Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The Shed was an excellent place to rent! I RECOMMEND THIS PLACE!
Patricia Peterson
Rating:
5.0
Customer did not leave a comment.
ron birch
Rating:
4.0
service was EXCELLENT.
James Foster
Rating:
5.0
Nothing everything was great
cassie olive
Rating:
5.0
I was not happy about driving an extra 15 miles to a new drop off location.
Arthur Porter
Rating:
5.0
❤️👏🥰
Verl Long
Rating:
5.0
Exceptional service-friendly and so very helpful.
Thank you!
janet GRIFFIN
Rating:
5.0
Customer did not leave a comment.
David Fosdick
Rating:
5.0
These guys were wonderful and very helpful-
MICHELLE EHMER
Rating:
4.0
Customer did not leave a comment.
neal davis
Rating:
5.0
I was very pleased with the staff and service I received on a spur of the moment rental i needed. pickup and return were perfect for my needs.
Thomas Watkins
Rating:
3.0
Customer did not leave a comment.
Adrienne Hall
Rating:
3.0
Customer did not leave a comment.
MARK BINGMAN
Rating:
5.0
Treated me outstanding.
John Simonson
Rating:
5.0
The only difficulty has nothing to do with the location. We’ve always been able to drop off in Ashton, ID, 30 miles from our house. But, when I set this up I specifically asked for Ashton but was given the only option of ST Anthony, an additional 15 miles or so.
How can I make sure I get Ashton in the future?
Craig Bosley
Rating:
3.0
Customer did not leave a comment.
Christopher Randall
Rating:
5.0
Customer did not leave a comment.
Keith Cutler
Rating:
4.0
Customer did not leave a comment.
CRAIG BOYD
Rating:
5.0
Easy to do the 24/7 dropoff
MATTHEW MASON
Rating:
5.0
Customer did not leave a comment.
Ed Fallon
Rating:
4.0
I failed to notice until I was more than an hour away from the rental location that the utility dolly was not included. However everything else was great.
Kimberly Boyd
Rating:
4.0
Customer did not leave a comment.
sam reddick
Rating:
1.0
i want my 100 money back
Gilda matos
Rating:
4.0
Customer did not leave a comment.
Kurt Harrison
Rating:
1.0
Customer did not leave a comment.
Richard Bassett
Rating:
4.0
Customer did not leave a comment.
Ryan Walker
Rating:
5.0
The four U Haul locations we dealt with were spectacular. Your corporate service center is horrible. We rented from a location 1/4 mile away. We were told to pick up 20 miles south. When we arrived he had one trailer. Corporate customer care sent us 40 miles North to get our truck and second trailer.
The locations were very helpful. The U haul Corporate offices have no regard.
diane heckman
Rating:
3.0
the owner of the drop off location was not at the location like he said he would be.
Bruce Hale
Rating:
5.0
Customer did not leave a comment.
David Wyman
Rating:
5.0
Customer did not leave a comment.
Allan Packer
Rating:
5.0
Customer did not leave a comment.
Allan Packer
Rating:
5.0
Customer did not leave a comment.
Allan Packer
Rating:
5.0
Customer did not leave a comment.
Oliver Evensen
Rating:
3.0
Customer did not leave a comment.
Devin Beard
Rating:
5.0
Customer did not leave a comment.
douglas button
Rating:
5.0
Nothing
John Simonson
Rating:
3.0
Customer did not leave a comment.
Carol Handley
Rating:
5.0
Customer did not leave a comment.
John Shultz
Rating:
3.0
Customer did not leave a comment.
Jonathan Lang
Rating:
2.0
Owner was not in the office, but out on a call and did not return any calls. Waited 45 minute to an hour before able to pick up vehicle.
Paul Poorte
Rating:
5.0
Customer did not leave a comment.
Jason Lloyd
Rating:
5.0
U-Haul said they had an available storage unit. They did not. This U-Haul website is a mess.
Henry Verdine
|
Reservation
Rating:
5.0
Customer did not leave a comment.
Camron Hammond
Rating:
2.0
I had my pick up scheduled far in advance and no one was at the office to help me. He was rude to a co worker in front of customers, and seemed irritated that I knew how uhaul works better than he did.
Nikkita Hatch
Rating:
5.0
Love these guys! Found the place easily and the guys were super friendly! Im always nervous about storing my belongings but I feel comfortable now.
Anna M Malish
|
Reservation
Rating:
4.0
Great location, friendly staff.
Shawn Picken
Rating:
5.0
Customer did not leave a comment.
Janet Davis
Rating:
5.0
Your new computer system seems to be causing a little bit of a headache, she had to get a UHaul rep on the phone and start the transaction over again after the system froze up on her, not her fault though. Staff and location were awesome!
Tiera Parker
Rating:
5.0
Customer did not leave a comment.
JASON BOWDEN
Rating:
2.0
Trailer was frozen to the ground and required a lot of hand effort to release the trailer tongue and chains from the ice on the ground. Also this location wasn't the location I had reserved to pickup the trailer over 1 week prior. I thought 1 week was enough time for a trailer to be made available at the location I had reserved it at. Had to drive an hour out of my way to get the trailer.
Jared Hobbs
Rating:
5.0
I would recommend TRI PEAK STORAGE .
Cyndi Swensen
|
Overall Experience
Rating:
5.0
Friendly and easy to work with
robert bunker
|
Overall Experience
Rating:
5.0
Every thing went great. Thanks
SCOTT NICHOLS
Rating:
5.0
Love these guys! It felt easy, safe, and I trusted my units! I’ll use Tripeak in a heartbeat!
