment.

Christopher Rodrigue 
Rating:
5.0

Everything was great thanks

Charles Rushton 
Rating:
1.0

The trackor dome was TERRIBLE, if I could give a zero I would somehow out reservation got cancelled she said we called ..it's just my husband and I neither of us did, she was rude raising her voice then the other 2 guys were getting their 2 cents in , if I was in such a bind I would have left, we've had a terrible few weeks dealing with racism I looked at my husband in tears and was like why..he says our last name is Brooks then the lady says she's not racist I said no just Roode then she gives us a completely different price saying no were wrong, yelling I'm like just rent me the truck do the paperwork please ....I asked for someone else because she was aweful and says the boss is gone so anyways....we leave the store while driving the truck through the parking lot, she comes out waves me down says oh I guess it's on me I guess I apologize I canceled the wrong one I said wow you have terrible customer service your very insulting right fr the beginning cutting me off not letting me speak accusing me of lying . She says well you insulted me calling me racist ...kept on raising her voice I said well you have a good day I don't have time for you and closed the door and drove off, then we get to Truro U-Haul storage only to find out the tractor dome messed up our reservation booked two rooms and gave wrong price, so Truro fixes the room but can't do anything about the price because the tractor dome had us returning the truck in biblehill causing more kilometers...I think she did it on purpose, we have used U-Haul many times and this was the worst and we have another move coming up once we find a place, were actually homeless and our stuff in storage . Based on the tractor dome and how she treated us I will never use U-Haul again and I will tell everyone about the terrible service how we were overcharged and we actually we're ordering a shed fr the tractor dome for our new place but told them to cancel it , she made a terrible situation even worse and I didn't think it was possible. I moved my sister home fr charlottown and never paid 300 ..we were told 29.99 plus gas and kilometers...I have so much going on and certainly don't understand why we were treated so poorly.

Darren Brooks 
Rating:
5.0

Customer did not leave a comment.

Roger Hoyeck 
Rating:
5.0

Customer did not leave a comment.

James Oja 
Rating:
5.0

Customer did not leave a comment.

Ted MacDonald MacDonald 
Rating:
5.0

Friendly. fair and accommodating service at this location.

CHRIS HIGGINS 
Rating:
4.0

Customer did not leave a comment.

Michael Spurr 
Rating:
5.0

Tina Hutt was excellent and helpful to deal with.

Timothy Bull 
No reviews have been submitted for this location.

Additional Services at this Location

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