Customer Reviews for The Tool Shed
(U-Haul Neighborhood Dealer)

133 reviews

620 S Bridge St   Saint Anthony, ID 83445

(208) 624-0310

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(208) 624-0310

620 S Bridge St
Saint Anthony, ID 83445

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Keith C. 
Rating:
4.0

Customer did not leave a comment.

CRAIG B. 
Rating:
5.0

Easy to do the 24/7 dropoff

MATTHEW M. 
Rating:
5.0

Customer did not leave a comment.

Ed F. 
Rating:
4.0

I failed to notice until I was more than an hour away from the rental location that the utility dolly was not included. However everything else was great.

Kimberly B. 
Rating:
4.0

Customer did not leave a comment.

sam R. 
Rating:
1.0

i want my 100 money back

Gilda M. 
Rating:
4.0

Customer did not leave a comment.

Kurt H. 
Rating:
1.0

Customer did not leave a comment.

Richard B. 
Rating:
4.0

Customer did not leave a comment.

Ryan W. 
Rating:
5.0

The four U Haul locations we dealt with were spectacular. Your corporate service center is horrible. We rented from a location 1/4 mile away. We were told to pick up 20 miles south. When we arrived he had one trailer. Corporate customer care sent us 40 miles North to get our truck and second trailer. The locations were very helpful. The U haul Corporate offices have no regard.

diane H. 
Rating:
3.0

the owner of the drop off location was not at the location like he said he would be.

Bruce H. 
Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
5.0

Customer did not leave a comment.

Allan P. 
Rating:
5.0

Customer did not leave a comment.

Allan P. 
Rating:
5.0

Customer did not leave a comment.

Allan P. 
Rating:
5.0

Customer did not leave a comment.

Oliver E. 
Rating:
3.0

Customer did not leave a comment.

Devin B. 
Rating:
5.0

Customer did not leave a comment.

douglas B. 
Rating:
5.0

Nothing

John S. 
Rating:
3.0

Customer did not leave a comment.

Carol H. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
3.0

Customer did not leave a comment.

Jonathan L. 
Rating:
2.0

Owner was not in the office, but out on a call and did not return any calls. Waited 45 minute to an hour before able to pick up vehicle.

Paul P. 
Rating:
5.0

Customer did not leave a comment.

Jason L. 
Rating:
5.0

Customer did not leave a comment.

Camron H. 
Rating:
2.0

I had my pick up scheduled far in advance and no one was at the office to help me. He was rude to a co worker in front of customers, and seemed irritated that I knew how uhaul works better than he did.

Nikkita H. 
Rating:
4.0

Great location, friendly staff.

Shawn P. 
Rating:
5.0

Customer did not leave a comment.

Janet D. 
Rating:
5.0

Your new computer system seems to be causing a little bit of a headache, she had to get a UHaul rep on the phone and start the transaction over again after the system froze up on her, not her fault though. Staff and location were awesome!

Tiera P. 
Rating:
5.0

Customer did not leave a comment.

JASON B. 
Rating:
2.0

Trailer was frozen to the ground and required a lot of hand effort to release the trailer tongue and chains from the ice on the ground. Also this location wasn't the location I had reserved to pickup the trailer over 1 week prior. I thought 1 week was enough time for a trailer to be made available at the location I had reserved it at. Had to drive an hour out of my way to get the trailer.

Jared H. 
Rating:
5.0

Every thing went great. Thanks

SCOTT N. 
Rating:
4.0

Not even sure what to suggest for improvement. Everything went smoothly.

mike P. 
Rating:
5.0

Best u haul place I have used. I use them weekly

mike L. 
Rating:
5.0

Customer did not leave a comment.

Elaine S. 
Rating:
5.0

Customer did not leave a comment.

William K. 
Rating:
5.0

Customer did not leave a comment.

Jill W. 
Rating:
4.0

I did get a flat tire on the trailer but The Tool Shed quickly repaired it.

Dereck R. 
Rating:
5.0

Easy drop off, truck ran great.

STEVE F. 
Rating:
4.0

Computer problem.

chris J. 
Rating:
5.0

Customer did not leave a comment.

ariel G. 
Rating:
3.0

The truck had problems. Not good for long distance

Adrian S. 
Rating:
5.0

Customer did not leave a comment.

Richard P. 
Rating:
4.0

Their computer is a little slow, probably has a bad driver or a virus since there was significant input lag.

Jason H. 
Rating:
4.0

Customer did not leave a comment.

Adrian S. 
Rating:
5.0

Customer did not leave a comment.