CHERYL MUELLER
|
Overall Experience
Rating:
4.0
Not even sure what to suggest for improvement. Everything went smoothly.
mike peterson
Rating:
5.0
Best u haul place I have used. I use them weekly
mike lewis
Rating:
5.0
Customer did not leave a comment.
Elaine Smith
Rating:
5.0
Customer did not leave a comment.
William Klemann
Rating:
5.0
Customer did not leave a comment.
Jill Willmore
Rating:
5.0
I owe $26.67 for August and will pay it online. Jerry Reynolds
JERRY REYNOLDS
|
Overall Experience
Rating:
4.0
I did get a flat tire on the trailer but The Tool Shed quickly repaired it.
Dereck Ray
Rating:
5.0
Easy drop off, truck ran great.
STEVE FULLMER
Rating:
4.0
Computer problem.
chris jenssen
Rating:
5.0
Customer did not leave a comment.
ariel garcia
Rating:
3.0
The truck had problems. Not good for long distance
Adrian Skinner
Rating:
5.0
Customer did not leave a comment.
Richard Pingry
Rating:
4.0
Their computer is a little slow, probably has a bad driver or a virus since there was significant input lag.
Jason Housley
Rating:
4.0
Customer did not leave a comment.
Adrian Skinner
Rating:
5.0
Customer did not leave a comment.
NANCY MACKERT
Rating:
5.0
Great couldn’t have been better
Will Cook
Rating:
1.0
The truck I received had 1" of ice on the windshield and I had to scrape it off in freezing weather. With how much im paying I should not being doing your job. Also, the truck windshield wipers were crap! After driving 20 miles in the snow, I could not see anything and had to stop to buy new ones so I would not die (after one close call of almost hitting someone). I was miss informed about how much gas was in it when I picked up the truck and when I returned it with the level I was told I was charged $17 (which I will not be paying). I got a bigger truck than I ordered with no discount to compensate for the extra fuel I had to spend. I will never use U-Haul again. I was not impressed and U-Haul made my move miserable.
Robson Fletcher
Rating:
5.0
The location was awesome. However, they had no clue we were coming in. Your reservation folks online have lost my business. I advise remaining customers to call the location to set up reservations.
scott ghormley
Rating:
3.0
Customer did not leave a comment.
Tyler Mckinley
Rating:
5.0
Customer did not leave a comment.
David Mayfield
Rating:
5.0
Customer did not leave a comment.
Justin Wickham
Rating:
5.0
Customer did not leave a comment.
Trevor Thomas
Rating:
4.0
Customer did not leave a comment.
Sherilyn Hall
Rating:
5.0
Very friendly and accommodating. Hooked up the trailer and professionaly answered all my questions.
Chance Eckman
Rating:
2.0
There was nobody there.
Dale Hope
Rating:
5.0
Customer did not leave a comment.
Rick Thompson
Rating:
5.0
Customer did not leave a comment.
DANNY GOULD
Rating:
5.0
Customer did not leave a comment.
John Sanders
Rating:
5.0
Customer did not leave a comment.
GREGORY HEIN
Rating:
5.0
Customer did not leave a comment.
Benjamin Johnson
Rating:
5.0
Customer did not leave a comment.
FRANK JOHNSON
Rating:
5.0
Customer did not leave a comment.
DOUGLAS SEIVERS
Rating:
4.0
Wanted a bigger storage unit and randy went above and beyond and got me one. Very satisfied
Privacy Request
|
First Impressions
Rating:
5.0
We were delayed in our arrival. Randy was very helpful
Privacy Request
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First Impressions
Rating:
4.0
Customer did not leave a comment.
ben weston
Rating:
5.0
I appreciated that Everything was ready and waiting when I arrived to pick up my U-haul. I inspected the truck, paid my bill, and I was on my way in no time at all. Very friendly people at this location.
Thank you.
Franci West
Rating:
4.0
Customer did not leave a comment.
Lawrence Henderson
Rating:
5.0
Customer did not leave a comment.
Enoch Jenson
Rating:
3.0
Customer did not leave a comment.
Justin Herbert
Rating:
5.0
Customer did not leave a comment.
BRADEN BREINHOLT
Rating:
4.0
I didn`t end up using the facility, but I called and cancelled my reservation. The Person that handled my call was very polite and helpful.
Privacy Request
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First Impressions
Rating:
5.0
Everyone was very pleasant and helpful. We were not familiar with how things worked, but never felt rushed or annoyed with for needing a little extra help.
Privacy Request
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Mike Dolezal
Rating:
3.0
Customer did not leave a comment.
adam zick
Rating:
5.0
Nothing
darrin parker
Rating:
5.0
I was very happy with my storage unit as well as the service I have received to get it reserved for me. The unit is conveniently located and very clean. I will be happy to rent here again.
Privacy Request
|
First Impressions
Rating:
5.0
Not much on my end. The workers were very pleasant and helpful. They helped me figure out which piece I needed and took care of me. Then they showed me how to use the equipment. And let me know if I needed help they was just a phone call away.. They gave me instructions for the use of the trailer. And then how to return it when I was done. I was real nervous but they were real kind an settled my nerves. Then when I got back they helped unhook the trailer and checked to make sure I had hooked everything back up right. Thanks Tool Shed Guys and U-Haul for outstanding equipment. I couldn't believe how easy it was to do this.
TERRI MOON
Rating:
5.0
Nothing that I can think of. He knew what he was doing.