Customer Reviews for The Tool Shed
(U-Haul Neighborhood Dealer)

151 reviews

620 S Bridge St   Saint Anthony, ID 83445

(208) 624-0310

Office Hours

  • Mon-Fri: 9 am–3 pm
  • Sat: 9 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(208) 624-0310

620 S Bridge St
Saint Anthony, ID 83445

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–3 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Kent Van Wagner 
Rating:
5.0

Very quick and professional

JEFFREY COOK 
Rating:
5.0

The Shed was an excellent place to rent! I RECOMMEND THIS PLACE!

Patricia Peterson 
Rating:
5.0

Customer did not leave a comment.

ron birch 
Rating:
4.0

service was EXCELLENT.

James Foster 
Rating:
5.0

Nothing everything was great

cassie olive 
Rating:
5.0

I was not happy about driving an extra 15 miles to a new drop off location.

Arthur Porter 
Rating:
5.0

❤️👏🥰

Verl Long 
Rating:
5.0

Exceptional service-friendly and so very helpful. Thank you!

janet GRIFFIN 
Rating:
5.0

Customer did not leave a comment.

David Fosdick 
Rating:
5.0

These guys were wonderful and very helpful-

MICHELLE EHMER 
Rating:
4.0

Customer did not leave a comment.

neal davis 
Rating:
5.0

I was very pleased with the staff and service I received on a spur of the moment rental i needed. pickup and return were perfect for my needs.

Thomas Watkins 
Rating:
3.0

Customer did not leave a comment.

Adrienne Hall 
Rating:
3.0

Customer did not leave a comment.

MARK BINGMAN 
Rating:
5.0

Treated me outstanding.

John Simonson 
Rating:
5.0

The only difficulty has nothing to do with the location. We’ve always been able to drop off in Ashton, ID, 30 miles from our house. But, when I set this up I specifically asked for Ashton but was given the only option of ST Anthony, an additional 15 miles or so. How can I make sure I get Ashton in the future?

Craig Bosley 
Rating:
3.0

Customer did not leave a comment.

Christopher Randall 
Rating:
5.0

Customer did not leave a comment.

Keith Cutler 
Rating:
4.0

Customer did not leave a comment.

CRAIG BOYD 
Rating:
5.0

Easy to do the 24/7 dropoff

MATTHEW MASON 
Rating:
5.0

Customer did not leave a comment.

Ed Fallon 
Rating:
4.0

I failed to notice until I was more than an hour away from the rental location that the utility dolly was not included. However everything else was great.

Kimberly Boyd 
Rating:
4.0

Customer did not leave a comment.

sam reddick 
Rating:
1.0

i want my 100 money back

Gilda matos 
Rating:
4.0

Customer did not leave a comment.

Kurt Harrison 
Rating:
1.0

Customer did not leave a comment.

Richard Bassett 
Rating:
4.0

Customer did not leave a comment.

Ryan Walker 
Rating:
5.0

The four U Haul locations we dealt with were spectacular. Your corporate service center is horrible. We rented from a location 1/4 mile away. We were told to pick up 20 miles south. When we arrived he had one trailer. Corporate customer care sent us 40 miles North to get our truck and second trailer. The locations were very helpful. The U haul Corporate offices have no regard.

diane heckman 
Rating:
3.0

the owner of the drop off location was not at the location like he said he would be.

Bruce Hale 
Rating:
5.0

Customer did not leave a comment.

David Wyman 
Rating:
5.0

Customer did not leave a comment.

Allan Packer 
Rating:
5.0

Customer did not leave a comment.

Allan Packer 
Rating:
5.0

Customer did not leave a comment.

Allan Packer 
Rating:
5.0

Customer did not leave a comment.

Oliver Evensen 
Rating:
3.0

Customer did not leave a comment.

Devin Beard 
Rating:
5.0

Customer did not leave a comment.

douglas button 
Rating:
5.0

Nothing

John Simonson 
Rating:
3.0

Customer did not leave a comment.

Carol Handley 
Rating:
5.0

Customer did not leave a comment.

John Shultz 
Rating:
3.0

Customer did not leave a comment.

