Comentarios de los clientes para The Tobacco Store

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de The Tobacco Store

Clasificación general:

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Joey L.
Clasificación:

The rear compartment smelled like horse manure and the cab area very sticky with something. Need to spend alittle time on cleanup

Mason R.
Clasificación:

El cliente no dejó un comentario.

HOWARD S.
Clasificación:

El cliente no dejó un comentario.

Jonathan S.
Clasificación:

I paid and confirmed my booking a day in advance. They rented my Uhaul to someone else an hour-and-a-half before I got there and I had to either drive 40 min to get another 15' truck or settle for a 10' one, which was barely big enough for my belongings and did not have the furniture pads I ordered and was billed for (twice, since they obviously weren't there when I returned the Uhaul either).

Lloyd S.
Clasificación:

I was scheduled to pick up at 809 North Broad Street Monroe, Ga at 4 pm on Thursday. When I went to pick it up the guy had rented it out for the day a to be returned by 4 but at 5:30 it had not been returned so I requested he call U-Haul. It was then I was sent to Mount Vernon to pick up the truck which was 8 miles away.No problem with U-Haul but the guy at 809 N.Broad is a disgrace to U-Haul. He is rude and acted like it was my problem not his.

Britt W.
Clasificación:

El cliente no dejó un comentario.

Myleka R.
Clasificación:

El cliente no dejó un comentario.

Laquita J.
Clasificación:

El cliente no dejó un comentario.

Deanie B.
Clasificación:

El cliente no dejó un comentario.

Felicity R.
Clasificación:

El cliente no dejó un comentario.

john H.
Clasificación:

Improve the transaction time and ensure data entry is correct. I spent in excess of two hours with the pick up and return process, only to be over-charged by 100 miles.

Joel M.
Clasificación:

El cliente no dejó un comentario.

ERIC S.
Clasificación:

El cliente no dejó un comentario.

Eric F.
Clasificación:

For the store, have your associates trained on how to handle Uhaul pickups and returns. For the uhaul company, be better at changing reservations. Don't call me 15 minutes prior to my scheduled pick up to tell me you've changed my reservation to another location. You should know this info earlier than 15 min prior to scheduled pick up time.

Sean Q.
Clasificación:

El cliente no dejó un comentario.

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