NANCY M. 
Rating:
5.0

Great couldn't have been better

Will C. 
Rating:
1.0

The truck I received had 1" of ice on the windshield and I had to scrape it off in freezing weather. With how much im paying I should not being doing your job. Also, the truck windshield wipers were crap! After driving 20 miles in the snow, I could not see anything and had to stop to buy new ones so I would not die (after one close call of almost hitting someone). I was miss informed about how much gas was in it when I picked up the truck and when I returned it with the level I was told I was charged $17 (which I will not be paying). I got a bigger truck than I ordered with no discount to compensate for the extra fuel I had to spend. I will never use U-Haul again. I was not impressed and U-Haul made my move miserable.

Robson F. 
Rating:
5.0

The location was awesome. However, they had no clue we were coming in. Your reservation folks online have lost my business. I advise remaining customers to call the location to set up reservations.

scott G. 
Rating:
3.0

Customer did not leave a comment.

Tyler M. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Customer did not leave a comment.

Justin W. 
Rating:
5.0

Customer did not leave a comment.

Trevor T. 
Rating:
4.0

Customer did not leave a comment.

Sherilyn H. 
Rating:
5.0

Very friendly and accommodating. Hooked up the trailer and professionaly answered all my questions.

Chance E. 
Rating:
2.0

There was nobody there.

Dale H. 
Rating:
5.0

Customer did not leave a comment.

Rick T. 
Rating:
5.0

Customer did not leave a comment.

DANNY G. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Customer did not leave a comment.

GREGORY H. 
Rating:
5.0

Customer did not leave a comment.

Benjamin J. 
Rating:
5.0

Customer did not leave a comment.

FRANK J. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS S. 
Rating:
4.0

Customer did not leave a comment.

ben W. 
Rating:
5.0

I appreciated that Everything was ready and waiting when I arrived to pick up my U-haul. I inspected the truck, paid my bill, and I was on my way in no time at all. Very friendly people at this location. Thank you.

Franci W. 
Rating:
4.0

Customer did not leave a comment.

Lawrence H. 
Rating:
5.0

Customer did not leave a comment.

Enoch J. 
Rating:
3.0

Customer did not leave a comment.

Justin H. 
Rating:
5.0

Customer did not leave a comment.

BRADEN B. 
Rating:
5.0

Customer did not leave a comment.

Mike D. 
Rating:
3.0

Customer did not leave a comment.

adam Z. 
Rating:
5.0

Nothing

darrin P. 
Rating:
5.0

Not much on my end. The workers were very pleasant and helpful. They helped me figure out which piece I needed and took care of me. Then they showed me how to use the equipment. And let me know if I needed help they was just a phone call away.. They gave me instructions for the use of the trailer. And then how to return it when I was done. I was real nervous but they were real kind an settled my nerves. Then when I got back they helped unhook the trailer and checked to make sure I had hooked everything back up right. Thanks Tool Shed Guys and U-Haul for outstanding equipment. I couldn't believe how easy it was to do this.

TERRI M. 
Rating:
5.0

Nothing that I can think of. He knew what he was doing.

kristine S. 
Rating:
4.0

Customer did not leave a comment.

Tom P. 
Rating:
5.0

Customer did not leave a comment.

mark O. 
Rating:
5.0

Customer did not leave a comment.

JOHN W. 
Rating:
5.0

Customer did not leave a comment.

John W. 
Rating:
5.0

Customer did not leave a comment.

Kelly K. 
Rating:
5.0

Customer did not leave a comment.

Steve H. 
Rating:
4.0

Customer did not leave a comment.

KATHLEEN P. 
Rating:
5.0

Customer did not leave a comment.

Brett W. 
Rating:
5.0

Customer did not leave a comment.

Susan A. 
Rating:
5.0

Customer did not leave a comment.

Lawrence M. W. 
Rating:
3.0

Customer did not leave a comment.

Nancy W. 
Rating:
3.0

Customer did not leave a comment.

ROBIN W. 
Rating:
5.0

Excellent shop, very helpful.

Jimmie M. 
Rating:
4.0

Customer did not leave a comment.

MELISSA L. 
Rating:
4.0

Customer did not leave a comment.

KAREN T. 
Rating:
5.0

I know the manager so he has always been friendly. Took very little time to drop off the truck.

kristine S. 
Rating:
3.0

Check in was quick and easy and friendly nothing more could be expected thank you TOOl SHED

JERRY C. 
Rating:
5.0

Nice guy.

Jason H. 
Rating:
5.0

Customer did not leave a comment.

Karla L. 
Rating:
5.0

Customer did not leave a comment.

AUDRA V. 
Rating:
5.0

Customer did not leave a comment.

Dale S. 
Rating:
4.0

check the tires more closley

BARBARA K. 
Rating:
4.0

Customer did not leave a comment.

TAMMY J. 
Rating:
5.0

Make sure all trailer types available at all locations

William B. 
Rating:
5.0

Customer did not leave a comment.

Caeli F. 
No reviews have been submitted for this location.

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