Jonathan Lang 
Rating:
2.0

Owner was not in the office, but out on a call and did not return any calls. Waited 45 minute to an hour before able to pick up vehicle.

Paul Poorte 
Rating:
5.0

Customer did not leave a comment.

Jason Lloyd 
Rating:
5.0

U-Haul said they had an available storage unit. They did not. This U-Haul website is a mess.

Henry Verdine  |  Reservation 
Rating:
5.0

Customer did not leave a comment.

Camron Hammond 
Rating:
2.0

I had my pick up scheduled far in advance and no one was at the office to help me. He was rude to a co worker in front of customers, and seemed irritated that I knew how uhaul works better than he did.

Nikkita Hatch 
Rating:
5.0

Love these guys! Found the place easily and the guys were super friendly! Im always nervous about storing my belongings but I feel comfortable now.

Anna M Malish  |  Reservation 
Rating:
4.0

Great location, friendly staff.

Shawn Picken 
Rating:
5.0

Customer did not leave a comment.

Janet Davis 
Rating:
5.0

Your new computer system seems to be causing a little bit of a headache, she had to get a UHaul rep on the phone and start the transaction over again after the system froze up on her, not her fault though. Staff and location were awesome!

Tiera Parker 
Rating:
5.0

Customer did not leave a comment.

JASON BOWDEN 
Rating:
2.0

Trailer was frozen to the ground and required a lot of hand effort to release the trailer tongue and chains from the ice on the ground. Also this location wasn't the location I had reserved to pickup the trailer over 1 week prior. I thought 1 week was enough time for a trailer to be made available at the location I had reserved it at. Had to drive an hour out of my way to get the trailer.

Jared Hobbs 
Rating:
5.0

I would recommend TRI PEAK STORAGE .

Cyndi Swensen  |  Overall Experience 
Rating:
5.0

Friendly and easy to work with

robert bunker  |  Overall Experience 
Rating:
5.0

Every thing went great. Thanks

SCOTT NICHOLS 
Rating:
5.0

Love these guys! It felt easy, safe, and I trusted my units! I’ll use Tripeak in a heartbeat!

CHERYL MUELLER  |  Overall Experience 
Rating:
4.0

Not even sure what to suggest for improvement. Everything went smoothly.

mike peterson 
Rating:
5.0

Best u haul place I have used. I use them weekly

mike lewis 
Rating:
5.0

Customer did not leave a comment.

Elaine Smith 
Rating:
5.0

Customer did not leave a comment.

William Klemann 
Rating:
5.0

Customer did not leave a comment.

Jill Willmore 
Rating:
5.0

I owe $26.67 for August and will pay it online. Jerry Reynolds

JERRY REYNOLDS  |  Overall Experience 
Rating:
4.0

I did get a flat tire on the trailer but The Tool Shed quickly repaired it.

Dereck Ray 
Rating:
5.0

Easy drop off, truck ran great.

STEVE FULLMER 
Rating:
4.0

Computer problem.

chris jenssen 
Rating:
5.0

Customer did not leave a comment.

ariel garcia 
Rating:
3.0

The truck had problems. Not good for long distance

Adrian Skinner 
Rating:
5.0

Customer did not leave a comment.

Richard Pingry 
Rating:
4.0

Their computer is a little slow, probably has a bad driver or a virus since there was significant input lag.

Jason Housley 
Rating:
4.0

Customer did not leave a comment.

Adrian Skinner 
Rating:
5.0

Customer did not leave a comment.

NANCY MACKERT 
Rating:
5.0

Great couldn’t have been better

Will Cook 
Rating:
1.0

The truck I received had 1" of ice on the windshield and I had to scrape it off in freezing weather. With how much im paying I should not being doing your job. Also, the truck windshield wipers were crap! After driving 20 miles in the snow, I could not see anything and had to stop to buy new ones so I would not die (after one close call of almost hitting someone). I was miss informed about how much gas was in it when I picked up the truck and when I returned it with the level I was told I was charged $17 (which I will not be paying). I got a bigger truck than I ordered with no discount to compensate for the extra fuel I had to spend. I will never use U-Haul again. I was not impressed and U-Haul made my move miserable.

Robson Fletcher 
Rating:
5.0

The location was awesome. However, they had no clue we were coming in. Your reservation folks online have lost my business. I advise remaining customers to call the location to set up reservations.

scott ghormley 
Rating:
3.0

Customer did not leave a comment.

Tyler Mckinley 
Rating:
5.0

Customer did not leave a comment.

David Mayfield 
Rating:
5.0

Customer did not leave a comment.

Justin Wickham 
Rating:
5.0

Customer did not leave a comment.

Trevor Thomas 
Rating:
4.0

Customer did not leave a comment.

Sherilyn Hall 
Rating:
5.0

Very friendly and accommodating. Hooked up the trailer and professionaly answered all my questions.

Chance Eckman 
Rating:
2.0

There was nobody there.

Dale Hope 
Rating:
5.0

Customer did not leave a comment.

Rick Thompson 
Rating:
5.0

Customer did not leave a comment.

DANNY GOULD 
Rating:
5.0

Customer did not leave a comment.

John Sanders 
Rating:
5.0

Customer did not leave a comment.

GREGORY HEIN 
Rating:
5.0

Customer did not leave a comment.

Benjamin Johnson 
Rating:
5.0

Customer did not leave a comment.

FRANK JOHNSON 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS SEIVERS 
Rating:
4.0

Wanted a bigger storage unit and randy went above and beyond and got me one. Very satisfied

Privacy Request  |  First Impressions 
Rating:
5.0

We were delayed in our arrival. Randy was very helpful

Privacy Request  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

ben weston 
Rating:
5.0

I appreciated that Everything was ready and waiting when I arrived to pick up my U-haul. I inspected the truck, paid my bill, and I was on my way in no time at all. Very friendly people at this location. Thank you.

Franci West 
Rating:
4.0

Customer did not leave a comment.

Lawrence Henderson 
Rating:
5.0

Customer did not leave a comment.

Enoch Jenson 
Rating:
3.0

Customer did not leave a comment.

Justin Herbert 
Rating:
5.0

Customer did not leave a comment.

BRADEN BREINHOLT 
Rating:
4.0

I didn`t end up using the facility, but I called and cancelled my reservation. The Person that handled my call was very polite and helpful.

Privacy Request  |  First Impressions 
Rating:
5.0

Everyone was very pleasant and helpful. We were not familiar with how things worked, but never felt rushed or annoyed with for needing a little extra help.

Privacy Request  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mike Dolezal 
Rating:
3.0

Customer did not leave a comment.

adam zick 
Rating:
5.0

Nothing

darrin parker 
Rating:
5.0

I was very happy with my storage unit as well as the service I have received to get it reserved for me. The unit is conveniently located and very clean. I will be happy to rent here again.

Privacy Request  |  First Impressions 
Rating:
5.0

Not much on my end. The workers were very pleasant and helpful. They helped me figure out which piece I needed and took care of me. Then they showed me how to use the equipment. And let me know if I needed help they was just a phone call away.. They gave me instructions for the use of the trailer. And then how to return it when I was done. I was real nervous but they were real kind an settled my nerves. Then when I got back they helped unhook the trailer and checked to make sure I had hooked everything back up right. Thanks Tool Shed Guys and U-Haul for outstanding equipment. I couldn't believe how easy it was to do this.

TERRI MOON 
Rating:
5.0

Nothing that I can think of. He knew what he was doing.

kristine scott 
Rating:
4.0

Customer did not leave a comment.

Tom Provost 
Rating:
5.0

Customer did not leave a comment.

mark orme 
Rating:
5.0

Customer did not leave a comment.

JOHN WILLSEY 
Rating:
5.0

Customer did not leave a comment.

John Willsey 
Rating:
5.0

Customer did not leave a comment.

Kelly Koblenzar 
Rating:
5.0

Customer did not leave a comment.

Steve Hinckley 
Rating:
4.0

Customer did not leave a comment.

KATHLEEN PAPENFUSS 
No reviews have been submitted for this location.

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